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- TutorialsExisting content
I can not update home page by using Edit with TagDiv Composer, when I click it load:
“This page isnât working bsprinting.asia didnât send any data.
ERR_EMPTY_RESPONSE ”Â
I tried following the next steps but still doesnât work:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
I need help!
HĂ©lio Teixeira
Hello!
Please try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
After that, please add again the full element in Composer and see the results!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
â admin url and credentials
â a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
First of all, please make a full backup. If you will do the update or a fresh install of the theme, then all changes you made in the theme’s files will be overwritten.
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Hope that helps you!
Thank you!
Hello!
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
From what you described, I understand that you have a responsive version and you want to have a sticky header only on mobile version. For this you should duplicate the content of the mobile header and put it in the sticky mobile header which you need to activate from the Website Manager. Check this video: https://www.screencast.com/t/1fN5UVKW4oX
Thank you!
Hi!
I install the covid newspaper demo and I’m not sure where I can customize the lateral menu in mobile version as the background image, color, etc.
http://awe.icj.mybluehost.me/unikorndev
Hello!
Try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please try to add again the Single Post Content with the ads also and see the results!
If this problem is not solved after that, then we need to take a look and see what happened there.
Please make a full backup and contact us via email at contact@tagdiv.com, provide the following:
â admin url and credentials
â cPanel url and credentials
â a link to this topic in order to identify you
Thank you!
The most important issue that needs immediate attention is cache, please understand this is a news channel and any change has to be shown on the website instantly, the posts are displayed immediately but any cosmetic changes take quite a while to show. Moreover, we had to choose mobile-home for the mobile version since there are not customization options possible when AMP options are chosen. So we are forced to choose the mobile option instead of AMP. There we have replicated the desktop page and done minor corrections as we wanted a similar look in mobile like the desktop version. We wanted the Header to be sticky which is chosen in mobile page but it is been half-hour the changes are not seen. When we installed WP Super Fast but shown no results. please guide.
We had chosen the default global mobile header which spoils the tablet header, we don’t want a mobile header as the iPad or tablet header suggest us what do now.
Hello,
Iâm not sure I fully understand your issue. please provide more details, screenshots.
If your settings are missing, then please make sure you have tagDiv Standard pack plugin installed and active and try to restore a backup from Theme panel -> Import/Export and please do not press âResetâ.
Thank you!
The autofill plugin is installed on the site, the image from the cover of the post is duplicated in all posts. Tell me how to remove the double and leave one image?
I just set the template
and the banner at the top says “please install the Cryptocurrency Price ticker widget”
so I installed this.
i got the short cut of crypto widget.
[ccpw id=”252″]
where I should put this short cut ?
Hello,
Please make sure you have Mobile Theme and AMP plugin installed and active.
For more information, you can check our documentation:
â https://forum.tagdiv.com/the-mobile-theme/
â https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Also, please provide more information, screenshots and your website link in order to help you.
Thank you!
I use AWS Lightsail and I tried to install but it says
The Link You Followed Has Expired
why is it ?
Hi WayOne,
The theme is not tested with Brave Browser, but I installed on my pc and for me your website seems to work correctly -> https://i.imgur.com/XbVUN2k.jpg -> https://i.imgur.com/vVapAaS.jpg
Also I see that you have the mobile theme plugin enable and that the mobile version is display on desktop, do you want to use the mobile theme plugin ? If yes, then you cache plugin must have support for mobile version like WP Super Cache -> https://i.imgur.com/yi88o58.png -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ or disable the mobile theme plugin.
Thank you!
Hi I tried updating to the latest version and I am getting the following error
An error occurred while updating Newsmag: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions
Yes, we use the theme for multisite. Which plugins do you think might have caused to uninstall the theme?
Hi christopher,
This is the first time when we get an report about this problem.
Please make some tests and install the theme on a staging or subdomain and see if using only the theme with thee plugins if you still get that message.
If the problem persist, please contact us at contact@tagdiv.com and make sure that you have a full backup for your website, provide wp-admin access and cPanel. Also please include the link of this topic.
Let us know the results!
Thank you!
Hey Calin
Thanks for help… I’ve been using Newsmag for years and rarely need to contact support, so the theme works very well, good job… I checked and already had WP Super Cache installed, i checked the settings but lm not techie. I reset Cache Content and it now has pages cached but page still not showing correctly on Brave Browser. I deleted the browser cache as well. Any tips would help, thank you đ
Hi,
If I understand correctly the problem is that on amp version the form can not be sent and you get a message, I search on internet and I found some articles like this one https://amp-wp.org/documentation/playbooks/handling-form-submissions/ -> https://wordpress.org/support/topic/contactform7-submission-in-amp-page-doesnt-redirect-to-thanks-page/
Also I will make some more tests on one of our install to see if I can recreate the problem.
Thank you!
Hello!
Try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check once again carefully in order to find the problem there!
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, thatâs why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Hope that helps you!
Thank you!
Hello!
Please make sure you have the latest update and all TagDiv plugins updated, installed and active and the problem shouldn’t persists.
If the problem is still there after the update, then please make a full backup, and contact us at contact@tagdiv.com and provide wp-admin and cpanel access, then our team will handle it. Also include the link of this topic.
Thank you!
Hello!
If your settings are missing, then please make sure you have Standard pack plugin installed and active and try to restore a backup from Theme panel -> Import/Export and please do not press âResetâ.
Please follow this topic: https://forum.tagdiv.com/topic/how-to-remove-post-views-and-comment-count-from-posts-theme-option-dont-work/
Hope that helps you!
Thank you!
Hi,
I just checked your website and it seems that now is look good.
Now, a problem that I saw is that you are using the mobile theme plugin and sometimes the mobile version is also displaying on desktop. This problem is from the cache plugin that do not recognize when it is use the Newsmag theme and when is use the mobile theme, therefore is deliver the wrong cache. We recommend the WP Super Cache plugin.
If there are other problems, please let me know!
Thank you!
Goodmorning to all
I have installed the 10.4 newspaper version. After that I cannot add anything through tagdiv composer to any page with any way, not even copy-paste an element. Could you help me with that;
Thank you in advance
â admin url and credentials
â cPanel url and credentials
â a link to this topic in order to identify you
thank you
Hello, Newspaper!
I fixed ‘infinity loop’ problem with reinstall tagdiv-composer.
BUT, now i have new problem T.T
Its tagDiv composer doesnât load,
“Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
and also have this error,
“Refused to display ‘http://classicsmatrix.snu.ac.kr/’ in a frame because it set multiple ‘X-Frame-Options’ headers with conflicting values (‘SAMEORIGIN, DENY’). Falling back to ‘deny’.
VM12097:7146 crbug/1173575, non-JS module files deprecated.
(anonymous) @ VM12097:7146
js_files_for_wp_admin.min.js:31 {collection: n, jqDOMElements: Array(0), info: “Error at zones: 6(models) : 0(dom)”}
js_files_for_wrapper.min.js:21 Uncaught TypeError: Cannot read property ‘addEventListener’ of null
at Object.init (js_files_for_wrapper.min.js:21)
at Object.showNotice (js_files_for_wp_admin.min.js:19)
at new notice (js_files_for_wp_admin.min.js:18)
at Object.init (js_files_for_wrapper.min.js:243)
at HTMLIFrameElement.loadIframe (js_files_for_wrapper.min.js:393)
at HTMLIFrameElement.dispatch (jquery.js:5429)
at HTMLIFrameElement.elemData.handle (jquery.js:5233)
”
SO, i try to this way from https://forum.tagdiv.com/tagdiv-composer-not-working/ but still not working. (check 5 steps.)
(this is my htaccess file;
PHP_FLAG register_globals ON
PHP_VALUE mysql.default_charset UTF8
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
<IfModule mod_headers.c>
Header always append X-Frame-Options SAMEORIGIN
</IfModule>
)
so, I saw the comments on other posts and sent an email.
(contact@tagdiv.com)
this website is on service now, so please answer quickly.
thank you!
Lee
