Hi,
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)), as I said above.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
I hope this information helps you!
Thank you!
Hello,
Please make sure all the tagDiv plugins are enabled => https://www.screencast.com/t/sUy4KEsyeGE
Also, you have installed a Pro Prebuilt Website or a Standard Prebuilt Website?
Thank you!
I had the same problem. Delete & reinstall & reactivate did solve the issue.
Thanks @Anamaria
Hello!
Please make sure you have the right configuration like in our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello. I have added some custom code for tables on Newspaper X Theme. In Theme Panel -> Custom Code, I have successfully added Custom CSS, jQuery and Javascript for desktop version.
I exclusively use AMP version for mobile devices and tablets (I use the Transitional Template Mode on AMP installed plugin) and I would like to add this particular code (Custom CSS, jQuery and Javascript) in AMP version as well. I tried to insert code on Mobile Theme -> Custom Code->Your own CSS, Your Custom Javascript, but on no avail. The code classes and commands are not displayed.
Please, if possible, I recommend to follow this example URL both from desktop and from any mobile device, to understand the issue in the display of the tables (they use JSON from Google Sheets for table content and TablePress plugin for structure and auto import): https://www.bet3.gr/stoixima-prognostika/stirigma-tis-imeras/den-kanei-aggareia-i-verona/
Do I have to transform CSS, jQuery, Javascript to AMP oriented code? I do not really know to develop under AMP requirements. Any help?
Looking forward for a reply from your team. I would like to thank you very much in advance for your time and help.
Best regards,
Konstantinos Vorilas
Hello guys!
The issue has been resolved. All what you need to do is to re-install the TagDiv Composer plugin and try again.
Thank you!
Hello,
If you have installed a Pro prebuilt Website, you can hide the author name from the block with tagDiv Composer => https://www.screencast.com/t/wEdPdPyp2ChA , edit the page and select the block you want to edit and in the tab called “Layout” you can hide the author => https://www.screencast.com/t/fjrVaQm5IX
but if you have a Standard Prebuilt Website, then the change needs to be done in Theme Panel -> Block Settings -> Meta Info on modules/blocks => https://www.screencast.com/t/Xn9fCsUFen.
If you don’t mean this, then please provide me with more details and screenshots.
Thank you!
Hello,
What demo did you install? A Pro Prebuilt Website or a Standard Prebuilt Website?
If you have a pro prebuilt website then you need to use the tagDiv Composer https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/header-manager/
If you have a standard prebuilt website then please make sure you have the tagDiv Standard Pack plugin installed and activated.
Also, you can find more tutorials on our channel on youtube =>https://www.youtube.com/user/tagdiv which can help you to design
Thank you!
Installed a demo and now I can’t see or change Header Styles or Post Templates. What do I do to re-activate these?
Okay, I have a couple of issues that I think may be related:
1. With the WP Super Cache Plugin NOT installed, whenever I upload a new post and then visit my homepage, I’m being served an old version and the newest post does not show up. I have to hit refresh for it to show. Not a good experience for the user if they visit the site and see outdated content.
2. My solution was to install Wp Super Cache and have the cache clear every time a new post is published. The issue is, when I install and activate WP Super Cache, the Mobile Theme stops working and mobile users are served the desktop version. They aren’t even served the dynamic mobile version, it’s the desktop version that doesn’t even fit on screen.
Thank you for any insight you can provide. My website is Goingfor2.com
UPDATE – PROBLEM SOLVED
Hi. I proceeded according to the instructions that are in https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/. So, I installed “Standard Pack Plugin” and the problem is solved now.
Thank you for the explanation.
Hello,
When I activate the AMP Plug-in the system crash down and the access to the website is forbidden, in front end and in backend.
Without these plug-in I can’t use the website through mobile.
So, what can I do?
(Just a consideration: it’s not the first time that a similar conflict happens between your theme and the plug-ins that you lead and suggest us to install. How can you fix or understand without your own hand and eyes any kind of problem linked to the comunication with your theme and the plug-in that you oblige to install?
It’s a kind of paradox that there’s not in other theme that I used.
This support approach make harder to work not only for me but for you also that you can’t join inside every website to see faster and in a exact manner every problem.
I lost time with it and you lost time too.)
but this theme is not opening in tagdiv mobile theme builder so how can i do the changes in this please guide me and how can i off the amp function on that pages after that it will be open in mobile also.
there is no any option to off the amp on each page because i want to off the amp function on some pages. usually when we install the amp then it will automatically show the amp on/off button on each page the why that are not visible here.
Hello Bettina,
I reinstalled the theme, downloading today the latest version (10.3.9.1_10.4).
This version is compatible with WordPress 5.7.1?
Let me know, thank you!
Carlo
Hi,
I understand that this plugin is important for you and I’m sorry for all the issues, but unfortunately we need some time to fix the potential bugs caused by our theme for untested plugins. The tested plugins are treated with priority, but this doesn’t mean that we don’t care by the other popular plugins.
A quick fix was added in tagdiv Composer for this issue, so please reinstall the plugin on your site and see how it goes. Also last time when Anamaria suggested reinstalling it was provided another fix. But this time the donation form issue should be solved.
Hope it helps! Thanks!
Hello,
Okay thank you for the reply, I have a developer working with this. Could you just point him in the right direction of the custom work that’s needed?
Uninstalling the mobile theme is not really an option for me as it significantly increases mobile speed.
Thanks for the help.
-Dan
Hello!
Yes, that’s why I recommend to uninstall the plugin if you want it to be displayed correctly.
Otherwise, this will require custom work which is not covered by the support team.
Thank you!
Hello!
If you have the Mobile Theme plugin installed and active, it could be possible for some CSS code to be overwritten, that’s why, you can uninstall it and it will display the responsive version of your desktop.
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
I install Newspaper theme successful but have this problem:
Link image error: https://prnt.sc/12u2eud
I dont know how to fix?
Hello!
Please provide more information, screenshots and your website link in order to help you.
Note that you can install a demo without content too.
Thank you!
Hello!
Yes. Please uninstall Wp Bakery and see the results.
Do not use both in the same time!
Thank you!
Hello!
You could try to download and reinstall our theme by following our guides:
https://forum.tagdiv.com/whats-included/
1. Via FTP: https://forum.tagdiv.com/install-via-ftp/
2. Via WordPress: https://forum.tagdiv.com/install-via-wordpress/
Check our guides and let us know about your results!
Thank you!
