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I purchsed newspaper 10 today, installed the theme and imported default demo. But clicking the edit with tagview composer takes me to 404 page not found error. Kindly help me with this issue.
Hello,
My site was working fine until Friday last week: when I click on a post, I get a page that says “There has been a critical error on your website.”
This only happens when I try to view it on a desktop. When I’m on mobile (and when I’m viewing the mobile theme) it works just fine. The homepage itself, and my About Us and Contact pages, also work fine on desktop – it’s just the posts page that’s broken.
Maybe I messed up the Posts page? Is there a way that I can “reinstall” this, or maybe code that I can copy onto it?
thanks!
Hello !
It is not normal that different ads / elements / content to dissapear out of the blue. You will have to make sure that you are not facing either a plugin conflict or a caching issue.
First start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please make sure that you properly installed the theme: https://forum.tagdiv.com/install-via-wordpress/ and also a very important step is to make sure that all the requirements are achieved as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hello !
You will have to restore one of your backups also you will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi!
This is image one,
https://paste.pics/5c22584b40ae78930b3c3ef865a45769
In his image you can see the mobile is in “Mobile Version”. And it is asking to Exit Mobile version.
It was not like this before. Now it is. I dont want it to be like this.
This is image Two
https://paste.pics/a31d45bb1abb5d90cd856f0ff7b2e70f
At the bottom you can see “Go to Mobile Version”, this is how I want my website to look like when I access it on my phone. It was like this, but since probably the new theme update, it has become like this.
I tried deleting and re installing the Mobile TagDiv, it is still the same. I re installed the AMP you guys recommended, it is still the same.
When I try to take it out from “Transitional Mode” to Standard, it never changes. It just stays there in the AMP settings.
Its destroying how my pages look. People in Mobile version cannot see my About Us even… Please FIX IT.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello, I did install gossip pro. Page has a sticky menu which works.
For pages I prefer having the header of lifestyle pro. So I imported that to the site. In theme panel I set header to the imported lifestyle pro header. I cannot set menu to sticky, probably it is standard in lifestyle pro. However. The menu is not sticky. Are there other settings I need to take attention to?
Many thanks!
Adrian
Hi player1, if you are using the mobile theme plugin or mobile page with WP Super Cache plugin, please make sure that you enable this option -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> https://i.imgur.com/bDYNZcE.png
Also using the mobile page you can edit the mobile and table view -> https://i.imgur.com/UpyT1D3.png
Hope this will help you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello !
I have tested your website and at the moment is displaying the responsive version on mobile devices and also it looks like your AMP is not properly set since it is not working.
Please make sure to install AMP properly as you can see here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi,
I just test this on my install -> https://i.imgur.com/qBebnOq.png -> https://i.imgur.com/e7IxXod.jpg and for me is working -> https://i.imgur.com/Ahs0pyz.png
Please let me know how did you try. Also make sure that you do not have not plugins that can interfere with the theme and yeast plugin.
Thank you!
Hello !
Can you send us a screenshot of what you are seeing after doing the steps you mentioned ?
ou will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Dear, I have exactly the same issue. It was working with error few weeks ago and now I can’t access Cloud library or Newspaper – Theme panel at all.
If I remove the plugin all works fine.
I updated wordpress and the template to the last version. I deleted and reinstalled Cloud templates plugin. Finally, I put the required PHP configuration:
php.ini
max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M
upload_max_filesize = 50M
Now all spots on System status are green but the critical error is still ON :((((
Please let us know if you find the solution.
Hi Vlad, I updated the theme today (and by the way there was an error during the upload of the new version, I had to re-install the theme) and I was hoping that the bug with colors would be fixed.
Unfortunately it’s still the same: I cannot change any color in TagDiv Composer. Please see the screenshot: https://www.screencast.com/t/Mp2UY55MmUk
As you can see the orange color of my element doesn’t appear (blank cell) and when I click on it, I don’t have access to any color. When I write a #hex like #ffffff, nothing happens, the cell remains blank.
Please help since it has been several weeks now with this situation.
Thank you.
Hello !
Unfortunately your website is unreachable at the moment. Please note that this sounds like a caching issue. Our theme does not have functions that just resets in it. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Please re-add the key and make sure that the theme is 100% functional.
Let us know the results.
Thank you !
After buying and installing this theme today…I got this error:
Fatal error: Uncaught Error: Class ‘td_util’ not found in /var/www/…..com/public_html/wp-content/themes/Newsmag/functions.php:52 Stack trace: #0 /var/www/…..com/public_html/wp-includes/class-wp-hook.php(287): {closure}(false, Object(WP_Query)) #1 /var/www/…..com/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(false, Array) #2 /var/www/…..com/public_html/wp-includes/class-wp.php(658): apply_filters(‘pre_handle_404’, false, Object(WP_Query)) #3 /var/www/…..com/public_html/wp-includes/class-wp.php(748): WP->handle_404() #4 /var/www/…..com/public_html/wp-includes/functions.php(1285): WP->main(”) #5 /var/www/…..com/public_html/wp-blog-header.php(16): wp() #6 /var/www/…..com/public_html/index.php(17): require(‘/var/www/…’) #7 {main} thrown in /var/www/…..com/public_html/wp-content/themes/Newsmag/functions.php on line 52
Hello,
Hope you fine ?
Can tou tel me wath is the pluging to install for work with this form contact please https://cloud.tagdiv.com/contact-information-nature-love/
thanks
Adrien
