Hi, few months ago a freelancer installed this theme for me and i really didn’t know too much at that time. I thought is licensed but somehow i belive that is not, only a copy or something. anyway i’ve decided to buy it and i tried to install it and this is what i get. Now im a bit confused to be fair because im not sure how does it work ? If is already installed i leave it as it is ? or my current version is not updated and need to install the purchased version ? I just want to update the theme since the current one maybe is a bit older and doesnt have all the updates ?
If possible maybe i can share for you my credentials and take a look in wordpress ?
theme version is 10.3.2. (but i dont know what is the current update)
wordpress 5.3.2
PHP Version 7.3.21
I would really appreciate if you guys are going to take a look over my website since is a bit confusing how im going to install it now.
Installing Theme from uploaded file: Newspaper.zip
Unpacking the package…
Installing the theme…
Destination folder already exists. /home1/xxxxxxxxx/public_html/wp-content/themes/Newspaper/
Theme installation failed.
website: traveltrained
I’m using WP Super Cache as you recommend. I disabled it and everything is fine.Should I have to install another plugin to make WP Super Cache work right with your mobile theme? If so, you should have mentioned in your documentation.
Since a week I can’t save settings in the theme panel of the Newspaper theme on site https://focusmagazine.nl.
After clicking on ‘Save settings’ it keeps stucked on the waiting animation.
I am using WP 5.5. Problem started with a Newspaper 9 version so I installed the latest version of the Newspaper theme (10.3.6.1). No effect.
Disabled all plugins for testing – no effect.
Website is hosted on a CentOS Linux 7.8.2003 server with Plesk Obsidian 18.0.29 Update #2, last updated at Aug 24, 2020.
Disabled all firewall and security options for testing – no effect.
Who can help me with some tips and tricks?
Thanks in advance.
Roger.
<ing src=”https://focusmagazine.nl/system_status_newspaper.png”>System Status Newspaper
This needs to be resolved asap – let me know what I have to do this is unacceptable
Hello,
I installed the corona PRO demo on my wordpress (newly provisioned) and get this error at the top of the page:
Warning: getimagesize(https://…/wp-content/uploads/2020/08/logo-png.jpg): failed to open stream: HTTP request failed! HTTP/1.1 503 Service Unavailable in /home/clients/796e55f2124c039dda3361fa02a967fb/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Can you let me know what to do to fix this?
Thanks,
A
Hi afuentessa, this is quite strange. Did the problem persists when you try only with tagDiv plugins?
If yes, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide.
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi sevengamer,
Do you get some errors in tagDiv Composer when you try to replace the image? what I can suggest are the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide.
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide.
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http, also make sure that you have a good connection to internet.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
Hi,
I just checked your website and is look that the cache plugin is not recognize correctly the mobile theme and theme versions, please make sure that you set the configuration for WP Super cache as in our guide from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins disable theme until you make a test to see if is displaying correctly.
Thank you!
Hello,
I’m currently experiencing an issue with the TD Composer where it won’t fully load and allow me to edit my site:
Here is a screenshot of the errors showing up in the inspector tool’s console:
So far I have checked to see if a plugin was causing this issue, but no new plugins were installed recently. Also, all plugins are currently up-to-date. I’m unsure of how else I can troubleshoot this issue.
Please let me know if any additional information is required.
Thank you.
I have the mobile theme installed but it loads intermittently between the mobile theme and the normal theme. If you refresh the page a couple of times it loads correctly. The next time you open it opens the desktop theme first. My site is on https://portalef.com.br. Could you tell me if there’s something to do to force the site to always loads the mobile theme?
Hi,
That would mean that there are limitation in your server configuration, an upload max size more exactly
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/
You can contact your hosting provider and ask them to increase the default value, they should be able to do that. The theme also has some requirements for the server once installed, like the guide mentiones
– https://forum.tagdiv.com/system-status-parameters-guide/
Thank you for your understanding!
Hi Curtis407,
What I mean above is that we have two types of demos that you can use/import/install and these are normal demos and PRO demos -> https://i.imgur.com/hLlkT7C.png when you are installing a normal demo, then you can edit it using the settings from theme panel and when you are importing a PRO demo you can adjust the cloud templates from that demo using tagDiv Composer -> https://i.imgur.com/TUt4wwC.jpg.
Also if you want you can create your own design and you can import -> https://i.imgur.com/GoFhglJ.png from cloud templates pages/sections/blocks templates to make it easier.
Thank you!
Hello !
I have removed the text and added the image, but the size cannot be adjusted. When I add a width, it does nothing and when I return to the page it has defaulted to ‘auto’. When I try to delete an element in the header that I don’t want (eg the social icons), the screen goes dark and opaque and freezes, nothing is deleted.
This should not happen, there may be a plugin conflict on your website. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Can you provide a screenshot of your editor and show us what you are looking to change and how?
On posts you will have to use cloud library templates that are fully editable using tagDiv Composer: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ Once the templated installed you can open it using tagDiv Composer and remove the feature image element ( right click on it and delete )
You can import multiple templates and design each one to fit your taste. Each post can have only 1 design and it has to be set manually as you can see here: https://www.screencast.com/t/emXJrV3dO
For sidebars you can follow our guide here that will help you find lots of informations about how to use the tagDiv Composer more advanced: https://www.youtube.com/watch?v=fa7GenCHcBU&t=14s
The recommended image sizes are 800x600px or 1920x1080px this will create the image ratio that is needed.
That can be found in the ROW layout as you can see here:https://www.screencast.com/t/BVfRiPkUBAz
I hope this was helpful !
Hello !
In order to configure WP Super Cache please follow our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/ That option does not require activation.
Thank you !
Hi,
Just installed the theme and associated plugin. The website display : 500 Internal Server Error with no entries in the logs…
System status for the theme : everything is green.
I have fixed the issue! It was due to the wordpress 5.5 update. I deactivated TD Composer and uninstalled, then re-installed and activated.
Then I cleared my browser cache and it worked!
It was simple at the end 😀
Hi riminisparita, as long you do not made changes in theme files or theme plugins, there will be no problems to make the theme update, the theme panel setting are saved in database.
If you made change you can use our guide for child theme, also there are more methods to update the theme, you can check our guide from here -> https://tagdiv.com/update-newspaper-theme/
Hi epromd,
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide.
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http, also make sure that you have a good connection to internet.
Let me know the results!
Hi Guys
I have installed the Mobile Theme and AMP plugins and all is well apart for the sizing of the logo (see here https://imgur.com/a/yvuWxfd)
Is there any way to change the logo size? (make it larger)
I’ve tried changing the size of the logo itself in the mobile theme but it always comes out the same size on the mobile theme, which is kind of annoying as you can’t really see my brand logo.
Thanks
TS
Hi TkLbIY, usually this is a cache problem, we recommend to use WP Super Cache Plugin with the configuration form our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ you can use other cache plugin, but unfortunately know the right settings only for this one.
Also if you are using the responsive version, you can check the mobile menu using tagDiv Composer -> https://i.imgur.com/2OjVQtX.png -> https://i.imgur.com/MYxJ7aT.png or if you are using the mobile theme plugin -> https://i.imgur.com/FLGPJHx.png
Hope this will help you!
Hi,
After you install the theme, you need to install the theme plugins -> https://i.imgur.com/zoFuMQ3.png and activate the theme after that you can install any demo you like -> https://i.imgur.com/Vq9BQwD.png -> https://tagdiv.com/newspaper-theme-installing-demos/
Thank you!
Hello !
We recommend using WP Super Cache since it was the plugin used when the theme was created. Find out more in our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Also please make sure that your cache is fully cleared. I personally would suggest you to remove and reinstall tagDiv Composer plugin and Standard Pack.
Thank you !
Hi Guys,
I have installed the WP Super Cache on my website http://www.rugbyleagueplanet.com as it is the recommended cache plugin to use with tagdiv.
All works well until I enable “Cache HTTP headers with page content” IT gives me super fast speed but after a while the site stops loading correctly (Has blank pages etc). Has anyone come across this issue before and if so does anyone have a solution to resolve?
When I installed WordPress I did it with a username by default and choosed a Nickname. The nickname is what you can se. But the link to the author shows the username in the url.
Is there a way to
1. Take away the link to the author or
2. Change the landing place for the author to an url for the nickname.
Roger
