Hi,
I am currently running Newspaper 10.3.5 installed manually with the damn stupid “envato_download_delete_all_files_upload_all_files” procedure.
To my understanding, starting 10.3.1, Newspaper theme is supposed to update automatically, avoiding the damn stupid “envato_download_delete_all_files_upload_all_files” procedure.
It does not work.
The theme panel screen says:
“Newspaper 10.3.5 is the newest version available.”
and clicking the button sends to a hashed url:
https://tenisite.info/wp-admin/admin.php?page=td_theme_updates#
What is wrong?
Regards,
Gabriel
Hello !
We recommend you to firstly create a full backup of your website. Your content should not be affected by the instalation of a demo. After installing the demo you will be able to set the filters of the blocks using tagDiv Composer as you can see here: https://www.screencast.com/t/YGATfyrcuuA
Thank you !
Hello !
You will have to install the required plugins from theme panel – plugins. Make sure that TagDiv Composer plugin is active.
Homepage can be edited from here on frontend: https://www.screencast.com/t/nMsrX9jxka49
And from here on the backend: https://www.screencast.com/t/S3M8DyYz
Cloud library templates can be edited from here: https://www.screencast.com/t/h3q6AT14
This will enable the drag and drop options from tagDiv Composer.
Thank you !
Hi,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problems, let us know!
Let me know the results!
Thank you!
Hi Schw1ndy, you can rename the categories from here -> https://i.imgur.com/FQVGIcw.png but please note that we do not indicate to edit the content that is coming with our demos, we recommend to create your own content, in this way, if you choose to change the demo, then you’ll not lose the content you’ve made -> https://i.imgur.com/U4O0ZN0.png -> https://forum.tagdiv.com/newsmag-installing-demos/
Thank you!
I have an existing blog with lots and lots of content. I want to install one of the Newspaper demo themes, but do not want to lose all of my existing content. I know that I need to select ‘Design Only’, but what happens after that? How do I get all of my existing content into the new demo theme? I am scared I will loose all my thousands of pages of content. Can someone help please?
I have setup and install a Amberlight PRO sample.
I have edited and removed the category from sample that i have got of that article but not all ..i have manage finally but on the mobile phone if i check it appear that article from demo page.
If i use from pc the mobile phone view show me the same as from desktop just the size is reduce and some changes.
The problem is if i go on my mobile phone is not the same content that i have setup on desktop and show me that articles in english that was install with the Amberlight PRO sample.
How i could remove them and or make the same as for desktop? i asking because if i enter in admin mode to edit from mobile phones i cannot edit with tagdiv Composer or TD Composer or live editor.
I am not able to see any section of mobile theme, additionally, after installing the theme my website’s speed got drastically reduced. Kindly help as I have already contacted you guys before with no luck
I am not able to see any section of mobile theme, additionally, after installing the theme my website’s speed got drastically reduced. Kindly help as I have already contacted you guys before with no luck
I have it working now. Just re-installed the update and plugins and everything’s OK.
Hi,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Pleas provide me a link where I can check this problem.
Also make sure that tagDiv Composer is installed correctly, you can even delete it and reinstall from Newspaper > plugins.
Thank you!
Hi,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I think that the problem was solve when you remove and deleted tagDiv Composer plugin and you reinstall in from Newspaper plugins, in most cases these steps solve these kind of problems.
Thank you!
Hi AnaBenLAURENT,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
1. I deactivated all tagdiv plugins via phpmyadmin. Just search within the wp_options table for your activated plugins and remove them.
2. Login to your server and remove the installed plugins. I just renamed the folders so that I can undo this easily.
3. Now a login to the backend system should work again. I went to the newspaper theme panel and activated the theme, then my child theme.
4. Install the plugins via theme panel again and start activating them. Thats basically it.
So step 3+4 is basically following the guidelines in the themes documentation. I still have no idea why the system broke in the first place – I am just happy that the page is back.
Hi socialassistant,
Please make a test:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
After that check if the Instagram counter is show the correct numbers.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
This is disposable as a demo and we’ll add the cloud template in tagDiv Cloud Library as soon as possible.
When you use a demo the current settings for the one that you have will be lost -> https://i.imgur.com/vOcoYID.png, when you use only cloud templates then the settings will remain.
Thank you!
Hi,
The only changes that where made was only for Instagram and we added some new demos, there are no other changes for theme panel.
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please try the follow steps.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
For all following this topic and having the same issue please make sure you reinstall the tagdiv composer plugin then remove the connected Instagram account from theme’s panel > social networks section then use the “Connect Instagram Account” to reconnect your Instagram account.
I try to install WP Super Cache and setting it with your instruction on documentation, but not solve my issue. Favicon continue to be old one but in theme panel there is another icon.
Hi,
It will be more easily if everyone made a topic with the problem that is facing, in this way, everyone got an answer.
Please note that we always recommend to make a full backup before an update, also we recommend to use our guide from her -> https://tagdiv.com/update-newspaper-theme/
After you install the update, make sure that you update the theme plugins, these will not be automatically updated -> https://i.imgur.com/ZVX8pr3.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are trying to save something in theme panel and the loading icon is in a loop, ask your host to check if you do not have some firewall or security module which blocks admin-ajax.php request. Usually these make some 403 or 404 error in console when you click on save settings button from theme panel.
Lat me know the results!
Thank you!
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
