Hi I am trying to install my new ad network journey by mediavine. I have NEVER had an ad network on this site. However, I keep getting this message: We found conflicting ad code running on your site. Launching ads with Journey requires you to remove code from any previous programmatic ad partners. If you are bound by an agreement with another ad provider, stop here. See this Help article for more information on exclusivity requirements.
is there something that is built into the newspaper theme that I need to deactivate?
Sorry, I have used all these plugins before. If I have to install plugins only then why did I purchase this theme. I am asking you whether any code will solve my problem or not.
Hello!
1. This demo is an old one and is using a default header that can’t be edited with the tagdiv Composer. I suggest you download a new pro demo.
2. Go to the Newspaper -> Plugins, install and activate the Opt-in Builder plugin.
Thank you!
Hello,
I have two questions:
1. I installed the Journal premade website but it seems that I can’t edit the header (It says that I need to download a cloud template). Is there anyway to edit it anyway ?
2. I downloaded some cloud templates but there is some kind of code on the right side of it that make it unusable.
Website link: https://moment-zen.fr/
Thanks
Hi,
These files are not from the theme, but from WordPress.
Please reinstall the WordPress.
Thank you!
Theme files are normally only written into
/wp-content/themes/theme-name/
and not core WP folders.
/wp-includes/ is part of wordpress core; not the theme.
You may want to actually download a fresh zip file of wordpress installer from wordpress.org, unzip, then *look* inside the /wp-includes/ folder.
Those all look like normal wordpress files. So the tool you are using to scan WP may be woefully out of date if it cannot recognize current 6x branch (e.g., WP 6.6) files.
(I don’t work here. Just long time tagdiv user and WP user since 2004.)
No issues here. (( I don’t work for tagdiv; just long time user. ))
Maybe turn on debug in wp-config.php and then paste your error log here if unable to grant temp access to the support team.
Common 500 error issues:
Browser cache
Corrupted database
Corrupted .htaccess file
Corrupted WordPress core or installation files
Database server problems
Incorrect file and folder permissions
Problem with the PHP memory limit
Third-party plugin
Hello,
Please check if your cache plugin is configured like in this guide – https://forum.tagdiv.com/cache-plugin-install-and-configure/ please make sure that you have the cache mobile enabled.
Thank you!
The latest update we show is 12.6.6 – Are you saying to remove the entire theme and install a fresh new version? Because if we do this, then this means that our home page and other pages will require a redo.
I used to display latest 10 posts in my homepage After installing newspaper 12 Theme my archive pages (https://mydomain.com/page/79/) are not showing contents.
Second Question that I have lost my SEO Reeking, does is happen when we change the theme ?
Hi folks:
in case you notice this; we have seen a bug in latest edition of WordPress which causes the category selector on post edit page to show entire list of all categories vs just a selection you can scroll throuugh. Seems irrelevant as to theme, and unrelated to our sites running php 7.4x or 8.2x.
The fix for us at the moment vs rolling back to 6.5.5, was to install
the Admin CSS MU plugin to quickly add this CSS:
div#categorydiv.postbox {
height: 600px;
}
div#category-all.tabs-panel {
height: 480px;
}
Hello, i use newspaper with the prebuilt “magazine pro” theme. I like it, but now i have a problem.
My website is a site for hiking tours, with tracks and a lot of pictures from my hikes. I see, the newspaper gallery for my have to less options. So i installed the foo gallery plugin, and have the problem, that the previews (imageviewer) are “white”? Only the first picture is loading, sometimes 12 pictures, sometimes 16 … but the rest (of 42) stay white. But if i klick on a picture, in the lightbox everything is fine, all pictures here, steering is ok, everything runs. But the preview stays white.
So i think, maybe is the bug in the foo gallery, and installed another one: 10web gallery. Here i have the same problem, so i think, maybe the conflict is in the newspaper theme? Have you anything experience with this problem and is there a solution?
Best regards, Günther
Hello!
Yes, you should install the block from Gutenberg, and then you can find it in the list of blocks. We can’t add in our theme an element into another element.
Thank you!
Hello, thankls for quick answer. Your workaround is the perfect solution, cause i see, if i put in the table of content with the composer, all single post sides with “H’s” use it. So it sounds fine, if i could put a table of content block in only some special single posts.
But … your solution include that i install a new “table of content” plugin? Cause i can’t find the table of content block in my gutenberg blocks … have i do something special in the preferences that i can use it there from the newspaper theme, without installing a new plugin?
Best regards, Günther
Hello!
Go to the cloud templates and install the product templates you need: https://app.screencast.com/gOlacfzyvXbei
From there, you can select the global template as well. View the products you want another template for and assign it manually like this: https://app.screencast.com/oqfJj5FvOKj35 (Click on the correct template, and the green color will appear, which means that template is assigned to that product.).
Thank you!
Hello!
Unfortunately, we have no tested plugin for that. A workaround there could be to edit an article with Gutenberg, add new block -> search “table of contents” -> install and place it where you need into your text: https://app.screencast.com/2AhtcOPw39Sl2
I hope that helps you!
Thank you!
Hello! I have been using your wonderful Newspaper theme for 6 years! Sadly, I am now getting a wordpress critical error when TagDiv Composer plugin is activated.
I have tried different php versions and am currently using 8.3.
I increased memory to 256mb
I have deleted Composer plugin, cleared cache, and reinstalled Composer plugin
I contacted my host and they told me it is a problem with the Composer plugin and to contact TagDiv
Will you please help me with this?
The website is http://www.yournec.org
Hello!
You are using the mobile theme, and the logo text is black, the same as your mobile header color. Either change the logo from the theme panel or uninstall the mobile theme and use the other two mobile versions:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
Thank you!
Hello,
Most possible the sidebar to be there if you receive that message and something to interfere with it. What I can suggest is to install the classic widget plugin and see of those are there. Also, you can do a test using only the theme plugins to see if the sidebar suggest are display. In case that you want, we can take a look, for this will be need to contact us via email at contact@tagdiv.com and provide a temporary wp-admin access and an example with a sidebar when this “This name is already used as a sidebar name. Please use another name!” is received.
Thank you!
Hello!
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
1. I can see that you use the Mobile theme right now and you can try to add the shortcode in the mobile editor(check documentation) if this is from an external plugin.
2. Unfortunately, there are no options to display the CPTs as in the cloud templates. You can do that only with custom code. For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
3. If you will use cloud templates, then there are some settings of the “Header live search” to specify the taxonomies, create some results sections and exclude posts/pages.
4. Unfortunately, we have no design idea for an alert box. But you can use a modal popup to build the one you like: https://forum.tagdiv.com/modal-popup/ You can trigger it as a button or page and it can open automatically or by clicking the button.
5. Check this thread: https://forum.tagdiv.com/topic/excessive-dom-size/
I hope that helps you!
Thank you!
Hello,
You need to update the theme, you should download the latest version of it from the Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Thank you!
Hello Anamaria, sorry for my late answer. I decide to delet my installation and start with a clean new one (had some other troublkes too). So the problem is solved 🙂
But i have another question … how can i use the “table of contents” in the postings? I read something in the documentation, but i don’t see through me … can you help me?
Best regards, Günther
