- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hi,
The full theme package includes the child theme as well (code folder)
– https://forum.tagdiv.com/whats-included/
– https://www.screencast.com/t/socMe6fGzo
Please check again, the child theme should be there. You can zip it if you want to install it with WordPress.
Thanks
Hello,
I installed my child theme and it works perfect everything but not the style. It doesn’t work.
Actually If I change all my custom CSS from newspaper admin to my style.css in child theme it doesn’t work.
Any suggestion to fix it? thanks
Hi,
Did you install a demo? Currently it looks like the black demo is installed, the screenshots look like the default demo. Once installed a demo can only be removed by manually uninstalling it or installing a different one.
If for some reason it uninstalls without any action on your part, then something is wrong. Could be something wrong with the database or server, maybe check error logs if possible or contact the hosting provider and ask them to check if there were any problems.
Thanks
Hello,
Please follow the guide which I have provided you above. It’s not a complicated task, sorry! Also, if you are not aware to do this, please check here -> https://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=theme+install+
Thanks for the message!
Hello Jordan,
I have tested your Facebook ID on my side and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/xwKjzTgY0wUa Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
After theme installation, it’s showing like below and not uploaded.
The link you followed has expired.
Please try again.
Hi, yesterday I created my new site.
On desktop devices all works fine, but on mobile I can’t see the lastest published posts
I already installed the WP Super Cache and tagDiv Mobile Theme and it doesn’t solve the issue.
I’d like to get your help
Kind regards
Using an SEO plugin like Yoast SEO or “All in One SEO Pack” or a “Open Graph” plugin will fix all these for you. Site like Google, Facebook, Twitter, Pinterest, etc. all rely on proper META DATA added to head of the document. Simplest way is with a plugin that takes something like the featured image for the post, and makes that the ‘image’ element you need. If none of that makes sense, install the Yoast SEO plugin which can manage this stuff for you 🙂
Good evening,
I disturb you because, after the installation and configuration of the theme News 9, the button of the upper menu “Anemos”, instead of leading to the category in question, leads to the category “In Veritas”. I don’t understand why…
Moreover if you go with the mouse over the “Anemos” button without clicking, in the lower left you read the correct link, while if you press with the mouse, the site it leads you to a wrong link.
Help me…
Excuse for my english but I’m Italian
website: http://www.giorgiodmb.eu
Same thing here.
It started yesterday, on Sept 2.
I don’t use the speed booster plugin and I have installed the last version of Newspaper (9.0.1)
All right, I’m going to install this plugin. But I already made several articles and I have regenerated the thumbnails several times and that did not solve. Any article that you write and appear on that grid location has this problem. I will install the plugin now and give you feedback
Hi,
That would be block 25, it should look like this
– https://demo.tagdiv.com/newspaper/block-25/
First I thought the image you used as featured was small, but for me the same image allow the creation of the proper thumbnail
– http://prntscr.com/kq2nvw
Try to install the force regenerate plugin and regenerate that thumbnail
– https://www.screencast.com/t/kmK1RlIC35D
Then check if the issue is solved, maybe clear the cache after regenerating.
Thanks for the response. Yes, I am using Jetpack for this. It’s the only reasons I have Jetpack installed. Everything else is disabled.
I changed the popular post number from 3 to 6 and it doesn’t even load the animation like its trying to load more posts. The next button works fine for other blocks.
I made a video you can watch here if you’d like.
If I change the pagination to LOAD MORE, the loads the same 3 posts.
The ADsense display on other websites accurately, On every page. except only my website using the newspaper theme. Can it be due to Yoast Plugin, Jetpack or Wp super cache? becos this is the only third party plugin i installed along with the default newspaper plugins. pls respond back as soon as possible.
N.S: I followed the documentations accurately on seeting the wp super cache plugin.
Hi,
Once an ad code is entered in a theme panel ad spot, the theme will display it at all times. I would have no idea how you are setting ad duration or why this is happening unfortunately. No clue how that works.
Maybe create the ad codes as needed in a different install where the theme is not active, then use them in the desired ad spots. That would be a solution if the active theme doesn’t allow you to create ad codes properly and interferes with the process or template you mention.
Sorry for the inconvenience, I have no solution in this case. We did not make any tests with such an ad system so it may or may not work fully with the theme.
Thanks
Hello,
WordPress only adds 1 sample post and it does not reappear periodically. The theme adds demo posts when installing the demos with content. If you keep installing and uninstalling demos, you will receive the sample posts, but if you are not changing demos, you should not receive any sample content.
Thank you!
Hi,
Some elements will still not work properly when both composers are active, some issues were fixed. For example theme provided blocks and grids should work and display the same with both active.
Visual composer specific elements or addons will not work if Visual composer is deactivated. Also they may not display or work properly if both page builders are active. So this may not be easy.
One way to check what will happen in your case is to create a local copy of the website, install and activate the tagDiv composer, then identify whatever problems should present themselves. Better this way than doing it on the live website.
Thanks
Thanks for your help. It’s what I have start to use but I have a little problem with some templates : https://forum.tagdiv.com/topic/can-not-install-from-cloud-template/#post-251406
Thanks again
Hello mayaguez,
Please notice that the first steps for WordPress debugging is to have installed the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results. Notice that if the theme was correctly installed according to our guide you should not encounter this problem. Please ensure that you have followed all of these steps and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup page.
Thanks for your understanding!
Hello pwswinson,
Please check our documentation from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and notice that we recommend the FTP method for theme installing because this is the surest method in this case.
Thanks for your understanding!
Hello. Tried to change a page that was made in 8.0 newspaper with updated to 8.8.2 and 9.0.1 and got the error:
“Error at rows: x (models) : x (dom). The model does not match the content”
First I saw it in old version, switched ALL PLUGINS – did not help.
Updated to 9.0.1 version of newspaper – same.
Switched off all plugins – same.
Changed PHP from 7.0.24 to 5.4.6 – same.
Made a new clean page tried to edit it with TD same error: “Error at rows: 1(models) : 0(dom). The model does not match the content”
Deleted the whole folder with theme and child theme.
Installed a new one, disabled all plugins – same.
I understand that possibly the problem is not in theme…. but where to start to look for solving the issue?
Hi
Was working on the newspaper theme with demo installed changing articles and settings as I went until I changed a single element on the home page, specifically I changed the filter which determines which posts are displayed on a particular element on the grid which I have renamed Business & Enterprise. Upon changing it and saving the demo images disappeared on the whole site and the plugin tagdiv also disappeared even though I was logged in as an administrator.
Can you help?
this is a common error when installing or updating a theme; stupidly WP uses ‘index.php’ as a default template file, vs ‘default.php’ and so at some point Google or a hacker will try to index that location when something else is not loading inside the folder due to the way WP works with the htaccess writing. If you get an error going to that page, that is normal, as it should NOT load in the browser.
If you get the errors all the time, something may be wrong. If you get “1” error once in a while. Just mark as fixed and move on.
Google should also be smart enough to not try to load index.php files inside of a folder called /wp-content/themes/foo/index.php
which only shows how “out of touch with reality” that testing and system check tool really is. However, again, this only happens sometimes when something is being updated.
Using a “maintenance mode” plugin can help with this when doing any kind of WP or system updates.
