Hello,
1. It depends on how you used the demo. A demo installs content on your site if you choose to. When uninstalling the demo, the demo contet also gets uninstalled. So if you used that dummy data as your own (people usually use the homepage) then it will get removed. Luckily, you can simply create a copy of the homepage and you will still have the copy.
2. We only recommend using 1 page builder. When transitioning from one to the other, please use this guide: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Thank you!
Something may have happened with the uploads folder in your WordPress install, from what I can see most if not all of the images of the website are not found on the server
– https://www.screencast.com/t/AIQAOxUyKpx
You could contact your hosting provider and explain the situation. They may be able to help you identify what happened. The theme will display the thumbs, but if these are not found it will not show anything.
How do I install the downloaded file called “td-custom-post-type.php” or where should I place the file? Thanks
Hi,
The Speedbooster plugin has an inbuilt plugin checklist, if it detects plugins outside that list it will deactivate itself. This is supposed to happen, as the Speedbooster plugin could cause some plugins to not function properly.
The checklist could be disabled by modifying the plugin code
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Then test to see if everything works properly regarding plugins installed.
Thanks
Hello architecture,
Notice that you have got this message because no CPT was installed. For more information about this case, please check our documentation from here -> https://forum.tagdiv.com/custom-post-type-support-newsmag/
Thanks for your understanding!
Hello defocusmedia,
Please make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results.
Please double check if you made the modification properly, all the code in that file has to be removed and replaced with this one
– https://www.screencast.com/t/DlwKiSQbtkx
– https://pastebin.com/yrr2DdwB
Then clear all caches, please let us know.
Thanks for your understanding!
Hi Guys,
I’m trying to upload some images but there is a problem with the template as if I’m trying to upload a picture for an article already created-from demo install, it works, but if I’m trying to upload an image to a new article is not working and the entire upload section appears different than in the first case.
Please help me to solve this.
I have re-installed latest theme. Still can not get dropdown to show where I can choose number of columns for the row. FRUSTRATING 🙂
Thank You!
John Malloy
Hello i installed newspaper theme on Guitaryogi.org
I have 9200+ Facebook likes i added my Facebook page on sidebar widget but it is showing 0 count, i tried with refreshing cache but id didn’t work.
This is my Facebook page – facebook.com/theguitaryogi
Please guide me what to do
Thank you
Hi there,
Happy easter 🙂
I just installed the “say what” demo, and noticed this piece of code:
https://ibb.co/dbUy9n
Was wondering if I caused it somehow? (I just refreshed, haven’t made any changes yet)
Hello,
I have upgraded my themes from Newspaper 7 to 8.7 and my questions are as follow:
1. Currently I want to change the theme style from Global Medicine to City News or maybe Say What? I haven’t decide it yet. But since I already have menus, pages, articles and so on, what will happen if I install new style using the theme demo installer?
2. I also decided to put my site on maintenance mode rather installing JS Composer and Tagdiv composer at the same time while making change with the front home page, is it okay if I do this?
Well I guess that’s all for now. Thank you.
Best Regards,
Musadiq
Hello my tagdiv composer menu (every block) is broken.
https://ctrlv.cz/shots/2018/03/31/TUpD.png
https://ctrlv.cz/shots/2018/03/31/958G.png
I’ve tried to reinstall tagdiv composer plugin (deleted and uploaded again) also reactivate also delete and upload whole theme and nothing helped.. I have 8.7.2 theme and composer 2.1.
I don’t know where is problem.
Also when i create new page i dont have tag div composer button there (above text editor) only visual composer.
I can access tag div composer only from admin bar when i have opened the live page..
On my other site is menu working good (www.rezzers.sk).
Just on this i have problem (www.rewind.sk)…
Can you help me or give me some hint?
Hello. Hope all is well with you in advance.
So. Okay. I don’t normally make it a habit to go around telling random people about my autism. But I have autism. Not as an exaggerated metaphor for the sake of example. But like the real diagnosed kind. I only say this to you because I can be a little overwhelming in my explanations and usually the problems I’m facing with these types of things that I’m about to go on to explain are usually simple but for some reason I can’t wrap my head around it. And to make matters even more complicated; I have little to no experience with building websites or coding or… Even much technology in general. So please bare with me through this. And thank you.
All that being said; there is SOMETHING wrong with something. With my very little experience on top of not having learned the WordPress dashboard all that much, it’s even hard for me to differentiate between what is what. Like ah, I’m not sure what is and are not the generic-default WordPress options as opposed to the Newspaper theme options I purchased and doubly; where there Newspaper theme options and aspects end where the included plugins that came with the Newspaper begin. If that makes any sense?
Point is; I’m not sure wherein my problem is. If it’s because of one thing or the other basically. No idea. And for all I know, it’s not an issue at all. It could be something I did? Or maybe even some box I need to tick.
I’m going to include here an image as the first example of this “issue.” (Including link also in case the image option can’t pull it from Imgur)
Issue(s) #1: As you can see in that screenshot of my website preview; above the blue bar there is an empty space that matches the color of the rest of the background. Is there any reason why the top/blue navigation bar isn’t connected and sitting into the top of the website? Why is there just that open grey area? And if this isn’t an ‘issue’ persay; then just simply, how would I go about accomplishing that? Because I can’t seem to find a way to do so.
And for the record; I did play around with the customization options and theme panel for a couple of days before coming here to the forum with this question.
I’ve tried re-installing the theme.
I’ve tried disabling all plugins.
I’ve tried different demos.
It doesn’t matter which one is used, I always have this same blank space at the top and the navigation bar won’t fit in there for some reason.
Here are a couple more examples.
W/The Default Newspaper Demo
https://imgur.com/a/naNs9
W/Crypto Newspaper Theme (This is the original demo I tried using and playing with.)
https://imgur.com/a/mXKBT
I eventually found and tried using a separate plugin for custom headers just to see what the result would be if I did so. And so here is one more screenshot using the Crypto demo with a custom header.
But as you can see; now it’s created an empty space above and below the custom header. So with or without that plugin, or any other number of customization I can’t seem to fill in the blank space.
Issue(s) #2: Correct me if I’m wrong; but if I’m not mistaken then after installing one a Newspaper demo w/content/media included; the resulting install should then look exactly like the preview of the demo that was installed, should it not?
Mind you. In all of the above screenshots – they were taken right after freshly installing the particular demo. And that is the exact & literal result. Even when clicking through the different links in the navigation bars I am just shown empty white pages. It seems as if when installing a demo the only changes that take place are those there at the top. Perhaps this walks hand in hand with whatever issue is causing the empty space at the top of the page?
Issue(s) #3: As I mentioned above, the original Demo I tried experimenting with was the Crypto demo. And so in the exact same frame of time I took the above screenshot; I also took this next one. This is what it looks like when I go to ‘Customize’
I’m assuming that is the way that the headers and navigation bars are supposed to blend together? Which is exactly what I want and what I’m asking for here. However; whenever I look at the actual website I get the empty spaces problem. AND it’s probably worth mentioning that I don’t see any of the front-end options to customize. Like where those top blank spaces bars show.
However; I did find that when I change Homepage settings from ‘static page’ to ‘your latest posts’ then this happens.
Example:
https://imgur.com/a/hLrDy
Now, that’s all fine and well and everything and it looks to have solved my problem. It even looks fine as a non logged-in user. But I still believe there to be an underlying an issue somewhere that needs to be fixed before I dig myself into too deep a hole. The reason I think this is because when trying to use the custom banner plugin option; this happens again;
Example: As shown in this example; there is still a blank space bar being created at the top of the page.
https://imgur.com/a/0YSNd
Issue(s) #4: And perhaps this is also part of the same issue(s) above? But there is no question to there still being a problem because there is an obvious error occurring here for whatever the reason(s) are.
When I go to ‘Pages’ and then click and attempt to edit any of them with ‘TD Composer’ I am greeted by the following error message.
“Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!”
And here is the screenshot for reference.
I have that error message and the page never finishes loading; rather it just keeps going round and round. Nothing; none of the options are clickable and so there is literally nothing I can accomplish on this page/editor.
I did Google that specific error and I went through quite a few pages and forums; including even a few here on this support forum. But the few answers and suggestions I read that I did understand and tried implementing, did not solve the problems. And all the other answers/suggestions I just simply did not understand at all how to employ due to my lack of knowledge and skill in these types of things. So please… Explain this to me as you would to a child, aha.
What is the problem or what did I royally screw up? And how do I fix it?
I have deleted and reinstalled the theme.
I have deleted and reinstalled tagdiv composer & multipurpose plugin.
I have tried deactivating all the plugins but in vain.
System Status Parameters are also fine.
Still I am getting the same error.
Need your urgent response.
Thank you Simion, I was able to get that fixed by uninstalling and reinstalling the theme with all plugins deactivated (except tagDiv Composer). Meanwhile I have been trying to change the font size and word count on the Big Grid Slid (Don’t know the particular module and block to edit in excerpts) please help me out cos the words are too long and cover most part of the image on mobile.
Thank you for the rapid respond and the video link!
I have already successfully installed the form and tested my mail servers but can not send email from the form and will get the error message: “There was an error trying to send your message. Please try again later”
Dear, I want to install the PHPBB forum model in my website PAKDEFENSE.COM. Is there any way that I can merge the PHPBB in my website theme’s header and footer?
Update: I have a live site running Newspaper with Visual Composer and several other plugins, had exactly the same issue when updating from PHP 5.6 to PHP 7.0.
Pages built with Visual Composer go blank on PHP 7.0 yet posts work fine. Revert to 5.6 and everything works perfectly.
This site does not have TD composer or other TD plugins installed (apart from social counter).
Hi guys,
I have been working on a sandbox site, and when I updated it from PHP 5.6 to PHP 7.0, my pages went blank. Posts still visible as normal.
Reinstalled latest version of theme from Themeforest, deleted/reinstalled all TD plugins and deactivated everything else.
Have traced issue to the TD multi-purpose plugin. Currently running only TD composer, which displays many errors on the page from multi-purpose elements not working.
I get three “wp_booster error” warnings above the header and several errors in the page itself.
When I activate the multi-purpose plugin, everything goes blank apart from the header and main menu.
If I try to edit the page using TD composer, I get the following error:
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Have deleted browser caches, been checking from different computers, logged in and logged out, makes no difference. Site is not connected to a CDN and not running any caching programme.
Site homepage is: http://compareallvans.co.uk/
Example of working post is: http://compareallvans.co.uk/volvo-xc40-review/
If I revert to PHP 5.6, everything returns to normal and looks fine.
Do you have any suggestions, or is this a bug?
hello i want to ask something, i installed Speed Booster plugin why in system status not green? and out read v4.9.1 – Disabled – incompatible plugin detected please help me. thank you
Hi,
The weather widget which comes with the Newspaper theme is installed and I can’t remove it. I tried to remove it from sidebar widgets but it is not there.
See the weather widget -> http://prntscr.com/iyl9lp
See the installed side bar widgets -> http://prntscr.com/iyla1w
Is there any other way I can remove it?
Thanks
Hello everyone, I got a new license today, and while installing any plugin, the WP admin stops running! What could be happening?
Hi,
your documentation isn’t covering the child theme! plus i can’t find the child theme!!
there is just a folder contains 4 files. can i compress it to .zip formate and upload it as child theme ??
now after i have already installed the theme and customized it. what can i do to save my customizations to the child theme???
Hello,
I cannot add elements in the home page using TD composer.When I drag an element only the name of the element appears.
Not the element placeholder with the element options. The tagdiv composer works fine in other pages.
I have attached a relevant screenshots and my system status.
Screenshots:
https://adobe.ly/2Bv8OGi
System status:
Registration key i 0a59519b – **** – **** – **** – 31b6b925c86e Reset key
Theme name i Newspaper
Theme version i 8.7.2
Theme database version i 8.7.2
HTTP channel test wordpress
Installed demo i Default Demo – demo ID: default | install type: full
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache
PHP Version i 5.4.45
post_max_size i 8M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 70
max_input_vars 2000
SUHOSIN installed false
mbstring available
WordPress and plugins
WP Home URL i http://www.serrespost.gr
WP Site URL i http://www.serrespost.gr
WP version i 4.9.4
WP multisite enabled i No
WP Language i el
WP Memory Limit 64 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Hi,
You could try re-installing the theme, by FTP if possible, that could solve the issue
– https://forum.tagdiv.com/topic/mobile-site-not-displaying/
Do not enter any code in the theme files, deactivate the child theme as well after re-installing.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login information as well as FTP access. We will investigate further.
Thanks