Hello shu2cool,
Please notice that the Visual Composer page builder is not a required plugin and that’s why the theme will do not install it by default. Also, please keep in mind that plugin files come bundled with the theme core files as you can see here -> https://www.screencast.com/t/H3ZUTLRuHS Please check the theme’s pack with more attention.
Thanks for your understanding!
Hello shyamkarnani,
Sorry but please notice that behavior does not come from our theme. Most likely, this problem is caused by untested plugins used by you which interact with the theme core files and causes a lot of unknown issues. Please remove all of these, clear all the caches, purge CDN files if you are using the CDN system and check the results. Also, if the problem is still there, you should make a new install to another sub-domain for testing via FTP and check the results. This is not the good behaviour of the theme, sorry!
Thanks for your understanding!
Hello Eishventura,
You will have to take a closer look at our Food Recipes Demo from here -> https://demo.tagdiv.com/newspaper_recipes/td-post-fresh-fruit-cobbler/ If you like this layout you should install that demo and start to create your page list this. For more information about how you can use our demos, please check here -> https://forum.tagdiv.com/installing-demos/
Hope this helps!
Thanks for your understanding!
Hi there,
I installed the AMP plugin a few weeks ago, and just now got this message from Google Search Console saying it has identified that my site is affected by 1 new Accelerated Mobile Pages related issue.
The New issue found:
The inline ‘style’ attribute is not allowed in AMP documents, use ‘style amp-custom’ tag instead
Can you please advise how to fix?
Thanks!
Hello Llapi,
It seems to be a strange theme behavior, sorry! I recommend you to make new clean install to another subdomain for testing via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
hello,
1. Yes, we do plan in the future to change the way our templates work and provide the ability to set full width across the whole site, not just pages.
2. This will affect just the dummy data. IF you did not use the dummy data, then it will not affect your site. If you kept the homepage when installing a demo and deleted the other content, then it will get removed. Uninstalling a demo will uninstall all of the content that came with it. Even if you edited it and kept it as your own content. If you want to keep the homepage from demos, you will have to make a copy of it and then uninstall the dummy data so when switching demos in the future, your content will not get affected
Thank you!
You can install directly as when installing a new demo, the previous one is automatically uninstalled.
As for the tagdiv composer, please check:
https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://forum.tagdiv.com/block-settings-guide/
Thanks.
Installed travel demo and revolution slider with travel slider and on site there is just a black slider with no photos. Please help.
I contacted Godaddy and paid 50 dollars to have their team look into it, and they sent this message:
Customer Service Response:
Hi David,
This is Ray- a member of the WP Premium Support team.
We checked but it does not seem to be a caching or configuration error that’s causing the issue. We also tried re-installing the WordPress core files.
This is the warning that shows up when the ‘Edit with TD Composer’ link is clicked:
“This page includes a password or credit card input in a non-secure context. A warning has been added to the URL bar. For more information, see https://goo.gl/zmWq3m.”
What the link above suggests is to make your site secure by adding an SSL certificate.
We tried to access the theme’s forum page to see if there is a fix provided for the issue above but it’s restricted to members only: https://forum.tagdiv.com/forum/newspaper/
Please contact the theme support about this issue this one so that they can provide a solution and let us know if we can help in anyway to implement it.
Thank you for choosing WordPress Premium Support.
Hello,
I am using “News Week” demo theme on my website, I do not have mobile plugin installed.
There are some differences between mobile and desktop view and i just want website to be the same for any device.
1st difference:
The desktop view:

Mobile View:

In Mobile View, the logo’s not showing completely.
How to adjust it for mobiles to view the logo fully?
2nd difference:
Mobile view:

There are 2 buttons, First is Sign in and the second is Join, However in Desktop View, there is just one button
Sign in / Join. I’d prefer to have 2 buttons in desktop view as well.
So, how could i make it both mobile and desktop view the same?
Thanks in advance.
I installed the classic blog demo, and I can’t save any theme settings. My client needs this site done right away, and it has been frustrating not being able to do anything.
Hi There,
I am having trouble activating the Newspaper theme, every time I do my site crashes and I get a internal server error. I have tried direct on wordpress, via ftp and have disabled all plugins. Can you help me?
Thanks,
Garry
tagDiv AMP and Mobile plugins make my site extremely slow. Its worse on wp-admin area, it can merely load, sometimes it freezes. My site was loading fine before I installed the mentioned 2 plugins.
Is there a way to use these plugins without compromising site performance?
Thank you in adavance
Hello,
1. What is my first step? Do I have to uninstall the Global Medicine first or I just choose install the new theme directly without uninstalling the present one? I got confused in that too.
2. Looking at the above options, I think I will install the theme with the dummy data first and remove them afterward. I will try this now and if I have issues I will ask again.
3. I already put my website under maintenance for a few days, so I don’t want to install both page builder at the same time.
4. Since from now on we will use tagdiv composer, I really suggest that tagdiv produce several video tutorial on how to set the common and basic options. I think tagdiv composer required its own tutorial page which explains on how to set the elements and its parameter. It takes me several minutes just to figure out how to make a column on the row ?
Thank you.
Hi,
1. If you are using Visual composer, please deactivate the tagDiv composer. This page builder will be activated automatically when the theme is installed or updated. Deactivate it if that is the case.
2. I don’t quite know what that plugin does, we have not made any tests with it. Maybe you need to update it or change something in it’s configuration.
3. There were some changes made by Instagram to their code, we provided solutions here
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Facebook is also making changes to their code, this seems to cause issue for some users. Depending on what they will do, we will try to provide solutions as well, for users who have issues.
Hello defocusmedia,
It seems to be very strange behavior. Try to remove all of the untested plugins, clear all the caches, purge all CDN files if you are using the CDN system and check the results. Also, if the problem is still there, please try to make a new fresh install to another sub-domain for testing and check the results. The main menu should works as expected. Most likely, the problem is only on your side, sorry!
Thanks for your understanding!
Hi,
You could use the bbpress forum plugin, this plugin is compatible with the theme so there should be no problem
– https://forum.tagdiv.com/how-to-install-bbpress-forum/
The plugin documentation is here
– https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/
Hi guys,
Been struggling as well to make it work, but now it does work.
After looking at the code fix, looked like it was using json fields that only an authorized app/user could check since the last IG patch.
in order to make it work, on top of following the code patches explained above, just install another extension like Instagram Feed and setup the authorization part – that is, the one that will allow your wordpress site to access your instagram data. After that, it automagically appears.
Enjoy 🙂
Hi,
That would signal that there is an issue with the theme. Either it was not installed/updated properly, or there have been modifications to it’s files or code added in it’s files.
You could temporarily remove any theme modifications or additions and see if it works as intended. If there were no modifications made, you should re-install the theme. Preferably by FTP if possible
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Let us know the results.
Thanks
Hi,
First of all, if you have pages built with Visual composer and the layout is not displaying as it should, deactivate the tagDiv composer plugin. Then there would be no problem.
When both page builders are active at the same time, there will be issues with row layouts and other elements.
The tagDiv composer will be automatically activated when the theme is installed or updated.
Thanks
What is the best forum discussion model you recommended to install with newspaper theme?
Hi,
You could change that background color in the demo stylesheet
– https://www.screencast.com/t/q7aj5IGs
The demo you have installed uses an overlay menu page template. On mobile a background color is set so it will not be transparent. If it would be transparent when sticky it will look like this
– https://www.screencast.com/t/mIbOVsnI1ts
But you could change the black color in a different color as shown. Or further override it with a code like this (in Theme panel->Advanced CSS in the phones section)
– https://www.screencast.com/t/WugzgEDNjL
.td-construction.page-template-page-pagebuilder-overlay .td-header-wrap .td-header-menu-wrap.td-affix {
background-color: #fff!important;
}
Thanks
Hi,
That is the social counter, this is a demo and a guide for it
– https://demo.tagdiv.com/newspaper/social-counter-widget/
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
It requires the social counter plugin to be installed, the plugin is provided in the theme package. If you do not want to use it, simply remove it from the page.
Hello,
The ticker at the top uses a shortcode from this plugin – https://wordpress.org/plugins/cryptocurrency-price-ticker-widget/ and you can place it in a column text element for tag div composer.
After you have installed that plugin you should add the shortcode generated by the plugin and place in the header column text like this -> https://www.screencast.com/t/AB20uPgwMr
Thanks for your understanding!
Hello PornoPlague,
1)I guess that you are referring to the Top Bar section of the theme, right? Notice that section can be enabled/disabled from Theme panel, from here -> https://www.screencast.com/t/F4fLSrksiM and from here you can change more Top Bar layouts. So, according to your Header Style used by you, the Top Bar section differ. Also, the menu items for this section can be set up from here -> https://www.screencast.com/t/bgOf2xM27
2)When you have installed the demo with content, the results should look like this our demos from here -> https://demo.tagdiv.com/newspaper/ Please read our documentation from here -> https://forum.tagdiv.com/installing-demos/ and follow the steps from here.
3)You should provide your website URL so I can take a closer look at it. Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results.
4)Please do not use this setting in Seo by Yoast: https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks for your understanding!