Problem since updating to 8.5 version.
I cannot access the widgets page now – shows up blank each time I try to load it. Tried to uninstall and reinstall the theme and saw that I couldn’t even install the theme without FTP. All memory limit and PHP sizes are around 1000 M.
What is the problem? It’s difficult without the widgets page.
Hi Simion,
I checked the parameters and i think that, since the composer works fine for domain.com, everything described in the system status page should be OK.
Let me remind you that I made a copy of the main site to a subdomain on the same server, meaning that the system status is the same.
I deactivated, deleted and re-installed the composer plugin.
Unfortunately, exact same thing.
Is it possible to give you the credentials of an admin account to have a look?
Thank you in advance.
Hello juanca1612,
For more information about this error, please check here -> http://www.checkupdown.com/status/E414.html Checking your website, I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues. Try to disable all of them, leave just to active only the plugins that come bundled with the theme core files and check the results. I saw that you are using a minified theme’s version which can cause some errors. Also, if the problem is still there, try to make a new clean install from scratch via FTP way to another sub-domain and check the results.
Thanks for your understanding!
Hi,
Check the theme system status, if the parameters are set according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Try as well to deactivate and delete the composer and install it again.
Thanks
Hwllo dibyajyoti1994,
First of all, make sure that you are using the latest theme version from Theme Forest installed via FTP way because this is the surest method in this case. Also, ensure that your system status is correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thanks for the message!
Hi,
I installed newspaper theme on a demo website and Now I am using it on a different website. But when I try to activate it. The interface keeps on loading and does not activate. Please let me know how do I activate the theme?
I solved the issue by reinstalling WordPress 4.9.1.
If anyone of you encounter this problem, try to reinstall the CMS by FTP (if you need help, follow the official guide chapter “Step 1: Replace WordPress files”: https://codex.wordpress.org/Updating_WordPress).
Same problem here. When I try to edit my website’s front page with the TD Composer it just keeps loading and I can’t change anything.
Also can’t access to the Theme Panel. It loads the first option, Header, but when I try to access another tab a # appears on the url but nothing happens. I erased all the caches, deactivated all plugins, reinstalled the necessary plugins, even made a fresh install of the theme and the child theme and it keeps failing.
Don’t know if it’s related.
Hi,
I’m having a problem with td composer plugin: when i try to edit an element of my homepage the plugin doesn’t load and save anymore. On the browser’s console appear this:
tdcJobManager.addJob
js_files_for_wp_admin.min.js:26:33
tdcJobManager.addJob - Error callback - textStatus: error errorThrown: Not Found
js_files_for_wp_admin.min.js:24:109
{…}
columns: 3
jobId: 0
postId: "54674"
replyHtml: ""
shortcode: "[td_block_big_grid_6 category_id=\"8\"]"
__proto__: Object { … }
js_files_for_wp_admin.min.js:24:109
tdcJobManager.addJob - ERROR: 404 not found
I dont’t know what is going on. I already tried to remove and re-install the composer plugin and the template (version 8.5.1), i also repaired the database with the wordpress’s official function. Can you please help me?
P.S: the website works fine, it stops to work only when i try to edit a page.
Website: https://gamesquare.it/
Thank you in advance.
When I fetch and render my website in webmaster tool, google shows me only content and featured image, not showing all the images in the content, After shifting to another theme again I check using fetch and render tool all images in the posts start showing,
I deleted the theme and plugins, download the fresh copy of newspaper 8 theme, install it, and check again using fetch as Google tool, the result was same, anyone knows what’s going on?
Other theme working fine and fetch as google showing me everything after rendering.
Screenshot: http://prntscr.com/hn0axq
Hello Numaphon,
Please do not mislead the world with this affirmations because this is not a true one, sorry! Why is the latest version very bad in your opinion? Provide more details for it to sustain your point of view. The latest version of the theme is fully tested with the all of the required plugins and should work as expected. Try to make a new clean install via FTP way and make sure that you have updated the multi-purpose plugin.
Thanks for your understanding!
If the issue only appears when installing wptouch, then it is clear that the plugin is not compatible with the theme.
The only tested and recommended plugins to use with our theme are these ones:
WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin
Anything beyond this list is not tested and I cannot say for sure if it will work or not.
Thanks.
Hello,
Since installing the theme I have a problem with one of my plugins: Nextscript. It allows to post automatically on social networks like Facebook and Twitter. It worked very well before the installation of the theme.
When I publish an article posts are not automatically sent to Facebook and Twitter. However, if I do it by hand, the posts are good.
After analyzing the logs, it seems that it comes from Cron. So I looked a little on the forum and I saw this subject:
https://forum.tagdiv.com/topic/found-cron-bug-in-newspaper-8-1/
What do you recommend ?
To do the manipulation by modifying the file Newspaper/includes/wp_booster/td_js.php ?
Or to change plugin (which one?) ?
Or something else?
I specify that I have the latest version of the theme.
Thank you very much for your answer.
Have a good day,
I was having same problems about a fresh installation. When I was tryng to save the new setting in theme panel, an animation, indicating the work in progress, started but never ended. I’ve checked, as suggested, the server configuration and everything was pretty ok. I was desperate and hangry. Finaly, I uninstalled all the files of the theme and the related plugins, when i reinstalled newly the theme everything goes right.
i have made my site with 8.5 version and customized after default demo installation. Didn’t install any custom fonts. But after caching it showing this error only in google chrome desktop ,another thing is in mobile version tab to top option is not included. didn’t add any custom code, just google analytic and Facebook instant article code are placed in the theme header. please reply this thank you.
i have latest version installed, Paste a video link from Youtube, Vimeo, Dailymotion, Facebook or Twitter it will be embedded, this is what i want but then with my own link not from these platforms but my own uploaded file to wordpress uploads folder not https://www.youtube.com/watch?v= but like https://mysite.com/content.mp4
-
This reply was modified 8 years by
Mert112112.
Hello frontofthebeast,
Please update the theme via FTP way because this is the surest theme method in this case. Please check the documentation here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for the message!
Hello coonetwork,
When you have updated the theme with 8.5.1, do you have updated your td-multi-purpose plugin? Please try to install again your theme version via FTP way and update all of the plugins which come bundled with the theme core files and check the results.
Thanks for the message!
Hi,
The easiest way would be to use Font awesome icons, like this
– https://www.screencast.com/t/GuoueFzXAk
Simply install the Font awesome 4 menus plugin and enter this code in Theme panel->Custom CSS section, the result should be like in the screenshot
ul.sf-js-enabled > li > a > i.td-icon-menu-down:before {
font-family: FontAwesome;
content: '\f067' !important;
}
The list of icon codes can be found here for example, so you could use any icon you want
– http://astronautweb.co/snippet/font-awesome/
Thanks
Hello Mert112112,
Please notice that functionality should work on our theme, whether you are on localhost or live, sorry! Make sure that you are using the latest theme version installed via FTP way because this is the surest method in this case. Also, if your problem is still there, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. provide there the link to this topic so we can quickly identify you.
Thanks for the message!
Hello,
I have done fresh localhost install to test the latest version before I can implement on live server.
If I rename theme name from newspaper to something else and also update style.css with new theme name.
Installed Retro Demo and got error on home page
wp booster error:
td_api_base::mark_used_on_page : a component with the ID: tdm_header_style_3 is not set.
C:\Program Files\VertrigoServ\www\demo\wp-content\themes\inkoholics\includes\wp_booster\td_api.php
wp booster error:
td_api_base::get_key : a component with the ID: tdm_header_style_3 Key: file is not set.
C:\Program Files\VertrigoServ\www\demo\wp-content\themes\inkoholics\includes\wp_booster\td_api.php
While if I revert back to original theme name Newspaper, I dont see any error and demo works perfectly.
Is there anyway you can fix the issue and make theme compatible with any theme name because I dont want my competitors to know which theme I am using.
Hi,
1/2. That is a big grid element, this like any other block/grid elements has multiple filtering options, check them here
– https://forum.tagdiv.com/block-settings-guide/
The filtering will apply to all modules of the grid, so having one setting for the first three modules and a different one for the other two is not possible. One way to have specific posts displayed in the grid at all times, would be to enter post IDs in the post ID filter.
The displayed posts can be controlled by category and also sorted, check the filter tab for each element.
2. If you are referring to this slide
– https://demo.tagdiv.com/newspaper/ios-slider/
It has has the same filtering options as blocks. There is also a big grid slide
– https://demo.tagdiv.com/newspaper/big-grid-slide/
The revolution slider is included in the theme package
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
If you are not satisfied with the theme, or it is not suited for your project, you can always request a refund. We will approve it as soon as possible. Please let us know if you have further questions.
Thank you!
Install the theme zip, not the ‘all files’ zip.
See the install docs from the links here in the forum 🙂
I have just install WPtouch Mobile, but the mobile device goes blank not show anything.
I tried Jetpack Mobile, same result, blank on Mobile device
desktop has no problem.
So I have the newspaper 7, and I just downloaded the 8.5 update and inside is a patch folder. Am I suppose to install the patch folder as a theme? Do I need to do anything with that?
Why isn’t the theme just updating like other themes?
Am I suppose to install the patch into a child theme?
Im like so confused. Im working on a testing server and want to use the child theme, and them push this to my live site. So I am not sure where the info for the patch details are located. If you have a link to the patch details page please share.
Thank you, Tonia