- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hello,
Please use this guide to properly install the mobile plugin: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Dear Team,
We have installed newspaper on http://www.baqqit.com
Ads do show on Desktop but don’t on the mobile version. Few queries
1. Do I need to place separate ads in the mobile theme ads section or the ads placed in the main theme is ok.
2. Caching is purged and all settings saved as per newspaper guidelines. We use Cloudflare as well. Howeber ads stilldon’t show. What else could be a possible issue?
Can we send your team admin access to further check this issue
Hi, I’m so frustrated. Members plugin (https://wordpress.org/plugins/members/) has messed up my subscriber capability setting which allows subscribers to edit posts.
http://www.darenfamily.com/wp-content/uploads/2017/11/capability.jpg
I really want to set it back to the default ( subscriber can only read ).
I tried every method, including deleting the plugin, reinstall wordpress, etc and it’s not working. Could you point me to any php file or database file that I should look into?
Thanks so much!!!
Hi, I have a strange issue with Newspaper theme – when I use WPBakery page builder on blog posts, the layout breaks and the part of the post built with the builder looks like ‘full width’ even with sidebar layouts. It looks like that:
http://geckopress.codingmom.com/list-standalone-mysteries-cait-time-bookstore/
In this case, smart list post layout was used.
This one here – just a row and a text block in it:
http://geckopress.codingmom.com/halloween-gecko-press-whos-afraid-big-bad-wolf/
This one here: just a try to use the two-column layout in the builder, which is a disaster:
http://geckopress.codingmom.com/curiously-good-contests/
On this full-width page I have another issue – when I try to use the 4-column layout in the builder, the page breaks and each block becomes 100% width, so I end up with one long column of images.
Currently, 3 column layout used and it works:
http://geckopress.codingmom.com/play/
I have used WPBakery builder with other themes on many occasions and have never had issues like that – it usually is quite good at fitting things into any page and responsive. So I am at a complete loss.
I tried to deactivate all 3rd party plugins, but it didn’t help, so it’s definitely not a plugin conflict story.
I have the latest versions of WordPress and Newspaper installed.
And finally, I bought the license for Newspaper for my work project in October this year, but can not either register on the forum with the purchase code or add the code to my account – the system says the code is used with some other account.
So I am writing using my personal account that says that support for my item expired. However, I do have a valid for support theme and the purchase code for the site with issues described above.
Any help would be priceless!
Simion,
Bluehost has assisted me and installed the new php. version of wordpress however the issue is still not fixed.
They believe this is a theme issue.
Please look into this.
The website is http://thehappystudios.com/
Thanks.
Hi,
I used SSL on my site recently, since that time I can use tagDiv Composer and Social Counter. I didn’t have any issue before installing SSL. Any idea how to sort the issue like this, please?
An error occurred while installing tagDiv Composer: Download failed. cURL error 60: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed.
My site: https://letsitsimply.com/
Thank you
Zuzana
Hi!
I wanted to install the mobile plugin and followed the guide. But when I looked in the plugin folder there is only two files – td-composer and td-social-counter. The td-mobile-plugin.zip file is missing.
Thanks for the comment.
Web host said the following:
“GZIP is enabled on our servers, but you have to implement it yourself.
Here is a list of WordPress GZIP plugins: https://wordpress.org/plugins/tags/gzip/”
What is tagDiv’s recommendation for the plugin?
And, sure thing it’s an ongoing process learning to run WP sites. It’s just strange that an almost fresh install of a “light and fast” theme with very light articles (50kB image per article), it gives 35/100 on Google PageSpeed Insights. Yes, amount and compatibility of plugins might affect, or web host speed. But I have read similar kinds of comments on the forum. I understand that you at tagDiv might now give the standard answer linking to the speed optimizing guide but I hope you are working on a more user friendly solution for the future.
I bought Newspaper and it’s driving me up a wall. The activation will not work. I enter my Envato code and push activate and the page doesn’t do anything. Nothing loads at all. I go to the manual activation and get My tagdiv activation code and that doesn’t work. Same thing. The page doesn’t load. Every part of the theme panel doesn’t work. You click something and it reloads the page with a hashtag added to the end of the URL. You can’t change any settings at all. I try to install demo content and that reloads the page with a hashtag. Nothing about this theme is functional at all! This is a new wordpress installation, on a new database,with no activated plugins. I can’t imagine this is normal in any way. How does this get fixed?
Hi,
In almost all cases when this happens, it has been caused by caching plugins. These plugins mix or load the wrong stylesheet, which is not supposed to happen.
The recommended caching plugin to be used, also tested and works properly with then theme is the WP Super Cache
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Try as a test to deactivate the cache you are currently using, the issue should be solved. Then try and install the mentioned caching plugin if possible.
Thanks
Hi,
The Black demo has custom design and styling, that would not be possible with theme options. It is specific to the mentioned demo. You could achieve it with custom CSS. Take inspiration from the demo stylesheet and see how it was made
– https://www.screencast.com/t/vapyFaSR4nq
It may not be easy to achieve this without installing the actual demo, but it can be done. For example you can experiment with a code like this, for a black TV category page
– https://www.screencast.com/t/z9kXpFHW3Eu
.category-tv .td-container-wrap {
background-color: #1a1a1a;
}
.category-tv .td_module_11 a,
.category-tv .td_module_6 a,
.category-tv .widget a,
.category-tv .td-footer-instagram-title,
.category-tv .td-page-title,
.category-tv .header-search-wrap .td-icon-search,
.category-tv .sf-menu > li > a {
color:#fff;
}
Add more elements in the code as you identify them, use the browser inspector to do it
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Thanks
I have not installed any new plugins, so I don’t think it’s a conflicting plugin. It just started today after trying a handful of different logo’s, deleting previous ones etc. blog link
Only experimented with different image ratio’s to get the result on the size I want. Did not find another way to set max width.
Current size is 544×98.4, using same size for both logo/retina logo
When the logo does show up it looks like this
Hello,
This is not a bug. It is a caching problem. Please disable your cache plugin or hosting side cache and only use wp super cache and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
For CDN we only recommend cloudflare and these settings:
https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hello,
This is not a bug. It is a caching problem. Please disable your cache plugin or hosting side cache and only use wp super cache and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
For CDN we only recommend cloudflare and these settings:
https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hi,
That should not be difficult. Simply remove the demo logo, and upload you own
– https://www.screencast.com/t/UFWeLg9dWx
– https://forum.tagdiv.com/logo-favicon/
If you already did this and the old logo is still displayed, maybe you have caching installed. Try clearing all caches and check the results.
Also check after uploading your logo and saving the theme panel, if the change saved properly, meaning the new logo appears as the current uploaded logo.
Thanks
Also check your host and htaccess for any blocked files. You can see them in your browser console when installing the demo. Ask your host for blocked theme files. Usually admin-ajax.php is being blocked due to many requests to it.
Thank you!
Hello,
Thank you for pointing this out. We will make the proper adjustments as soon as possible. Please also check with your host for any hosting side cache and have that disabled. If you use a cdn server please use these settings only: https://forum.tagdiv.com/cloudflare-cdn/
The settings in the wp super cache plugin have not changed much. The guide is still relevant: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello,
Please ignore the patch if this is the first install. The patch is meant for people who make customization in the theme files and when updating, do not want to replace all the theme files, but rather just the ones that are changed in between versions.
Thank you!
Hi,
That is unusual, all the demos can be installed except that one. Please check the theme system status and see if everything is set properly
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to make any required changes if needed. After this deactivate all plugins except theme plugins, to rule out a plugin conflict.
Then try and install the demo again. If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login information. We will take a look.
Also paste a link to this topic in your email.
Thanks
Hello,
1. In order to have the theme look like the demo, you will need a page builder. IF you do not have a page builder the content blocks will not work. The issues you are facing when using the page builder are probably because of the modifications or a simple plugin conflict.
2. The theme can only be used on a singele end product as the standard license specifies: https://themeforest.net/licenses/terms/regular
3. Sorry but we cannot provide any installation or customization services.
Thank you!
Hello,
Sorry but the theme does not have such option because you can choose another demo or want to uninstall it at another time. You can switch demos at will. It is not a one time process like the theme activation.
Thank you!
Hello,
I have recently purchased the newspaper theme 8 for my wedding photography website and the logo won’t change. I have tried many different way including:
– Used different web browsers
– Re-installed theme.
– Deactivate and active plugins again.
Nothing has worked so far.
On the other hands, my other website also using Newspaper 8 theme is working just fine. The logo can be changed smoothly with that website.
Could you please provide some feedback on how to fix this?
Regards,
Rai
Dear Team,
I have installed mobile theme on my site http://www.baqqit.com. But now after few hours; my mobile theme converts my desktop theme to mobile as well…how do i fix this?
I found that this happens after installing plugin
Can you help me why this reflect to this theme?
Just went live with http://www.whiskyspot.com and it’s not working as it did when we developed it.
> Icon font in menu missing? How do I “install” it…
> Links to articles crashing, landing on 404-page. Why doesn’t it work properly?
