- TutorialsSystem status parameters guide
Newspaper V 8.6
WordPress V 5.6
Hi,
For some reason, we are not able to access TD Composer anymore. When trying to edit pages with it, the Composer just keeps loading. No error message is displayed.
We have tried to solve this in several ways:
- cleared cache, cookies, browsing history, etc.
- deactivated plugins (except the tagDiv, of course)
- reinstalled TD Composer
- restored backup from a couple of months ago
- followed instructions from forum.tagdiv.com, namely solution no. 2 (Host limitations):
<IfModule mod_headers.c>
Header always append X-Frame-Options SAMEORIGIN
</IfModule> - also checked the memory limits from point no. 4 (Memory allocation problems) – everything seems to be as it should
etc.
Unfortunately, none of the above resolved the issue.
Hope you can help us with this problem. Thanks in advance!
Hello,
Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC, clear all the caches and check the results.
Hope this helps you!
Thank you!
Dear support team,
we have gone thru all the recommended steps and are still facing the same issues.
When we deactivated all the plugins, the problem is still there.
Likewise, when we deactivated the Child theme, the problem is still present.
Only once we changed the theme from Newspaper to Twenty Twenty-One , all issues disappeared.
With Newspaper theme, the page is still loading very slow, it seems to load all the content but in the background is still processing, trying to connect, so the menu doesn’t load for several minutes or not at all.
Also, when we go to the theme panel in backend, we see the following error:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4193088 bytes) in /home/zelene/public_html/zeleneprice.info/wp-includes/wp-db.php on line 2056
Postoji kritična greška na vašem veb mestu. Molimo vas da proverite sanduče svoje upravljačke e-pošte za uputstva.
Saznajte više o otklanjanju grešaka Vordpresu.
Warning: error_log() has been disabled for security reasons in /home/zelene/public_html/zeleneprice.info/wp-includes/wp-db.php on line 1489
Warning: error_log() has been disabled for security reasons in /home/zelene/public_html/zeleneprice.info/wp-includes/wp-db.php on line 1489
We are sending you the System Status Tab screenshot below.
We hope you can help us solve this issue.
I try everything to change memory limit and changed it on php but nothing changes on theme system status
hi, I increased php memory limit to 128M but system status still shows it as 40 MB/request, can you help me please?
Hi!
Whenever I try to use the TD Cloud Library (inside the TD Composer, or simply trying to import a new Cloud Template) I face an error message that says: Invalid reply from server endpoint.
It’s not a problem of memory (as I have 1GB alocated in my VPS to this theme), neither of SSL (my whole site is in https).
What may be causing this?
Hello!
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Also make sure that you are using https not http on your links, you can do this using a plugin like this one -> https://wordpress.org/plugins/really-simple-ssl/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi Vlad,
Thank you for the input. We have adjusted the max memory limit to 512MB and will be waiting for a new traffic spike to see how the server will behave.
Is 200MB an arbitrary value or the actual memory usage for the theme?
Regards,
RL.
Hello !
Please try upgrading your max memory. Usually max memory is used by the plugins too and if for example the theme is using 200mb and you have 10 more plugins that each uses 10mb you will exceed that memory limit. Try 512 or 1028mb and let us know the result !
Thank you !
I’m having a sudden issue with TD Composer in that it will no longer save – just an infinite swirling circle. There were no site changes made prior to this issue beginning, and I’m at a loss as to how to fix it. I’ve increased memory allocation, disabled plugins to test for conflicts, upgraded TD Composer, all to no avail.
Anyone have any ideas?
Hello,
Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit => https://www.screencast.com/t/88pK5QXpC, clear all the caches and check the results.
Hope this helps you!
Thank you!
Hi tagdiv team,
We have been receiving 508 server error – resources limit reached on a regular basis. The Apache server the website is hosted on has 2GB of RAM, the memory limit is set to 128M, max memory limit is set to 256M, max execution time is 1500, max input vars 2000, PHP version is version 7.4, MySQL version 5.6.43, and everything but the caching plugin (which is yellow because we are using W3TC because wp super cache was breaking our home page) is green in the Newspaper system status page.
Despite all of the above and after collaborating with the hosting company, we are still getting server 508 errors, and by that I mean at least once every 3 or 4 days. Other times this can happen as often as twice or thrice in a day. Usually this happens when there is an editor (logged in user) creating new content (posts) and the number of concurrent visitors is over 100 on average.
We have followed your guide as found here ( https://forum.tagdiv.com/requirements-for-newspaper/ ) and are already considering upgrading to a better hosting plan, but are interested in ruling out possible mis-configurations with the theme itself. We are also considering using the heartbeat control plugin ( https://wordpress.org/plugins/heartbeat-control/ ) and would like to hear your input on this; do you believe it could make things any better with regards to the server load caused by the logged in editors?
We have seen in other but similar forum posts you are occasionally offering wp-admin-level and server-back-end-level support by being contacted at the contact@tagdiv.com email of yours, with a reference to the thread and login credentials. We are wondering whether this might be an option in our case also, as we have been puzzled for a long time with the repeating issue we are experiencing.
Otherwise, please share any other insight we might be overlooking. Like some theme setting which may be overloading the server and which is not absolutely necessary for the theme to run.
Please get back to us as soon as possible. We are eagerly looking forward to hearing from you.
Thank you.
Hi
I have increased the PHP Memory limit, still facing the same error
Can anyone help me to resolve the issue?
Thanks in advance!
Here is the link to the screenshot – https://drive.google.com/file/d/1LH8gnvTBmOzZIggfnSS5pOMQ9Eg47lt3/view?
Hello,
I tried to update my theme to the latest version but when installing plugins TD composer install failed. I tried to do that manually i get this message while uploading .zip file: “The link you followed has expired.”
In checking system status, i found that some PHP values need to be increased. My host support team did that but i still get a ‘PHP Memory Limit need to be increased to 128 mb) even if it is already done.
I’ve deactivated plugins excepts tagdiv plugins, deleted the cache using a cache plugin but nothing has changing.
Your help will be appreciated
Regards
Hello!
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http, you can do this using a plugin like this one -> https://wordpress.org/plugins/really-simple-ssl/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
I meant remove mode-less.js and text.js errors following your advice, seeking for a plugin conflict and enable and disable td plugins and rising memory.
Theme is up to date because it was a migration (coming from IonMag) and it was tested in a vagrant machine without any of these new problems.
Child theme package was extracted from last update.
I must to recheck everything if nginx pagespeed module could be messing in these issues. I’ll update here as soon as have some time to test it.
Thank you Calin and have a nice weekend.
Hi,
The problem can be from the wp memory https://i.imgur.com/DzB3NEx.png this is to low, please set it like here -> https://forum.tagdiv.com/requirements-for-newspaper/ after that check to see if you still get new errors in error log about this.
Let me know the results.
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use a SSL to have HTTPS.
Also if the theme is not activated you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let us know about your results!
Thank you!
Thanks. Had to increase the memory but now there is anotehr problem there. I had posted it elsewhere before you replied. Its here
https://forum.tagdiv.com/topic/tagdiv-composer-plugin-exceeding-memory-limit/
Hello !
This seems to be a memory limit issue. Please upgrade your memory limit to at least 256mb: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Please see a comment from hostgator regarding a memory issue on our website
Thank you for contacting HostGator.
It is my understanding that you are experiencing issues when updating to php 7.3 on constructionreviewonline.com. I apologize for any inconvenience.
Upon review the website was exceeding the memory_limit for php 7.3 which was set to 512M. I have set the site to use php 7.3 and increased this memory limit to 1028M and the site is loading however having 1GB of RAM dedicated for a single process is not ideal and could potentially lead to resource issues on the server. This memory limit is being exceeded due to the tagDiv Composer plugin on the site, as such it would be strongly recommended to either disable this plugin or reach out to the plugins developer to determine why this plugin is using such a large amount of memory then reduce the memory_limit back to a more normal level from the MultiPHP INI Editor in WHM.
hi
Happy New Year
i am using following parameters
System: Linux
PHP Version: 7.4.9
Memory Limit: 512M
Max Execution Time: 300
Upload Max Filesize: 512M
max_input_vars 6000
the problems hich i am facing are as follow
1)the theme is not working properly i am not able to save any changes made in theme
2)when i am trying to uninstall the prebuilt demo version it is not uninstalling
3)in system status of theame the memory limit, it is asking to increase the memory from 40 mb and vars from 1000 to 2000 but the same had already been done
please help me to find a solution
thanks in advance
parameter used
System: Linux
PHP Version: 7.4.9
Memory Limit: 256M
Max Execution Time: 120
Upload Max Filesize: 256M
Blog Post Counter: 0
All Pages Counter: 3
Published Pages Counter: 2
changed to
System: Linux
PHP Version: 7.4.9
Memory Limit: 512M
Max Execution Time: 300
Upload Max Filesize: 512M
Blog Post Counter: 0
All Pages Counter: 3
Published Pages Counter: 2
vars 5000
-
This reply was modified 5 years by
deepak soni.
hi
1]i have upgraded my memory limit to 256M and vars to 4000 but in themes system status its still showing memory limit as 40mb and vars at 1000
2]when ever i am trying to save any option it not saving anything
please give me a solution