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Hi,
After I see your video, I tried aging with the mobile menu and is look that there still is a problem, for me is saving the menu only sometimes, but not always, but as seen in your video is not saving at all, it will be very helpfully for use if you can let to inspect this situation, in this way our developers will see from where is the problem and will make a fix for it. For this will be better if you can create a staging or sub-domain and set there your website, if this is not possible we can take a look to the live website too, but only after you make a full backup to your website and database.
For the problem with mobile icons, please make sure that those are set as inline -> http://prntscr.com/v816yn or http://prntscr.com/v817pa this should fix the problem -> https://i.imgur.com/fymsQqk.png -> https://i.imgur.com/pfZrVXO.png
Please send us an email at contact@tagdiv.com and provide admin login and cPanel. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
The problem from mobile was solved by setting the css per each device -> https://i.imgur.com/2oI3zGH.png
Please check the menu and let me know if this is alright!
Thank you!
Hi Vlad S.
I sent these things to you to contact@tagdiv.com. I have very serious problems. Please I want errors on our site to be resolved.
After Update Theme Problem ongoing developments are as follows.
1 – Home / Front Page When I edit with Td Composer, it gives an error.
2- Sitemap index cannot be accessed and gives an Error.
teknobilimadami.com/sitemap_index.xml
Look at the see ; https://prnt.sc/v7lrtf
3- At the top of the site and on the WordPress panel, the following error is written:
Notice: Undefined index: expires_in_ts in /home/teknobi6/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_instagram_access_tk.php on line 37
has an error.
4- When entered from Mobile Phone and Desktop, the Fonts of the Theme appear to be Scrolled on the Phone.
Likewise Previous view was like this: https://prnt.sc/v731c4
Now it happened like this: https://prnt.sc/v7327n
It looks like this on the Mobile Phone. Footer Sub-Menus are shifted to the right and are not visible at all. See: https://prnt.sc/v733a9
5- The Sitemap page of our site gives an error.
Currently, Google Search console will not be able to index our posts. I have to take a break from the work of your editors. Because I am waiting for the answer and solution from you. I did what you said and updated the Theme. I am very sad. But it got worse. 🙁
Problems I Spotted – These are the errors.
I request that the necessary be done. You made 1 single mail return today. How many hours have I waited for an answer from you at the computer for hours. 🙁
I have to suspend our jobs.
Please solve my mistakes. I am waiting for you to send mail
I’m using Newsmag4 and it has been translated through Google Translator.
1. I want to set the PC header ad to 970 x 250, but when I set it like this, the advertisement was cut off, so I set 970 x 90. The ad is too small.
Header Style 1~10 are all the same.
I am wondering how to set Header AD height high.
I want to set 970 x 250 or higher.
2. Header at the top of the mobile screen? Menu? Top bar? I want to hide it.
Mobile has a small screen space, so I want to hide the top menu.
And I want to hide it because H1 (title) is displayed right under the TOP menu, but it looks messy.
3. I want to display AdSense in a black box like Article bottom ad on PC header ad.
This is very neat and can make your ad stand out.
4. Only on the right side of the PC screen
I would like to display recommended posts in a floating menu in a square shape.
It looks like it was in the first place, but it seems to have disappeared because of touching the menu a lot, but no matter how much I look for, I can’t find it.
You are using Newsmag really well. Have a nice day today.
Hello, I want to use normal search in mobile menu to save resources. My idea is to put the search box as you can see in the attached image (just imagine the search box is the orange box). https://ibb.co/LrN3SMd
How to do it? I don’t find the way to “open” the menu selecting the element in composer to add the search box there. Maybe there is no way to do it but last week I saw a website using newspaper with search box where I want.
Many thanks.
Hi there,
We use the Newspaper Theme for https://amenitiesmagazine.com/
Under Flysafe there are 3 submenus showing correctly on desktop but these do not show on mobile.
I haven’t yet added a mobile theme or AMP so I don’t think this is the cause.
Any other ideas please?
Chris
Hi Calin,
Thank you, yes 5 columns work on desk top but nothing even shows on mobile?… just two columns on mobile would be fine please
Also if you take a look at my menu… I have a MOBILE SERVICES drop down.. this isn’t showing either?
Kind Regards
Mark
Also, the menu on the mobile used to be available as three lines in the upper left corner and the submenu’s were visible. Now the menu is visible as a scrolling menu at the top and no submenu’s are available. Is there a way to change that?
When you view the AMP version of the site fortworthbusiness.com you use to be able to click the mobile menu icon and get the menu, but now you don’t, it looks like it tries to load and if you inspect the code it looks like it is there but you can not click nor does it display? I don’t know if related, but I experimented with the new Mobile Templates from cloud template and decided not to test further and deleted the page, I checked my Mobile settings in the Theme Panel, I tried Mobile+AMP and just AMP, checked the correct menu was selected and changed the menu to test others same result, if you are not logged in the menu doesn’t display. I don’t know if it is leftover from the Mobile Template I tried to import or something else, I am trying to test plugins compatibility, but when I only activate Newspaper theme and its plugins, I am still logged in, and I can use user switching but still logged in, and when you are logged in, the menu appears, it is very weird. It had been working before. Any suggestions? I am limited minus actually disabling all the plugins, which I can’t do on the live site. NOTE: if you just do screen resize and look at the page, which I believe is just the Mobile version, menu works fine, so strictly an AMP issue. Maybe I can disable and remove the AMP mobile plugin and reinstall, but not sure what settings will be lost. Posting in part if others have the same issue and if it was in fact related to testing out the new Cloud Mobile Template.
Hello,
I’m using the “Header Template 62 – Gadgets PRO” and on the mobile device not showing the logo.
Thank you!
Hi,
All these can be done using tagDiv Composer and selecting the mobile view port -> https://i.imgur.com/qB8GWxg.png
1. Select the element and check the style tab, this will apply per port view -> https://i.imgur.com/0GuphcQ.png
2. For footer menu you can do the same, select it and this time set the text size in general tab -> https://i.imgur.com/b9xF9If.png
3. Us the rights click -> https://i.imgur.com/wZt8vlz.png
Hope this will help you!
Thank you!
Hello, I’am using AMP not the mobile plugin. But when I scroll the menu appears. But at the first look you don’t see the logo in the menu.
Dear Vlad,
Thanks for helping out. I have already deactivated the mobile theme for this page.
The issue is that the menu is now different to all my other pages. As you can see in the screenshot you sent (https://www.screencast.com/t/Rjqpn6AtGAG6) every category under each primary section (i.e. Politics & News) has been duplicated. Furthermore, if you look at the original menu (https://www.screencast.com/t/G8XddqUyuZ) The colour is now different (it’s no longer yellow).
Lastly, the footer that you can see in your screenshot (https://www.screencast.com/t/vtPA79y8y2l) is different to the one we have on every other page (https://www.screencast.com/t/EtQg1okYLeZD).
I want to deactivate the mobile theme on each gallery page but keep the same footer and menu system as the rest of our mobile theme ready pages. Does that make sense?
Thanks for all your help.
All the best,
Greg
Hello !
1. You can choose to deactivate the mobile theme on pages: https://www.screencast.com/t/Cs47bzb5
As you can see here this is how we see the mobile menu and the mobile theme: https://www.screencast.com/t/Rjqpn6AtGAG6 ; https://www.screencast.com/t/FEckR81WBa0 ; https://www.screencast.com/t/vtPA79y8y2l
Let me know what should be wrong.
Thank you !
Hello
I currently use the Newspaper theme
I have installed the Polylang plugin
When using with a computer, it is very good to switch to another language.
But when using a mobile phone, when the language is switched, the menu part cannot change the language.
Please help me.
Hey Vlad,
Thanks for sorting out that out. I will make sure to test all of this within the coming days.
I’m still having issues in regards to our mobile version.
1) I want to keep our home page and newspaper categories using the AMP/Mobile Version of the site.
2) While having our gallery pages use the scaled down version of the desktop so that the gallery can be viewed (as NextGen Galleries cannot be viewed using AMP/Mobile Version).
3) This does work (as I’ve outlined in my last message) but when viewing the gallery (click link above) it changes the mobile menu and footer. This new menu appears to have glitched as categories are being duplicated.
If there is a way to resolve this I would be extreamly grateful as we have been trying to solve this issue for a while and have been struggling to find a way forward.
All the best,
Greg
Thanks Calin,
Your an absolute hero! The gallery is now working and this has fixed the issues above.
However, this has led to a few other problems…
Every page now works perfectly, although the gallery page that I have altered now has a different footer and the menu is coloured differently. The menu also seems to be glitched and repeats certain page options.I’ve tried going through the theme panel but as far as I can see, everything seems to be in order.
If you go to this address you can see what I am talking about and compare it to the other pages which are working optimally:
https://mouthingoffmagazine.com/irene-shoshanne-carlucci/
Lastly, I’ve recently got some messages from my team members (who are using Chrome & Firefox (Developer Addition)) that are seeing the mobile version of the site rather than our desktop version while on their desktops. I’m using firefox (standard version) and see the site completly fine. Do you know why this is occuring or how to fix this issue?
Once again, thank you for all your help! This has honestly been the best support service I’ve ever recieved!
All the best,
Greg
Hi,
Is possible to be some problems with the new element for mobile menu, we got few more reports about this problem. We’ll make some more investigations about this problem to see from where can be this problem and provide a fix for it.
We’ll try to discover from where can appear this problem and fix it.
Thank you!
Dear Tag Div Team,
My website (https://mouthingoffmagazine.com/) shows our logo & menu perfectly on every page, with the exception of the home page.
While each page usually displays the standard drop-down menu, the home page simply displays each page individually.
Furthermore, every page, with the exception of the home page, displays our logo clearly and in high-definition. When going to the home page, however, it appears very fuzzy.
Lastly, (this is a seperate issue) after purchasing NextGen Gallery it does not work with AMP. I’ve contacted the NextGen Gallery Team, however, they have been unable to fix this issue and have stated that they do not have a solution to get the gallery working alongside the AMP on our site. Is there a way to make our gallery pages non-AMP while allowing all newspaper pages AMP?
Thank you for all your help and support.
Greg
Two things at first.
The mobile theme does not work, and I would like to know how to activate it.
the amp plugin when activated destroyed what was already bad.
second:
the top menu icons for social networks do not work.
Hey tagDiv team, how are you guys doing? hope everything is okay!
One question that I have regarding the new “Mobile Page” function, I’ve clicked by mistake on the option “Mobile Page” beside the “Edit with TagDiv Composer” button, on the top of my screen when editing my home page, now every time I log in into my home page it has a different format (Not configured in the same way it was before) and even after I delete the “Home Page – Mobile” from the Pages Menu on WordPress, it doesn’t go back as it was before…
If you guys wanna check the difference, just go to my website (https://ciclick.com.br), go to any other page (For example any post page), check how the page is build (Header and Footer especially), then go back to my home page and check the difference.
So with that in mind, do you guys know if there’s a way for me to rollback this process and make my Home Page behave the same way as the others (In a responsive way)…
Thanks and hope you guys have a nice day!
Hello,
I still have some mobile issus:
1.
For the footer I have created a page template but it does not display on mobiles.
Instead there is just the logo and a menu item with no link (About us). I cannot find this content anywhere (not in the settings, not on a cloud template, nor in the page itself or in the code).
2.
Pages are not displayed on mobile (only posts) When I click on a menu item of a page, this page is empty.
Would you know why this happens?
Thanks in advance
Hi,
I just checked this on my install and for me the header menu remains on header -> https://i.imgur.com/4sLp4y1.jpg and the one selected on mobile is only for mobile -> https://i.imgur.com/U7SdrJb.png -> https://i.imgur.com/EVAQpus.png -> https://i.imgur.com/2uxSbha.png make use that you made the settings as in my screenshots.
if there is still a problem, please provide me a link where I can inspect the menu and some screenshots with the settings.
Thank you!
Hello,
I’am using online AMP.
Links of the screenshots:
https://ibb.co/XfHsWfF
https://ibb.co/pX5dYfc
I don’t understand, the menu isn’t working. How can i change that?
