- NewsmagTheme colors introduction
- NewsmagSmart list ads
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagLogo & Favicon
- NewsmagHeader ads
- NewsmagSmart sidebar
- NewsmagSharing buttons
- NewsmagCategory tag on modules/blocks
- NewsmagBackground introduction
I have been banging my head against the wall trying to solve this issue, but can’t find a way so I am hoping that someone may be able to help.
There is a major problem with the way the theme displays in Facebook mobile browser, which effects any visitors from Facebook post/shares on a mobile device as they load in their own browser by default (and apparently you can’t do anything about that).
The logo, header and menu are not loading properly at all. e.g. if you have a white background header on desktop and your logo/text is black and you want to reverse this on mobile (black background and white logo/text) for some reason it picks up the logo (white) but then seems to load the background as if the browser was desktop (white) making it completely invisible. Plus it seems to be loading the responsive theme rather than the mobile theme (but even that theme doesn’t work right).
I figure it is something to do with the way the theme detects the browser so not a massive deal.
I know this has been bought up several times in the past (even months ago) on this forum and the response has always been that the theme hasn’t been tested with the Facebook mobile browser, but it seems illogical to me that, because of the way the web has moved so much towards mobile and the fact that a huge amount of traffic to most websites is from social sharing that this is not a massive priority.
I mean it should be a deal breaker for almost anyone considering installing this theme if they care at all about how their visitors view their site, so could hit the company’s bottom line in a big way if it isn’t addressed asap.
Does anyone know of a workaround?
Hi,
Yes, I have tried with the mobile theme. If I did not check the open graph in seo yoast it behaved exactly as you described. But once I enabled the facebook OG image, it worked as expected. I tested on mobile phones with the mobile theme active.
Try to disable all plugins except visual composer and seo yoast, clear cache and reset cdn files. Then test again. maybe there is a plugin conflict somewhere affecting the og image.
If you still have trouble with this please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic.
Thank you!
Hi Bogdan
have you try with mobile theme sharing from smartphone?
I tried to do everything that you said, but not resolved:
in my site the problem is still there.
All Open Graph meta data are enabled as always http://screencast.com/t/P5vdTumeJ
With 7.5 everything was fine, with 7.6 with mobile theme is the problem, not from desktop.
It seems to work, but if you check on your facebook profile where you shared the link, appears only the url of the site without photos… and not url of articles that you shared, simple url of site..
Thanks!
Hi,
Wp super cache has an issue in the current version. Please use this topic to fix it until the plugin is updated:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/#post-133756
Thank you!
Hi Catalin,
It seems I was unable to explain the issue correctly. I will retry: there are different sizes for the two types of logos in the Official documentation and the Newspaper theme panel (Theme panel -> Header -> Logo for Mobile).
On one hand you are telling to use 32 x 42px for the mobile logo and 264 x 84px for the retina logo (Official documentation) but on the other hand the theme panel is suggesting to use different dimensions:
- LOGO MOBILE – Note: For best results logo mobile size: 140 x 48px
- RETINA LOGO MOBILE – Note: For best results logo mobile size: 280 x 96px
Hope I was clear enough this time 🙂
Hi,
I am recently purchased Arena product store plugin and installed all are ok, but I am faced two problems.
1. Creating post via this plugin and checked, compatible in newsmag theme, but not added to main post rss feed (showing 404 error).
Check this below link.
Main Post rss feed link: http://www.mobitabspecs.com/itel-wish-it1508-mobile-full-specifications-and-price/feed/ – its ok
arena product store Plugin via post feed link: http://www.mobitabspecs.com/gionee-steel-2-full-specifications-reviews-ratings/feed
2. Comment section and related post (main post) not showing product post.
Please help for rectify this problem.
Thanks in Advance
Regards,
Antony.
mobitabspecs.com
Hi Bogdan,
Yes, everything indicated was done. it’s always worked out well.
With desktop is ok, it seems that the problem has come with version 7.6 only in theme mobile.
To understand what i mean try to share any of our artcles via smartphone.
It seems to be ok, but When you share, then control in your account: there is only the site link. Not articles Photo with description like normal is always happen.
Thanks
Hello,
It could be this issue that is affecting your site as well:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/#post-133756
Thank you!
Hello,
The mobile theme will be translated along with the main theme. Simply load a translation from the main theme panel and it will affect the mobile theme as well. You will have top clear all caching though and purge cdn files if you use it.
Thank you!
Hello,
Unfortunately the widgetized sidebar will not work on mobile as mobile phones do not have enough space for a sidebar. You will not be able to show a sidebar on mobile except if you do not use the mobile theme plugin. On the standard responsive version the sidebar will fall under the main content, but there is no way of havin it besides the content on mobiles. There is no enough space.
Thank you!
Hello labbetuzz,
1)I have checked your website and I did not saw the siblings category on your website, like this -> http://screencast.com/t/jqJXcY2QSGN However, the code for hiding the category siblings can be found below ->
.td-category-siblings{
display:none;
}
2)Probably, you page like “About US” is created with Visual Composer and the Mobile Theme does not recognize the shortcode generated by this plugin, sorry! If you want to insert some text on pages which be displayed on mobile theme, you should insert here -> http://screencast.com/t/EiwkaGowm
Hope this helps!
Thanks for the message!
Hello cleciomayrink,
Please keep in mind that in the desktop version you can use the Unique Articles and offset feature but in mobile version all of these settings are unavailable and that’s why this plugin has been designed to display only the Featured Category posts because are unlikely to recur posts in this category with the most recent posts. So, if you want to change this mobile template, you should edit the theme core file, like this -> http://screencast.com/t/HzRiOhy7T
Hope this helps!
Thanks for the message!
Hello vdaatland,
If you want to disable the mobile menu icon, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.
#td-top-mobile-toggle{
display:none;
}
The result is here -> http://screencast.com/t/lGlraUiE
Thanks for the message!
Hi there,
Is it possible that you can make your mobile theme AMP friendly?? It would be great if you can do that in your next update. I have tried many AMP plugins including Automattic’s AMP plugin, none of them have worked.
More details about AMP: https://www.ampproject.org/
Thanks
Site is loading very slow because of a missing PNG image which is already removed from media. Can you please help me where in the theme I can change this OLD PNG file and give reference to new one.
class="td-main-menu-logo td-logo-in-header">
<a
class="td-mobile-logo td-sticky-header" href="https://www.anoopcnair.com/">
<img
src="https://www.anoopcnair.com/wp-content/uploads/2016/12/Anoop-C-Nair-White-Logo-Footer.png" alt="Anoop C Nair - A blog about infra structure management" title="Anoop C Nair - A blog about infra structure management"/>
<a
class="td-header-logo td-sticky-header" href="https://www.anoopcnair.com/">
Hello
I use tagDiv Mobile Theme plugin
Sometimes when I try to open the site from my mobile, it loads the desktop version, and after 2-3 times refresh page, loads the correct theme (mobile)
Do you have any idea what could be wrong?
website: http://www.ypaithros.gr
Hy,
how can I translate the Mobile Theme? I can’t find it.
Sorry my English is not so good.
best regards
Hi.
I have the following issues with the mobile theme.
1. Sibling categories. No matter what kind of category template I try to change the siblings are still viewable. How can I remove them? Printscreen: http://www.bnytt.no/wp-content/uploads/2017/01/categ17.jpg
2. In the mobile theme my pages (not posts) do not show the content at all.. The pages are like “About”, “Contact”, “Disclaimer” etc. Printscreen: http://www.bnytt.no/wp-content/uploads/2017/01/abou17.jpg
Printscreens are taken by a iPhone 6s+.
and mobile theme
i want to show full title length on desktop and mobile theme
how to do it ?
Hi!
We’ve activated ubermenu, but as another topic here describes it does not work as it should on mobile (works fine on desktop).
On mobile both the theme-menu and ubermenu are showing.
I’m just wondering if there’s an easy way to deactivate the themes mobile menu?
Regards,
Vidar
Hello,
I’ve noticed there are some discrepancy on the dimensions of the mobile logo:
-
<li style=”text-align: left;”>Official documentation:
- Newspaper – Theme panel -> Header -> Logo for Mobile:
- LOGO MOBILE – Note: For best results logo mobile size: 140 x 48px
- RETINA LOGO MOBILE – Note: For best results logo mobile size: 280 x 96px
-
<li style=”text-align: left;”>Logo Mobile: 132 x 42px
<li style=”text-align: left;”>Retina Logo Mobile: 264 x 84px
Which one is correct?
Thanks
Hi,
The mobile theme is an optional plugin and it can be reinstalled.
Maybe it was an older version of the plugin and this caused the error.
The install procedure is described in the documentation, just scroll down until you find the Install chapter – https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hi,
i have a strange problem.
sharing articles on facebook with buttons within articles not working with mobile theme
once you press the facebook button in the article, it is only shared the site link…
not the photo and description as it has done…
Thanks
Trying to achieve good Google PageSpeed Insights score:
https://developers.google.com/speed/pagespeed/insights/
Using tagDiv Speed Booster and Above The Fold Optimization plugin:
https://wordpress.org/plugins/above-the-fold-optimization/
Cannot do better than 67 for mobile and 86 for desktop.
Some inline scripts are preventing deferred loading of jquery.js and tagdiv_theme.min.js.
TypeError: html_jquery_obj is undefined
in
var html_jquery_obj = jQuery(‘html’);
TypeError: td_more_articles_box is undefined
in
td_more_articles_box.init()
Please advise.
