- NewsmagSmart list ads
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagLogo & Favicon
- NewsmagHeader ads
- NewsmagSmart sidebar
- NewsmagSharing buttons
- NewsmagCategory tag on modules/blocks
- NewsmagBackground introduction
- NewsmagTheme colors introduction
Hi,
For our “Pages” only, not posts, whenever the AMP/Mobile theme loads,the content is not shown, I checked HTML, there is no content in td-page-content in AMP.
Any clue why this could be?
Thanks.
I ask how can I modify the Mobile Menu?
Is there the possibility of creating a specific menu for those who access via mobile phone?
In particular, I point out that currently, when I access the site by phone, the “Register” item appears. When I click on this item, the Login Form opens. Therefore I have to change this option.
Thank you in advance.
Best regards
Via this url: https://www.google.it/amp/s/smanettoni.net/%3famp
from mobile browser the homepage is not displayed correctly and with the selected template.
Hello!
If you deleted the mobile pages and also the posts are not displaying in the responsive version, then please make sure that you clear your cache.
If the problem persists, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you!
My website is thenextvpn.com
When I am logged in the search button works fine. But when I’m logged out, the search button is not working. This problem is arising only on the desktop and not on the mobile site.
Hi Vlad,
Thanks for your response.
Yesterday night, we were going through available google articles and found some suggestion.
It seems there is an issue. We have deactivated and deleted below two plugins and now mobile visitors are not directing to AMP.
1.tagDiv Mobile Theme
2.Official AMP for WP
Everything is working fine now. Just a one question, can you guy’s check on above two plugins (in next theme updates) as there seems code issue as these two plugging causing issues.
Hi,
i want the logo in header in the homepage redirect to the homepage.
I setup corretly the link for the redirect, in mobile works, but in desktop version don’t work.
Can you help me?
Hello,
I believe the tagDiv website or blog website is using Newspaper theme, and with that, I like to make a template via tagDiv composer that is the similar result in Desktop view and mobile theme (mobile and AMP version) to the following:
1:) blog homepage template layout (desktop view – from header to footer): https://tagdiv.com/category/blog/
2.) blog homepage template layout (mobile view – from header to footer): https://prnt.sc/wn8ika
3.) blog homepage template layout (AMP view – from header to footer): https://prnt.sc/wn8jk0
Actually I’ve tried making a template via Theme panel setting and tagDiv composer but can’t able to make it the same as yours… See the screenshot below, and how to implement those questions labeled in RED.
Thanks
Hello,
I have 2 quick questions and solutions in the mobile AMP version template.
1.) How to hide this category list as shown here https://prnt.sc/wn6xcm ?
2.) Why the uploaded logo bloated away, I am upload a dimension of 189×44 but it now becomes 600×400. Can we customize the CSS of this image logo to make it the same size as the uploaded logo dimension? If so what is the exact CSS styling…
Logo size uploaded (189×44): https://prnt.sc/wn6xz0
Bloated size to 600×400: https://prnt.sc/wn6yxo
Thanks
I use the AMP and on mobile I see the NEWSPAPER instead of logo.
How can I avoid this?
I followed your suggestions. I also realized that I had not Enabled the newspaper mobile plugin (it was off) then cleared local cache – just cleared cloudflare cache – and it works.
Can you please confirm on your end the images are now showing?
Thank you Vlad
Here is the answer that the support team sent me via e-mail:
“Also the problem with the empty post is because the mobile pages were not removed from the posts, and were only deleted, therefore it was display and empty content. Please check your website now and let me know if there are still some mobile links that do not work, for those you need to assign a mobile page then remove it (set on no mobile page) and only after that delete the mobile page.”
It seems a rather complicated and troublesome process to do (janky is the right word), but it works.
Hello !
If you are using the mobile theme plugin you are able to create another menu specially for the mobile viewport as you can see here: https://www.screencast.com/t/FmU7mtjhI
Thank you !
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi Team,
We need an urgent support on this.
Everything was working before theme update, as we done updates on 12th Jan 2021, as This issue is happening after recent theme update and along with all plugins are up-to date. Mobile responsive theme is not working, from mobile it redirecting visitors to AMP? Even we have disabled the option Redirect mobile visitors to AMP
Kindly help us to solve this issue. Let us know so we can connect over zoom call quickly. To resolve this issue we have tried below steps, but issue still exist:
1. Cleared the cache after updating theme and WordPress.
2. We have deactivated TAGDIV composer and re-installed again.
3. We have deactivated AMP and tagDiv Mobile Theme and re-installed again.
4. We have cleared the cache, but still issue again.
Mobile responsive theme is not working, from mobile it redirecting visitors to AMP? Even we have disabled the option Redirect mobile visitors to AMP .. in transitional mode.
We have configured Mobile theme setting: (Mobile+Theme) enabled.
Please find the attached link, as we capture all the details of system status and AMP setup.
Document and Screenshot of the details
Our company website is: https://www.transcontinentaltimes.com
Please let us know if we can connect over zoom call for quick resolution.
Hi,I’m using tech news pro template on my site
I have created a mobile template then I deleted it now posts pages are not showing up on my mobile phone.
screenshot from where I created the mobile template https://prnt.sc/wmghw1
posts pages are showing up in desktop browser but not in mobile
what to do?
Hello!
This issue has been discussed already here: https://forum.tagdiv.com/topic/mobile-site-displaying-on-desktop-site/.
Thank you!
Hello Anamaria,
I don’t want to remove margin of a row. I want to remove margin of a column.
As seen here: It is a column http://prntscr.com/wmd890
Mobile view: http://prntscr.com/wmd9ee I want to remove margins from mobile view. So, blue background can stretch from left to right.
Column’s margin settings in mobile view can not be changed. http://prntscr.com/wmdb63
Hello,
For some guest users, who use private browsing ( without any cookies etc ), and they land up on the post, they end up seeing AMP/Mobile theme.
What could it be?
Thanks
Hello,
You can try to add this code for the shadow => https://www.screencast.com/t/DI2uvVbO
.td-header-wrap {
box-shadow: rgba(100, 100, 111, 0.2) 0px 10px 15px 0px;
}
If you use the mobile theme, you can insert the code in Theme Panel -> Mobile Theme -> Custom Code => https://www.screencast.com/t/E6S87TVik4uQ or if not in Custom Code -> Phones => https://www.screencast.com/t/8yD6B5Ccj
Hope this helps you!
Thank you!
Hi there!
I am trying to use your mobile theme on my site but the mobile menu doesn’t work at all. I have followed your installation and recommendations but I cannot make it work to the point I have deactivate it for customer experience. Am I doing something wrong? Is there any solution?
Site: http://Howpple.com
Hi,
I think that you are referring that using the mobile devices the content from pages is not there.
This is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of the theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in the mobile editor and this content will be display on the mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png
Also, you can show the responsive version on the mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
These options are like this:
Mobile -> the mobile theme will apply only on the mobile version.
Mobile + amp -> it will apply on both and it will have the same layout.
Amp -> the mobile theme plugin layout will be used only for amp version.
Hope this will help you!
Thank you!
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting:
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
You are now able to create mobile viewport templates as you can see in our guide here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
! Atention ! If you are using mobile templates you will have to remove the mobile theme plugin and also at the moment AMP is not working with mobile templates.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi Vlad,
I looked at the website on my iPhone and yes the issue was resolved but then I cleared my cache and the issue is back. For some reason the mobile version keeps switching back and forth between two different versions. I also checked it on an iPad and the incorrect version is also showing (along with other inconsistencies which I will mention later).
Hello!
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Unfortunately, you can not customize your header in Mobile theme version like in your screenshot.
Thank you!
