- NewsmagSmart list ads
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagLogo & Favicon
- NewsmagHeader ads
- NewsmagSmart sidebar
- NewsmagSharing buttons
- NewsmagCategory tag on modules/blocks
- NewsmagBackground introduction
- NewsmagTheme colors introduction
Hi there!
Since the new update, the theme settings continue resetting to default, breaking my site.
In other words, I use Cloud Library Templates on header, footer, post default, 404, search, etc, but all of these settings continue to reset themselves – I’m having to redo the configuration about 10 times a day!
https://www.screencast.com/t/t8Zit4qq7IQP
I tried everything:
– Reinstall the theme via ftp
– Reinstall the plugins via ftp
– I deleted and deactivated several plugins that were not tested by the theme
– I don’t have any cache plugins enabled (CloudFlare only)
– In CloudFlare I disabled minification and everything
Things you should know:
– I have the latest wordpress version
– I have the latest newspaper theme version
– I’m using multisite and the error occurs in only one of them (the others seem to be fine)
– The system status are fine (https://www.screencast.com/t/qn5qN3VdRCKR)
– I host my website on wp engine, but the cache is disabled so we can find out what’s going on
Plugins installed:
– Ajax Search Pro – Activated
– Akismet Anti-Spam – Activated
– AMP – Activated
– Contact Form 7 – Activated
– Imagify – Activated
– Jetpack por WordPress.com – Activated
– Post SMTP – Activated
– Redirection – Activated
– Stackable – Blocos Gutenberg – Deactivated
– Structured Content – Activated
– tagDiv Cloud Library – Activated
– tagDiv Composer – Activated
– tagDiv Mobile Theme – Activated
– tagDiv Newsletter – Activated
– tagDiv Social Counter – Activated
– tagDiv Standard Pack – Deactivated
– WP User Avatar – Activated
– Yoast SEO – Activated
And just to reinforce, all the sites in the multisite installation are working perfectly, they all use the same plugins, but only one seems to continue to reset the configuration to the default (or -no template-).
Could you please help me with this issue?
Thanks!
Hello,
I am a new user of the theme. I find myself faced with a probleme but I resolve it.
Regards,
Thami
I have this page: https://babyyumyum.co.za/babyyumyum-product-awards/
Works 100% on desktop
If you access on mobile, it doesnt work.
It says that the page wasnt built in tagdiv composer, but it was???
Hi i want mobile view same as desktop
when i visit site from mobile it’s showing me different layout
site link : newsflash71.com
Thumbnail Images not showing when using mobile theme plugin
Please help and check it here https://archishfertility.com/
hi i want mobile view look like desktop
when i visit from mobile it’s showing me different view
i want same view.
Hi, I’m using Newsmag theme on https://globalgovernmentfintech.com but I can’t find how to get the sidebar showing on mobile view. Any suggestions?
Hello !
That external plugin is the Mobile theme plugin. All you have to do is activate that option and make sure that the mobile theme plugin has been properly installed as shown in our guide here: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Hello !
You are using the responsive template at the moment: https://www.screencast.com/t/7OJs2NJH Mobile theme should look differently. For mobile theme please follow our guide here: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
youor faq says that for mobile support, WP Super Cache needs an external plugin to work, but you don’t mention which one you have tested with your mobile theme. Please, tell me which one I’ll need.
From your FAQ:
Advanced:
Mobile device support. (External plugin or theme required. See the FAQ for further details.)
Hello all, image captions on gallery light-boxes are not shrinking(responsive) enough, on mobile devices, meaning they are overlaying the entire image.
Anyway to have the caption not display when in light-box/modal view?
Example here: https://inthegaragemedia.com/cpp-power-brake-kit-install-yields-plenty-of-whoa-power/
Hello! Need help with our home page. Since WordPress and theme update it’s freezing on mobile devices after touching/rolling the page content.
The problem is happening on android devices and multiple browsers (Chrome, Edge, Safari)
We’ve set the AMP version of the home page until we can solve the problem, but the mentioned behavior can be seen on this test page: https://cangurunews.com.br/home-teste
Please help!
Thanks!
The homepage of this website loads too slowly (note the loading wheel that continues without stopping). This also creates a problem in the mobile version since until it finishes loading the menu does not work.
I’m using a website mobile theme, no-cache plugin for now. No amp plugin! I’m not using any plugin that can affect this functionality.
If you visit any single post on our site on any mobile device and scroll to the end, the Footer is presenting three gray blocks/sections above our actual (blue) footer. The tagdiv Mobile Theme is active. How can we resolve?
Here is a post from our Site: https://www.bizcatalyst360.com/wired-to-connect-what-about-the-importance-of-social-connection/
For the first problem, the plugin didn’t fix the problem.
for problem two, I don’t know if you miss understood me or not, but on mobile, the black background is clearly not stretching the full width. How do I make it so that it does?
here is the site: Techedged.com
Hi,
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest. Also please note the allocated support hours mentioned in the top banner.
I’m not very sure, but last time when I seen this was on mobile version when the user used an classic header style an not cloud header template.
Please check with a cloud header and if the problem persists, provide a link where I can inspect from where is coming the login text.
Thank you!
Thanks, Calin
1) – for me, I cannot have both Blocks Library and Settings open at the same time. I am on a MacBook, but I think the same applied on my iMac
2) Yes – so one has to work harder, more clicks. Before, I could paste code into a block and the html is immediately recognised – WordPress have created more work for editors.
3) I am referring to WordPress wp-admin/post.php. Under Settings/Block/Colour settings, WordPress have arbitrarily changed the default colours. I used to select a light grey background, around #ededed. WP has changed this to dark grey, perhaps never considering that some users might be using the previous light grey. Consequently I have now to select custom colour and enter #ededed – more keystrokes for the editor
4) Mobile and tablet show reduced column size in the editor but if you select mobile or tablet then hit Preview, you always get a desktop preview, not mobile or tablet.
5) Yes, a retrograde step by WP – makes more work for the editor.
6a) It doesn’t work for me except within a single post. It won’t retain Most Used when I begin a new post. WP used to retain Most Used for new posts. But that stopped working for me long before 5.5, in an earlier version.
6b) Ok, thanks – I didn’t know WP had moved them.
Overall, I find 5.5, so far, to be worse than the previous but perhaps this will be resolved in an update.
But please do check none of these problems result from incompatibility between Newspaper and WP 5.5…
Mark
Hi,
1. What You can do is to regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and see if there are some difference or not, if the problem persists, please provide me a link where I can inspect this problem.
2. As I can see the mobile version is displaying correctly, this part from here https://i.imgur.com/q3XMLui.png is look like this because you can slide the posts.
Thank you!
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Thank you !
Hi
I just checked your website and for me this is working normal on mobile -> https://i.imgur.com/c7Ythld.png if the problem still persists, please provide some more details.
Thank you!
kanarai.eu there you will not see now error, because it is only test page, but you must to know whem instaling theme chosing only anp then there are no way where to edit header, only if I changing mobile theme then only I can edit from black to other else what I want
Hi,
1. I think that this is just a new option, for me are still displaying both of theme -> https://i.imgur.com/SQg4QqI.jpg
2. The html code or links need to be past in code/text editor and those will work like before -> https://i.imgur.com/mkCKRlk.png
3. If you are using the same demo and the only thing that you did was the theme update then the blocks colors should be the same.
4. There is no problem with the mobile and table view, please make sure that this problem is not made some untested plugins.
5. I think that you are referring to the blocks from Gutenberg editor -> https://i.imgur.com/o2t6t0l.jpg yes, there were some changes for it in WordPress v5.5
6.a I just checked this option https://i.imgur.com/5P2zYiC.png for Most Used Blocks category in the block library and for me is working -> https://i.imgur.com/wyyTXxF.png
6.b Please try like this -> https://i.imgur.com/bk9F2BB.png after that some of them will be display in settings sidebar and some of theme at the bottom of posts/page.
Indeed, WordPress v5.5 brings new elements and options and some old functions where change therefore the new implementation can differ.
Thank you!
Issue occured on mobile devices, not at desktop
Hi,
Our site is automaticblogging.com
We have examined an issue that on some posts the image would be shrinking (smaller) when we scroll down and scroll up again.
Example of this post:
https://automaticblogging.com/twitter-states-it-hasnt-discovered-proof-that-bots-sustained-never-everwarren-hashtag/
How to fix the issue? Please advice. Thanks
