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Calin
tagDiv Staff

Hi,

I check your website, and you console is clean,

Also please use regenerate thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Please clear all cache, and re-save the permalinks, also please check if you are not using some plugins that can cause this problems.

Thank you.

Calin
tagDiv Staff

Hi,

First please activate only the thumbs that you want to use, after that you can use this plugin Force Regenerate Thumbnails -> https://ro.wordpress.org/plugins/force-regenerate-thumbnails/

Hope this will help you!
Thanks.

reatlat
tagDiv Member

@robertcfp just regenerate all thumbnails with plugin Regenerate Thumbnails

after clean cache if you have it on your website

Mark Gilbert
tagDiv Member

Hi Calin – many thanks for your reply. The screenshot of Firefox you sent is ok because I have removed almost all padding and margin adjustments. I have now added -20 to ccs margin-top in both rows on the page as you will see here:

https://drive.google.com/open?id=1WCFM8xrCK3DAeyo_21e7KLoKjbIvj2cy

ands Firefox looks like this:

https://drive.google.com/open?id=1gOJQSavFpIbq21Ny_8OO3E_qIhZVyr-h

The only non-Newspaper plugins active were Cookie Notice, Regenerate Thumbnails, Password Protected, now deactivated.

I’d really like to solve this one today so I can launch with the tighter, small margin layout I prefer. Thanks.

Calin
tagDiv Staff

Hi,

If you are referring on this -> https://www.screencast.com/t/EnEyws6qdc if is so you can use this custom css
add the css in Newspaper>theme panel>Mobile theme >Custom code
-> https://www.screencast.com/t/HqSTf7TfzZ7W
.td-category-header{
display: none;
}

-> https://www.screencast.com/t/Cw4otHJOi3lZ

Also I note that your thumbs do not have the proper size please try to regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ , also is possible that you have some plugins that made that happen
-> https://www.screencast.com/t/Dgm3oZAGS8
-> https://www.screencast.com/t/4MZdvmKa

Thank you.

Calin
tagDiv Staff

Hi,

Unfortunately our theme do not have an option to change the size of thumbs from mega menu, but this can be achieve if you have the proper skills and you make some changes in theme files, and after that you regenerate all thumbs to fit with the new size.

Thank you for your understanding!

Simion C.
tagDiv Staff

Hi,

The retina thumbnails when activated will be served on retina displays only
https://forum.tagdiv.com/retina-images/
If you want to activate retina the theme will create two thumbnails for each size, basically double the amount of thumbnails.
After activating retina thumbs you will have to regenerate with this plugin
https://forum.tagdiv.com/existing-content/

Simion C.
tagDiv Staff

Hi,

Only you could decide which thumbnails to disable. The theme will create I believe a total of 19 thumbnail sizes and WordPress will generate 3 sizes. The theme will use the thumbnails in blocks, grids and other modules
https://forum.tagdiv.com/theme-thumbs/

For each thumbnail size it will be specified where it is used, for example
https://www.screencast.com/t/2Y8RGxoc
So depending on what elements you do not use, disable the thumbnail sizes accordingly. After you disable sizes, from then on they will not be generated anymore. Previously created thumbnails will remain, unless maybe you use the force regenerate plugin
https://wordpress.org/plugins/force-regenerate-thumbnails/

Thanks

Calin
tagDiv Staff

Hi,

Did you enable the thumbs for retina and regenerate all thumbs ?
Retina Images -> https://forum.tagdiv.com/retina-images/

Thank you.

Catalin
tagDiv Staff

Hi,

Please ensure that you have enabled the following option for Retina images from Theme panel and also, make sure that you are using a template of the following that supports this option, like this -> https://www.screencast.com/t/drudHGnc7 If your featured images have been already loaded to your website server before enabling this option, you should regenerate these images using the Force Regenerate plugin.

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Our theme will generate one thumb for each thumb that is enable in theme panel -> https://forum.tagdiv.com/theme-thumbs/
Please disable the thumbs that you are not using, in this way will be created only for the thumbs you need.

Also in order to remove the thumbs that are no longer use in theme you can use a plugin like this Force Regenerate Thumbnails -> https://ro.wordpress.org/plugins/force-regenerate-thumbnails/

Thank you for your understanding.

EnzioArdesch
Participant
#0

Since a few weeks the featured images that my site shows are of a lower resolution. The original images themselves are high quality (2000 pixels on the long side). The exact same image in the posts themselves are fine. When I watch the page in the tagDiv composer they also are the right resolution.

It seems that the posts in the list that are loaded during scrolling do have correctly sized thumbs. From the thirteenth post and down the thumbnails have the correct resolution.

The first block on the frontpage is Big Grid 2 (Module MX9 and MX10). The list underneath is Block 11 (Module 10). The posts in the sidebar are Block 8 (Module 7).

The live website can be found at http://www.ommenaar.nl

I have rebuilt the frontpage, and regenerated all the thumbnails.

Active plugins:
Ad Blocker Notify Lite
Envato Market
Classic Editor
Regenerate Thumbnails
tagDiv Composer
WP Super Cache
Yoast SEO

These haven’t changed the last months.

Calin
tagDiv Staff

Hi,

So if I understand correctly you only one to make sure that all image you have in posts have all thumbs that you have enable in theme panel.
If you have some image that need to be recreated and delete the the old version of them you can use Force Regenerate Thumbnails , if you only want to make sure that all thumbs are in good conditions use Regenerate Thumbnails.
Also every time when you add a new image in posts and you update or public the posts all enable thumbs size will be create.

Thank you.

JRuser
tagDiv Member

Hi,

Thanks for providing me with this information, it does help in understanding the process, but the images that I am referring to are not the “Featured” images. I should have given you more precise details.

I have multiple posts that operate as guides, where I have 10’s of images in the post content, or even 100+ images in the post content. In the past, if I needed to update one or all of the images, I would start by deleting the image in the Media Library, then adding the image from the post content. I would do this to ensure that all the other ( 10 ) alternative images are being created.

#1: I hope this makes more sense as to my problem, I am looking for a way to replace the images in the post content, without having to delete them from the post, just to ensure that the thumbnails are being recreated when I upload the updated image.

#2: After reading the answer, just to be clear about the need for the ( 10 )
alternative thumbnails, they serve the purpose of readjusting to the theme when it is resized or in a mobile format?

#3: For the Force Regenerate Thumbnails plugin, and I noticed that the plugin that I suggested, they also have a software that regenerates thumbnails, reGenerate Thumbnails Advanced, do these plugins work with the current procedure embedded in the Newspaper theme? If I use one of these plugins, I would like to not create duplicate images or thumbnails, apart from the procedure already used by the Newspaper theme.

I appreciate the help that have been given.

-Jorge

Calin
tagDiv Staff

Hi,

I think you are referring to the feature image thumb .
The theme make a thumb for each thumb module/block you have activate in theme panel.
Please read about this here: -> https://forum.tagdiv.com/theme-thumbs/
Once that you change the feature image and you update that post all thumbs that are enable in theme panel will be generate automatic.

If you want just to Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

In order to remove the thumbs that are no more use, you can use a plugin like Force Regenerate Thumbnails
Force Regenerate Thumbnails allows you to delete all old images size and REALLY regenerate the thumbnails for your image attachments.
Hope this will help you.

Thank you for your understanding.

Simion C.
tagDiv Staff

Hi,

Regenerating the thumbnails would work – https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thew theme will create thumbnails from the images you set as featured
https://forum.tagdiv.com/theme-thumbs/
You can regenerate the existing thumbnails now, future thumbnails will be created automatically.

Thanks

drzgamer
tagDiv Member

Hello,

I am running into the same problem, only no preloading doesn’t fix the problem. The thumbnail loads on initial load, but when i use the ajax categories changer loads the post but not the thumbs. I checked the element in chrome devtools and the img tag is properly generated, just the image is not displaying.

Steps I already tried:
1. Force regenerate thumbnails.
2. Only Plugins that were installed are the one that come included with the theme. I also tried disabling each of them.
3.Tried both versions of preload and with out any preload. With either version of preload I got a grey box. With no preload I got a blank space.
4. Cleared cache.
5. On current theme version.

Danijelmo
Participant
#0

Hi,

When i activated tagDiv Speed Booster, i had a problem with few plugins ( Speed Booster v4.9.1 – Disabled – incompatible plugin detected: classic-editor/classic-editor.php ) like classic editor, akismet … then you suggested me to put code and i did it;

private $allowed_plugins = array(
‘bbpress/bbpress.php’,
‘contact-form-7/wp-contact-form-7.php’,
‘jetpack/jetpack.php’,
‘js_composer/js_composer.php’,
‘td-speed-booster/td-speed-booster.php’,
‘font-awesome-4-menus/n9m-font-awesome-4.php’,
‘wordpress-seo/wp-seo.php’,
‘wp-user-avatar/wp-user-avatar.php’,
‘td-social-counter/td-social-counter.php’,
‘wp-super-cache/wp-cache.php’,
‘woocommerce/woocommerce.php’,
‘td-mobile-plugin/td-mobile-plugin.php’,
‘revslider/revslider.php’,
‘td-composer/td-composer.php’,
‘td-multi-purpose/td-multi-purpose.php’,
‘td-newsletter/td-newsletter.php’,
‘td-amp/td-amp.php’,
‘sitepress-multilingual-cms/sitepress.php’,
‘td-cloud-library/td-cloud-library.php’,
‘akismet/akismet.php’,
‘classic-editor/classic-editor.php’,
‘regenerate-thumbnails/regenerate-thumbnails.php’,
‘tinymce-advanced/tinymce-advanced.php’,

Now that works, but there were some changes at my web, at my pages and blockes and i cant repair them and i cant have the look i had before tagDiv Speed Booster. Is there possibility to get back the look i had before?

thx

nevrion
tagDiv Member

My problem is solved. I was wrong in assuming that the skin would not show the thumbs properly. The plugin “reSmush.it Image Optimizer” destroyed the regenerated thumbs again and again. I assume that the support has disabled the plugin in his test, so the restoration worked for them but not for me.

Many thanks to the team for the help.

nevrion
tagDiv Member

Maybe the problem occurred after using regenerate thumbnails, because I’m not sure anymore

GCordeta
tagDiv Member

Hello,

I already deactivated the non-theme plugin and activated again, cleared cache but the problem persists. Installed the Thumbnail Regenerate plugins too, sharing posts in Facebook do not show still the featured image like before.

Danijelmo
tagDiv Member

Hi,
i still have the same problem. When i make some changes in the theme panel, then my template settings is gonna default. I put some templates from cloud library, like; 404 Template 7, Date Template 2, Search Template 5…, and after some changes template setting is gonna default. I dont have any plugins that are not tasted with Newspaper. My plugins are; Akismet Anti-Spam, Classic Editor, Contact Form 7, Jetpack by WordPress.com, Regenerate Thumbnails, tagDiv AMP, tagDiv Cloud Library, tagDiv Composer, tagDiv Newsletter, tagDiv Social Counter, tagDiv Speed Booster, TinyMCE Advanced, WP Super Cache, Yoast SEO.

My system status;

Theme config

Registration key i 6d3597c7 – **** – **** – **** – cbf8a1478a51
Theme name i Newspaper
Theme version i 9.1
Theme database version i 9.1
HTTP channel test wordpress
Installed demo i Restro – demo ID: restro | install type: no_content
Speed Booster v4.9.3 – Disabled – incompatible plugin detected: akismet/akismet.php

php.ini configuration

Server software i Apache
PHP Version i 7.1.25
post_max_size i 50M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 8000
SUHOSIN installed false

PHP extensions

mbstring available
GD library available

WordPress and plugins

WP Home URL i http://umfmostar.ba
WP Site URL i http://umfmostar.ba
WP version i 5.0.2
WP multisite enabled i No
WP Language i hr
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache

tober11
Participant
#0

I’m trying to get Blog page thumbnails working
On blog template Module 2
On blocks 324 X 160 module 2 both enabled.
Regenerate thumbnails plugin installed and tested multiple times.
What am I missing?

Calin
tagDiv Staff

Hi,

Featured image or video -> https://forum.tagdiv.com/featured-image-or-video/
Also please regenerate your thumbs
Thumbnails – Fix strange looking images on blocks
-> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Please make a test set a url from YouTube and see if the problem persist.

Thank you for your understanding.

Archware
Participant
#0

Hello,
my issue is that on this page:
https://www.friendinmilan.co.uk/temp/major-city-sights/
the images are shown in a really bad resolution, although I uploaded a good version. i tried to select all sizes, alo retina ones, in the theme panel “thumbs on modules/blocks” and regenerate the images with a plugin, but the images are still ugly. To build the page I used the compser and selected Block 4. Thanks!

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