- TutorialsExisting content
Hello,
Not all of the thumbs in our theme are 4:3 but nevertheless, you should not see broken thumbs. Please regenerate all your thumbs using the above guide mentioned and provide a link to your site if you still have trouble with the thumbs so we can inspect it and see what;s going on.
Please also note that the theme will not upscale the images. Your featured image must be at least the size of the thumbnail you want the post to show up in.
Thank you!
Hello,
The theme does not control the information displayed by Google in SERP, it depends on Google if stars rating is displayed or not.
When you make major changes in site’s HTML structure, like switching from one theme to another, Google crawler needs some time until will understand the new structure and some information may not be displayed for a while. Try to regenerate your sitemap and submit it to Google, it may help: https://kb.yoast.com/kb/enable-xml-sitemaps-in-the-wordpress-seo-plugin/
Thank you!
Hello,
Please notice that our theme does not have any such a thumb for this image. Please check our Thumb Module from here -> https://forum.tagdiv.com/theme-thumbs/ Also, if you want to achieve good results. you should regenerate the images using the Force Regenerate plugin with Regenerate Thumbnails. Please check here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thanks for your understanding!
Hello,
Just a message to indicate a small list of incompatible plugins :
Admin Menu Editor Version 1.8.2
Black Studio TinyMCE Widget Version 2.6.2
Contact Form 7 Captcha Version 0.0.2
Elementor Version 2.0.3
Justified Image Grid Premium Version 3.8
Maintenance Version 3.6.15
Regenerate Thumbnails Version 3.0.2
Responsive Post Preview Version 1.0.3
TinyMCE Advanced Version 4.6.7
TinyMCE VisualBlocks Version 1.0.5
Ultimate Addons for Visual Composer Version 3.16.20
WP Pipes Version 1.30
WP Real Media Library Version 3.4.5
Physical Custom Upload Dir for Real Media Library Version 1.0.4
WooZone – WooCommerce Amazon Affiliates Version 9.1
…
Best regards
Nexus
Please check if this thumbnail size is enabled in the theme panel
– https://www.screencast.com/t/KNkZbKRBh
If it is not, enable it and regenerate the thumbnails
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Hi,
Please disable any external image optimization tools like photon from jetpack https://www.screencast.com/t/uFIuLoOGH or other plugins that can affect images. Then regenerate again.
Thank you!
Thank you for the response, but that doesn’t seem to solve the problem. I regenerated ALL of the thumbnails at HitThatLine.com and here is what I’m getting:

is the thumbnail from:

We try to crop all photos based on the center-top method for cropping, but this keeps occurring with thumbnails.
Any ideas?
Hello,
Please try to regenerate your thumbnails using the force regenerate plugin. The cropping should be center-top afterwards.
Thank you!
Hi,
You could try to regenerate the thumbnails, using this guide
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
This will recreate the thumbnails. Then clear all caching and CDN and check the results.
Basically as long as the source images are of quality the thumbnails will be of quality as well
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
The live demos use higher quality images
– https://demo.tagdiv.com/newspaper/
Let us know the results.
Thanks
Hello,
Please try to regenerate your thumbnails. Use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!
Hello alanathome,
The theme does not control the information displayed by Google in SERP, it depends on Google if stars rating is displayed or not.
When you make major changes in site’s HTML structure, like switching from one theme to another, Google crawler needs some time until will understand the new structure and some information may not be displayed for a while. Try to regenerate your sitemap and submit it to Google, it may help: https://kb.yoast.com/kb/enable-xml-sitemaps-in-the-wordpress-seo-plugin/
Thank you!
I’ve already tried with Regenerate Thumbnails but it didn’t work. How can I solve this? (Block 14)
Simi360 #221975
Mar 8, 2018 at 8:18 pm
Is there a chart that you can provide so i can make sure all photos are correct sizes per section? This is becoming a constant problem.
Please let me know how I can fix this
REPLY
Catalin
Post count: 16140
Catalin #222101
Mar 9, 2018 at 3:24 pm
Hello Simi360,
You should regenerate the thumbnails using the Force Regenerate and Thumbnails Regenerate plugins. Please check the following documentation from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thanks for your understanding!
REPLY
Post count: 8
Simi360 #222236
Mar 10, 2018 at 3:40 pm
I also wanted to know if there were specific dimensions for each block? Sometimes they do not show up centered and instead show only part of a picture I would like to make sure that all photos are centered evenly.
REPLY
Post count: 771
Edward #222240
Mar 10, 2018 at 4:25 pm
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
https://forum.tagdiv.com/theme-thumbs/
REPLY
Post count: 8
Simi360 #222242
Mar 10, 2018 at 4:37 pm
Also your suggestion did not fix the issue is there anything else we can do to put this into gear
REPLY
Post count: 8
Simi360 #222368
Mar 12, 2018 at 7:37 am
Hello is there anyone here to help me?
Hello,
What Alin mentioned is the theme has no upscale function. Your image must be bigger. Please upload bigger images and then regenerate your thumbnails.
Thank you!
Hello Simi360,
You should regenerate the thumbnails using the Force Regenerate and Thumbnails Regenerate plugins. Please check the following documentation from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thanks for your understanding!
Hello tziviac,
I guess that you do not have all the thumbs enabled from here -> https://www.screencast.com/t/AcSRHsYA17 Ensure that you have enabled all the thumbs which you are using on your website, Force Regenerate plugin. Clear all the caches and check the results.
Thanks for the message!
Hello commandeleven,
You should regenerate the thumbnails using the Force Regenerate and Thumbnails Regenerate plugins. Please check the following documentation from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thanks for your understanding!
This plugin still installed on my site. I installed it when i started using newspaper theme on my site.
Can i remove this plugin now.
Hello GregStewart,
That may be a thumbnail issue, please try to regenerate the thumbnails
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
The theme uses a center-top cropping for the thumbnails used by all modules
– https://forum.tagdiv.com/featured-image/
The resulting thumbnails are also affected by image aspect ratio
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
If is not what you mean, please provide more details about your problem (provide some screenshots) and your website so I can identify the problem.
Thanks.
I can see images on your homepage, but this post has no featured image https://bigthinkingbabyboomer.com/3-simple-steps-to-living-the-digital-lifestyle. (Maybe try to clear your site and browser cache to see if you can see other images). I’d also suggest you regenerate your thumbnails using this plugin https://wordpress.org/plugins/force-regenerate-thumbnails/ (find its options in WordPress Tools section after installing).
If you just install this template, you need to regenerate all your Thumbnails with plugin like that :
Hello YTGAW,
You need to use the Force Regenerate Thumbnails or Thumbnails Regenerate for all the images if you want to achieve best theme results. Please check here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ for more references.
Thanks for the message!
Hi, I regenerated thumbnails and have optimised all images to lossy. I have cleared caches. However, I am failing PSI and GTMETRIX speed tests for optimises images. On closer inspection, the website is not showing the optimised image thumbnail but a larger image.
Any suggestions why my theme is still pushing unoptimised images?
thanks
Hello rodrigosicone,
Unfortunately, I do not know what kind of untested plugins you have and what exactly you have made with your images, sorry! Notice that plugin for regenerate works as expected. I suggest you make a new fresh install to another subdomain for testing without any untested plugins and check the results.
Thanks for the message!
Hello mrx,
Unfortunately, the theme does not have any such an implementation in this case, sorry! You should try to regenerate your thumbnails using the Force Regenerate Plugin and Thumbnails Regenerate and check the results. Clear all the caches and check the results.
Thanks for your understanding!