Search Results for 'regenerate'

Hello playmyrequest,

I have checked your website, and I did not saw any problems with your featured images. So, please provide some useful screenshots where to explain this issue. Also, you should try suing the Force Regenerate Plugin to regenerate the thumbs, clear all your caches and check the results.

Thanks for your understanding!

Hello GuideMoba.Com,

Please ensure that you are using the latest version of the theme which come bundled with the theme packet and if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins. If you have some additional customization through the theme please try to disable all of them, revert the theme to the default state and check the results. Also, you should regenerate your thumbnails using the Force Regenerate Plugin and Force Regenerate plugin. For more information about this fix, you can consult our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

It seems there is something affecting the thumbs and making a few of them 1×1 px. That is why you cannot see it. The thumb does not get used at all. You should make sure you have this thumb active in the theme panel: http://screencast.com/t/m60wiEhqTaVk and then use this guide to regenerate your thumbs: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello,

There are clearly problems on your site. The first would be the page speed that is very very slow. Please disable all plugins except visual composer, clear cache and reset cdn files. This should fix most of your issues.
Next, please regenerate thumbs using this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
As for the articles with no images, there is a placeholder for the case where the post has no featured image. Please add featured images to your posts using the default theme featured image implementation: https://forum.tagdiv.com/featured-image/

Thank you!

Hello meinPeKaWe,

This is the only way to do this. Try to change the image or also, try to re-upload it and regenerate again and check the results.

Thanks for the message!

Hello meinPeKaWe,

I have checked your website on Firefox and I saw that the images on the Slider are not working as properly. Please try to use the Thumbnail Regenerate and Force regenerate, according to our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Are you sure the thumbs are active for the theme panel: http://screencast.com/t/qRnU7bSpvELE
Your site is not using a thumbnail on the slide. It uses the full image. Please make sure the thumbs are active and regenerate all thumbs after you activate thumbs.
thanks

Hello,

Well it’s best to keep the aspect ratio as close to the grid aspect ratio as possible so your images will not get cropped as much. The grid is almost square but your image is wide Here is a list of thumbnails used by our theme so you can have a general idea of the image sizes that will fit best: https://forum.tagdiv.com/theme-thumbs/
Also please regenerate your thumbs by using this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello,

It seems you did not regenerate thumbnails after switching themes. Please use this guide https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Please also make sure all your thumbnails are active in this section of the theme panel: http://screencast.com/t/KXLeJg81
Also please try to remove any image optimization tools such as photon or other plugins related to images as they could interfere in the theme grabbing the proper thumbnail.

Thank you!

Hello feelingsuccess,

Please notice that the theme does not enlarge the image to fit its space in full width. It will just be displayed the images in the original size.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate. For more information about these kinds of plugins, please consult their documentation here -> https://wordpress.org/plugins/thumbnail-upscale/ -> https://wordpress.org/plugins/regenerate-thumbnails/ Also, please ensure that the functionalities of these plugins are not affected by the other untested plugins that could create interference through the theme. Please notice that these types of plugins are not tested with our theme and we cannot provide support for the theme. We recommend them because a lot of our customer uses and they were satisfied to their functionality.

Thanks for your understanding!

Hello ehores,

Also, please notice that each block uses a specific thumb which crops the each featured image from your posts.
Please take a look over the below explanation and try to understand a bit how it works the thumbs in the theme. Please check here ->>
Our theme uses the system of cropping from center to top. The theme uses thumbs to reduce the page size and speed up page loading time. From each image uploaded are generated thumbs for each thumb size utilized by the theme. When a post it’s displayed on the page in a block, the featured image shown is not the one which you uploaded in the media file, it’s a thumb cropped from the original image at the precise dimension. To change the picture orientation most likely you will need a different cropping system. We use a WordPress function – add_image_size() – you can read about it here – https://codex.wordpress.org/Function_Reference/add_image_size – and here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
Our theme crop (cut) thumbnails in some cases to avoid creating a lot of thumbnails to reduce to load more spaces on the server.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate. For more information about these kinds of plugins, please consult their documentation here -> https://wordpress.org/plugins/thumbnail-upscale/ -> https://wordpress.org/plugins/regenerate-thumbnails/ Also, please ensure that the functionalities of these plugins are not affected by the other untested plugins that could create interference through the theme. Please notice that these types of plugins are not tested with our theme and we cannot provide support for the theme. We recommend them because a lot of our customer uses and they were satisfied to their functionality.

A primary example you should see here -> http://screencast.com/t/rhIdwe22d2

Thanks for your understanding!

Hello,

You need to make sure the images are larger than the thumb itself. If your images are wide, they cannot show properly in a square thumbnail. Pleas make sure your images are as close to the aspect ration of the block as possible. And then regenerate your thumbs.

Thank you!

Hello aspirin29,

First of all, ensure that your system status is increased to the higher value according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, you can try to regenerate your thumbnails with Force Regenerate plugins, clear all your caches and check the results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for the message!

Hello,

Changing the thumb size of the related articles will not be an easy task. You will have to change the code for the element and change the thumbnail used on that element. http://screencast.com/t/NIjbgnaPGJ
You can change the thumb to another one from this file: http://screencast.com/t/f1gUfDoM
Then you have to regenerate thumbs for it to show up properly.

Thank you!