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1) Because of operational requirements, we must use the default WordPress login (…/wp-login.php)
2) Within the theme panel, the setting for “Show sign in / join” has been turned off.
3) WordPress is configured to enable “Users must be registered and logged in to comment”.
4) In comments, when visitors click the “Log in to leave a comment” it is directing to the theme URL instead. It is appending …#login-form to the end of the URL.
5) Instead, users should be directed to the WP login page and them return to comment.
How can we achieve this?
Our Site is https://www.bizcatalyst360.com/
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also is possible that you deletes some images that were set in theme panel or pages, and the link is still set in that place (theme panel or pages).
If there is still a problem, please provide me a link where I can inspect this problem.
Thank you!
I have checked all the settings and they meet all the requirements. I have disabled all plugins except the TagDiv ones and it is still not working, it’s definitely not from the plugin.
a direct URL to replicate the issue, such as
https://biopharmamash.com/wp-admin/post.php?post_id=205&td_action=tdc&tdbTemplateType=404
This site can’t be reachedThe webpage at https://biopharmamash.com/wp-admin/post.php?post_id=189&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fbiopharmamash.com%2F might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR
, they should be able to assist
Please help.
Hi,
In order to fix the problem with tagDiv Composer, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also I think that you want to use a sticky column -> https://tagdiv.com/multiple-sticky-sidebars/
Also there was some new implementations in them plugins, that make the theme faster, please disable tagDiv plugins, delete theme and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
For the multi-langue plugin, Unfortunately we do not tested the polylang plugin with our website, you have tested only the wpml plugin, but this do not mean that you can not try polylang .
For WPML please check this similar topic -> https://forum.tagdiv.com/topic/the-wpml-integration-is-buggy/
Let me know the results!
Thank you
Hi BattleGrind,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also there was some new implementations in them plugins, that make the theme faster, please disable tagDiv plugins, delete theme and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you
Hi,
If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).
If this is not the problem please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots with the problems you are facing.
Let me know the results!
Thank you
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide a link to your website.
Let me know the results!
Thank you
Hi,
Please make sure that all theme plugins are enable -> https://i.imgur.com/J0RAzkz.png and the theme requirements are set as in or guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you
Hi,
Pleas note that a free theme from wordpress do not has any functions and special layout, are very simple, this thing make them faster, usually these are only text and few images, a premium theme like Newspaper is build to make the website how you like.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also there was some new implementations in them plugins, that make the theme faster, please disable tagDiv plugins, delete theme and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also there was some new implementations in them plugins, that make the theme faster, please disable tagDiv plugins, delete theme and reinstall the plugins from Newspaper > welcome section (you can install them one by one from Newspaper > plugin).
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
For the second problem, usually the theme is disable only when is a plugin conflict or some code that is not working with our theme.
As for support, for the moment we can provide it only here on this platform/forum and via email.
Let me know the results!
Thank you for your understanding!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please install the theme via FTP -=> https://forum.tagdiv.com/newsmag-install-via-ftp/ also make sure that the theme requirements are set as in our guide from here – https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I moved my site to a new server. Everything works fine, I just can no longer access TD-composer or edit my templates. I have checked all the settings and they meet all the requirements. I have disabled all plugins except the TagDiv ones and it is still not working, it’s definitely not from the plugin. I’d say it’s something caused by the web server, however, you can send an admin account to the TagDiv theme authors and let them know
a direct URL to replicate the issue, such as
https://biopharmamash.com/wp-admin/post.php?post_id=205&td_action=tdc&tdbTemplateType=404
, they should be able to assist
Please help.
Hi, I have also posted some other request for support yesterday but no answer yet. (https://gp24.ro)
Meanwhile, I ran into other problems that may be (or not) be related.
The speed of TD Composer is like very slow, to not say ridiculously slow.
When we make changes to the main page with TD Composer in many occasions when we go to see the result and come back we get all sorts of errors that seem only to be resolved if we delete cache on the page as well as in the browser. I am sure that this is not the normal way…
At this very moment I am trying to resolve a banner placement (this I have been trying ALL WEEKEND, just so you can imagine my mood after all this wasted time) But it seems that whatever I do is not working. (this apart from the time it takes for TD Composer to actually place a block I usually refresh the page if it takes more than 10 (!!!!!) minutes let alone to save in case I get to make an actual change) We have similar positions on the main page, the first one is the Flex Block 1 called Video-Popular with a banner underneath. A bit further down we have a similar situation 9or at least we want it to be the same) with a Flex Block 1 called Moto-Popular and also a banner underneath. But no matter what settings we try we can not get it to work in a way that it shows this banner, On the live website it keeps showing the Flex Block and it kinda scrolls with the website instead of staying put.
In regard to banners we noticed that the theme came with Slider Revolution, but also this works so slow that we (temporarily) installed Soliloquy-Lite (which works fine in terms of requirements) What is the best option for the theme?
To avoid questions about my internet speed and o the server speed:
Internet Digi Romania Gigabit, with actual speed never below 800Mbps Down and 500Mbps Up.
Contabo VPS L-SSD Package (8 core, 30GB Ram, 800GB SSD, 600Mbit Uplink)
Bitcatcha server score slightly better than Tagdiv.com 🙂
Other Issues I want to resolve are related to site caching, Image Optimization and Multi Language.
What are the theme compatible best performing plugins for this?
For Caching and Image Optimization we have premium versions of WP_Rocket and Imagify but maybe this is not working well.
(Our Google Pagespeed Insights scores have never been so low, not even when we were using Magbook on shared hosting!)
The change from Magbook to Newspaper mixed up a lot of the multi language things such as menus etc. Currently we are on a free version of Polylang, but we are thinking of going back to premium version of WPML, but prefer to be sure to know what is the best option for the Newspaper theme.
Quite a few questions and the way things are going now there might be more 🙁
I hope you guys can help us out as we did have very high expectation of the best News Theme, but so far it has been a bumpy ride.
Hi,
Please try with other browser lick chrome.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide oms screenshots and some more details.
Let me know the results!
Thank you
Hi,
Please try with other browser lick chrome.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide oms screenshots and some more details.
Let me know the results!
Thank you
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you
Hi,
Is possible that the last version to take some more resources, this can be because now using tagDiv Composer and tagDiv Cloud Library, you can edit and view the changes instant.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Let me know the results!
Thank you
