No search results were found in Documentation!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persist, please provide some more details and some screenshots.
Let me know the results!
Thank you!
Hi,
Make sure that you have all the theme plugins install ( the theme plugins require ).
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Form what I can see the images and social sharing do not appear because of the cache plugin -> http://prntscr.com/q6zb76 please deactivate the cache plugins and check again.
Let me know the results!
Thank you!
Hello,
When we preview a draft document the see the following problems:
– missing the side bar widgets
(the space for the sidebar is there but the side bar does not show up, nor is the sidebar <div> present in the HTML code when inspected).
– images do not show (but their code is present in the HTML)
– shortcodes fail to process/render
– Browser window sizes below 750px all images are center justified regardless of settings
-
All of the theme requirements are met per system status panel in theme settings.
All plugins deactivated except TagDiv plugins and problems still persists.
We do not use the flex blocks, so that work around will not work for us.
Suggestions?
Hi all requirements all ok. The memory limit are in 246
I have a VPS dedicated.
The error 500 ocurre when EDIT a page and click in the blue button TAGDIV COMPOSER i tried to desactivate all the plugins but the error persist
Hello,
Please check the following useful guide where you can see how exactly you can migrate your website to another hosting provider, using the WP Duplicator Plugin. Read here ->
https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/
Also do not forget to configure the settings from the new server like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Are you experiencing such issues? In what circumstances do they happen? Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Let me know the results!
Thank you!
Hello,
Sorry but our themes are not compatible with the RTL direction. IF you need a RTL theme, you will have to choose a different theme that can provide this functionality. We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new
Please check our flex block -> https://forum.tagdiv.com/flex-block-settings-guide/
The most text/titles from classic demos can be change using the Translation from theme panel -> https://i.imgur.com/YGOfrVY.png -> https://i.imgur.com/1lefHDT.png -> https://i.imgur.com/UtxcKBl.png also the footer can be change from theme panel, or you can use a page as footer page.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit
https://prnt.sc/q49uvv can be achieve with tagDiv cloud template -> https://i.imgur.com/PpkP2ZG.png
Hope this will help!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you have a good host, also if you use a plugins like Wordfence please set it in learning mode.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you have a good host, also if you use a plugins like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If you use a plugins like Wordfence please set it in learning mode.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hello !
Please make sure that your theme requirements are set as you can see it here:https://forum.tagdiv.com/requirements-for-newspaper/
Also in order to install a demo follow our tutorial here: https://forum.tagdiv.com/installing-demos/
Thank you !
I have installed the default Pro demo of version 10.2 of Newspaper X. But if something changes from the theme panel, that doesn’t change. For example – Theme Color, Theme Font, Footers, Ads, Category, Social Networks etc. I tried my best. But I couldn’t change it. I’ve even completed the previous requirements. Please help.
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also if you are using the responsive version and not the mobile theme, you can edit the layout on each device if you are using flex blocks -> https://i.imgur.com/OF17LRq.png -> https://i.imgur.com/GXWiQjF.png
Let me know the results!
Thank you!
Hi,
Please make sure that the theme was install as in our documentation from here -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that you you re-save the permalinks -> http://prntscr.com/p8n6ep also make sure that the system status is set as in our guide from here ->https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Thank you!
does that mean i need to create a new cloud template for homepage?
can i not use the existing page as homepage which i updated with new theme requirements
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hello !
Please make sure that your theme requirements are set as you can see it here:https://forum.tagdiv.com/requirements-for-newspaper/
Also in order to install a demo follow our tutorial here: https://forum.tagdiv.com/installing-demos/
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can check hose topics with a similar situation ->
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
You can try this suggestion to Fix High CPU Load In WordPress -> https://www.ecenica.com/support/answer/fix-high-cpu-load-wordpress/
How to Fix Your High WordPress CPU Usage Problem -> https://www.hostwinds.com/blog/wordpress/fix-high-wordpress-cpu-usage-problem/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 or 7.3 also make sure that the wp-memory is at list 256MB.
Let me know the results!
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. We have tested this option on our end and everything worked out fine.
Make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
