Search Results for 'requirements'

Hi,

The theme has to be in accordance with the new Envato rules -> https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements, so these modifications were necessary. Moving the files into the composer plugin has consequences for the child theme as well. Maybe a solution will be found, we will make a guide if that will be the case. I can’t say what will happen at the moment, our developers will try to find the best solution.

Thank you!

Maybe they did not yet make the final update to fulfill the Envato requirements, from what I know the deadline is the end of May. What exactly are the customizations that you previously made in the child theme? maybe there are other ways of doing it. Let me know.

Hi,

Please check the theme’s and host requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ if you want to achieve better theme results. Also, we recommend disabling all of the untested plugins, if you are using something like this, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

@garyjones, sorry for the inconvenience, but this is not by choice, unfortunately. The theme has to be in accordance with the new Envato rules -> https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements, so these modifications were necessary. Moving the files into the composer plugin has consequences for the child theme as well. Maybe a solution will be found, we will make a guide if that will be the case. I can’t say what will happen at the moment, our developers will try to find the best solution. The cloud templates don’t have PHP or code files, they must be built/edited in the composer. You can work on them with the composer in the front end.

@knaggsy, I’m sorry about that but please notice that all of the Envato themes will follow and integrate these changes. As a remark, the deadline for this implementing will be until the final of May. If you want, you can provide some examples of themes which are Envato compliant and also, which were integrated these changes.

Thank you for your understanding!

Hello,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

Sorry for the inconvenience and thank you for understanding.

Hello !

In most cases the issue is caused by one of the cases below:

Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them.

Or it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thanks

Hi,

If you are using the Newspaper v9.7 you need to activate tagDiv Composer

Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

If there are still some problems, please provide some more details, some screenshots or a link were I can take a closer inspection to this problem.

Thank you!

Hi,

Please also check if the wp-debug is set to false in the wp-config file
– https://tagdiv.com/newspaper-theme-requirements/
What theme version are you using? if it is an older version it may not work properly with PHP 7.

If none of these apply to this case, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. Let us know.

Thanks

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

How to Make an AMP Ready Website with Newspaper Theme ->https://tagdiv.com/amp-newspaper-theme/
Please make sure that you set the analytics code in Theme panel with this structure -> https://www.screencast.com/t/j9g5uorRys0

Thank you!

Hello !

In most cases the issue is caused by one of the cases below:

Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them.

Or it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thanks

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.

What you can do is to make pages using flex blocks in this way you can achieve what you make in child theme (
and is no more need to use child theme ), because flex blocks have more options and customization.

Sorry for the inconvenience and thank you for understanding.

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there are still a problem please remove the theme and reinstall the theme via FTP.

Let me know how is works!
Thank you!

Hi,

The message you get is quite common with WordPress. In most cases it can be easily fixed.

For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case the max upload size was limited, increasing it solved the problem. Usually this is the main cause.

Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.

You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello !

Please check your theme’s system status and make sure that all the requirements are accomplished. Here is the documentation for Newspaper’s requirements: https://tagdiv.com/newspaper-theme-requirements/

To increase the speed take a look at this tutorial on getting a faster page: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Hi,

I suppose that you have automatically updated the theme via Envato Market plugin, right? In our latest update, all of the required plugins will come offline and you need to manually enable them from the Theme panel because this is the main mandatory requirements imposed by Envato Market Policy.
The Newspaper theme update brings a change for the customers that use WP Bakery Page Builder with our Theme. When you’ll be updating to the Newspaper 9.7.2 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website. You can use the WP Bakery page builder as you did before the update.
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa.

Please make a backup for your website before updating. If you need help, please don’t hesitate to send us an email with all the details at contact@tagdiv.com.

Thank you for understanding!

Hi,

Please be sure to install the actual theme, not the whole package. The full theme package zip contains multiple files – https://forum.tagdiv.com/whats-included/

Here is a guide with steps for installing either by WordPress or by FTP
– https://tagdiv.com/how-to-install-newspaper-theme/

Also try and increase the “upload max filesize” size as mentioned in the requirements guide, as well as the other parameters
– https://tagdiv.com/newspaper-theme-requirements/

If the problem remains let us know.
Thanks

Hi,

Should be no problem if you follow the guide – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Also, the most reliable method to update the theme is by FTP -https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

In some cases 500 errors were caused by insufficient memory, we recommend a value of 256M if possible. Try increasing it or contact the hosting provider and provide them with this guide – https://tagdiv.com/newspaper-theme-requirements/

If you already tried this, please send us an email at contact@tagdiv.com and provide FTP or cPanel as well as admin login. We will take a look. Include a link to this topic in the email. Let us know.

Thanks.

Hi,

Maybe the theme did not install properly. Please try and install it again, either by WordPress or by FTP, here are some guides – https://tagdiv.com/how-to-install-newspaper-theme/

Be sure to install the actual theme, not the whole package downloaded from themeforest (if you download the full package) – https://forum.tagdiv.com/whats-included/

Also check out the theme requirements guide carefully – https://tagdiv.com/newspaper-theme-requirements/

If you have more questions let us know.
Thanks

Hi,

The first thing to check is the theme requirements guide – https://tagdiv.com/newspaper-theme-requirements/
If the theme panel works but works slowly could be caused by insufficient resources, like wp-memory.
If the theme panel doesn’t work at all and keeps hanging, you could try the other suggestions from this topic as well – https://forum.tagdiv.com/topic/problem-with-newspaper-theme/

If you already checked these and the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin login. Also mention how we can see the problem or any relevant details about it. Let us know.

Thanks

Hi,

Thank you for your question. The Newsmag theme update brings a change for the customers that use WP Bakery Page Builder with our Theme:

When you’ll be updating to the Newsmag 4.8 version, you’ll need to activate the tagDiv Composer to keep the Newsmag theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website. You can use the WP Bakery page builder as you did before the update. We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa.

Hope this helps and let us know how it goes!

Thank you for understanding!

Hi,

Most of the theme files were moved into the tagDiv Composer plugin as per the requirements of Envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements. We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ Moving forward with such requirements, a child theme will only work with functions.php, and style.css, as there are very few files left in the main theme as Envato, requires all functionality to be added through plugins. I that case, all of your additional customizations will be lost, sorry! Before making any update, we recommend to make a full backup to your database and then, all of your additional customizations should have to be re-added.
Regarding on TD Composer, please notice this the main required plugin of our theme and it has to be enabled if you want to have the all theme functionality. If you do not like it, you can also install the WP Backey and keep both to be enabled.

Sorry for the inconvenience and thank you for understanding.

Thank you!

Hi,

Please check this topic about web page shows 507 insufficient storage once in a while -> https://stackoverflow.com/questions/52931534/web-page-shows-507-insufficient-storage-once-in-a-while
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!