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simchris
tagDiv Member

Generally a good practice to keep a backup of your website prior to moving to *any* major theme version upgrade. Also good to review changelog prior to install. Just because there is a new version doesn’t mean you have to use it. Often themes with major version updates add or change things, and this may mean site needs adjustments to work with new features.

ALWAYS: back up your dbase via MySQL/hosting account, files, website via FTP to a local hard drive or cloud backup for safe keeping. This is why WordPress also recommends this before installing new versions of WP, for same reason. Things change; site might or might not need to be adjusted to work with changes.

If you are not keeping prior install copies (and good time to start planning to keep backups of your projects!), you can usually email tagdiv to have them email you the prior version, unless it had some big security flaw (there were couple of versions with security flaw, just like WordPress itself).

If you need the last version (e.g., 8.4x), you can often email them directly from the contact info in forum to “ask nicely” for the prior version. 🙂

LEARN TO BACK UP YOUR FILES, INSTALL FILES, WEBSITE AND DBASE. Or, it will bite you at some point.

idazamp
Participant
#0

Hi, I’ve installed the theme and make a preview before activation but I have this error “Fatal error: Call to undefined method WP_Upgrader::clear_destination() in /home/xxxxxx/domains/sitename.it/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_first_install.php on line 164”.

I’ve reinstalled the theme many times and installed (and activated) all plugins but the error is the same. I don’t know where is the problem!

nateb2127
Participant
#0

Hello thank you guys for keeping this theme up to date and for all the new features. However, we are not ready to go through a huge update process. After reviewing the change log I noticed that there was an update in August for XSS security is there a way to access an older version of the theme specifically that particular release? Or could I be provided with the files to update the security of the theme as we are still on 8.1
Thank you for your time, I have yet to request that our site be showcased but as of now if you are willing here is our site https://christianjournal.net

simchris
tagDiv Member

Did you check your post with GTmetrix.com ?

Did you review my long tutorial on how to optimize your site?

Did you look at the tutorials in the docs section on suggestions for speeding up site?

All good places to start 🙂

VARA0244
Participant
#0

newspaper 8.5 getting 500 internal server error theme preview after installation

idazamp
Participant
#0

I’ve installed theme via WordPress and after the installation I try to make a preview (before activation) but I have this error: Fatal error: Call to undefined method WP_Upgrader::clear_destination() in /home/wxxxxx/domains/namesite.it/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_first_install.php on line 164

What’s the problem about the preview?

Catalin
tagDiv Staff

Hello Nandoairoldi,

Please provide your website URL so I can take a closer look at this on mobile devices. First of all, make sure that you are using the latest theme version installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If you will check our demo preview, regarding on Videos you will see that all of them are responsive and works as expected.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

I guess that you are referring to the Google+ when you share the post on that social network, right? If you will check our demo preview, you will see that thing work as expected as you can see here -> https://www.screencast.com/t/rJiYzmXS2 Please notice that the theme does not have any control over it. So, if you want to manage this section, you should install the plugin, Seo Yoast. I have inspected your website and I saw that you using such an untested plugins which can interact with the theme core files and cause a lot of unknown issues. For example, I have checked your social media section from your website and I saw these buttons which do not come from our theme functionality -> https://www.screencast.com/t/PQnysoVhrXA Most likely, these come from plugins which are not tested with our theme and which can break it.

Thanks for your understanding!

nycinsider
tagDiv Member

it was a new page.
I’m not disabling plugins. That’s always the worst and most lazy answer you give. Not happening. Try again.
I can hover over linsk on any page/post on the entire site. I can do it in preview mode.

Now make it work on the front end of your composer. Simple – just make it work like it should.

lazcansar
Participant
#0

Hi, sorry my bad english,
My web site review chrome or internet explorer or firefox desktop change automatic mobil version 🙁
Useally all time.

Simion C.
tagDiv Staff

Hi,

At the moment there is no setting for this, the modules will display the review instead of the author name and date.
If you could wait for the next theme update, there will be an option added in Theme panel->Block settings that gives the possibility to enable/disable review rating for modules. So you can simply switch them off with this setting.

Thanks

nycinsider
Participant
#0

One of the hundreds of issues with it: when you are previewing a page, you can’t hover over links or images and see them (like any other page preview in WP) or click edit on a block to edit a specific post or use console or inspector or anything useful one uses when creating a web page. Basically, the whole thing is blocked out. Some of us need to be able to do this to work with a page/post. When can you fix this?

daken05
Participant
#0

Hello TagDiv

How to create a contact page same the demo on themeforest preview (classic blog – Newsmag)?

Thanks!

Catalin
tagDiv Staff

Hello,

Sorry for this but please notice that if you will check our emo preview you will see that the page score are the same for both devices. Notice that the page speed depends greatly on how well your site is customized and optimized. The only useful guide, in this case, can be found here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Also, you can read here -> https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Hope this helps!

Thanks for the message!

shadez
Participant
#0

UPDATE: 1) solved after removing the Jetpack Plugin. The issue 2) continues to exist. :-/

1) Posts settings don’t work
Whenever I make any change in the Theme Panel, the progress spinner takes forever to apply the changes. I have to refresh the tab to view the changes. Despite choosing default Post Template, I can’t make changes whenever creating a new post. Also Feature Image option appears partially with no option to add photos. In short, can’t create new posts or new pages easily.

2) Whenever I try to preview a test post, the “Edit Live CSS” box appears with no option to shut it.
Image: https://i.imgur.com/A4ZUDuJ.png

Please guide me how do I solve this issue. I’ve already clean installed WP 4.9 and freshly activated Newspaper theme on it.

Catalin
tagDiv Staff

Hello dwarkapuria,

Unfortunately, the theme does not support the full-width content, sorry! So, if you want to have some full-width elements you should use our full-width elements according to our demo preview here -> https://demo.tagdiv.com/newspaper/full-big-grid-1/ You can refer to the following topic here -> https://forum.tagdiv.com/topic/full-width-website-option/

Thanks for the message!

roseways
tagDiv Member

Does using the premium edition of Yoast make any difference?

I’m struggling with getting the preview on a post in Facebook. Sometimes I get 404. The facebook debugger tool says that I dont have og:image tags or og:description tags.

I’m using Yoast free edition.

Thanks, James.

Catalin
tagDiv Staff

Hello guarabana,

1)Notice that demo uses the post style 8 which displays the featured image to be wide, fit the theme’s width, like in our demo preview. Also, please notice that the theme does not have a full-width layout. This is fix and it cannot be changed to be full width because the theme does not support this, sorry!
2)Why? Because this is the style of the theme and all of the buttons are the rectangular. So, if you want to change it, you should use a bit of CSS code for this:

The code is ->

.td-social-pinterest{
background-color: #bd081c;
border-radius:50%!important;
}
.td-social-pinterest .td-icon-pinterest {
font-size: 28px;
}

The result is here -> https://www.screencast.com/t/xAf5Kd76Qg0

Thanks for your understanding!

aprendefeliz
Participant
#0

I have installed NewsMag with 1 click install, Demo “Travel”
I try “Edit with TD Composer” but I can not see the preview of page for configurating the site… The side right is white
What is the problem?

webstone24
tagDiv Member

Thanks first for this info.
So I deactivated this plugin (really don´t needed it) – but it is always the problem, that I´m NOT ABLE to save any changes.
Even I wanna add a block (with the tagdi composer), set my category filter… and click SAVE – nothing happend.
Even in the preview – nothing – the text I put in – it shows in the NEW PAGE – but NO BLOCK or anything from the editor….
Even the colors are totally different (in the Theme Panel) – EVERY COLOR is in blue, even I choose red…..
If you want you can have an admin account

Catalin
tagDiv Staff

Hello fontkey,

Unfortunately, these types of scrips do not come from our theme, sorry! Most likely, it comes from your such a plugins used by you. If you will check the source page of our demo preview you will do not find these scripts. Try to disable all of your untested plugins, purge all CDEN files if you are using the CDN system, clear all the caches and check the results.

Thanks for the message!

okajones
Participant
#0

How do I use “Visual Composer”? instead of visual composer, I am seeing “TagDiv Composer” against what you guys have in your tutorial video. How do I install the Visual composer that will give me all most exactly as what you have on your demo preview?

Alexandru Ghionoiu
tagDiv Member

I have the same issue.
Normally working on firefox but couldnt see the preview of the page, tried Chrome with same results but weirdly it works on our old friend IE.

Have latest versions of WP

kewelin
Participant
#0

Hi, my site link: http://blog.flipweb.tw/category/valuactions/
On the category page, the first article does not show article preview, all article is there.
when I post a new article, I can not do a preview for my articles on the category page.
I want my article to be the preview and people can click “read more” to read this article.
Can somebody tell me what did I do wrong?

Catalin
tagDiv Staff

Hello jupigo,

I have inspected your website and I saw that your TagDiv gallery and I saw that your images are not working well on the lightbox. Please try to update the theme to the latest version of it, remove all of the untested plugins, clear all the caches and check the results. The default theme’s behavior for tagDiv Gallery can be seen here -> https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/ in our demo preview.

Thanks for the message!

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