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dra_proba
tagDiv Member

I saw that, but the LightBox option is not available. It’s a mystery, if the option became available, the gallery might work with pop-ups. Why is this option unavailable?

Screenshot: https://drive.google.com/file/d/1GZZgYXHY28hifLak96AZza8hNUB-Sota/view?usp=sharing

dra_proba
tagDiv Member

The screenshot is on the link: https://drive.google.com/file/d/1VudlXFSxWAao4Pf_Wid-gOfSS-1ZHB-N/view?usp=sharing
1. The part of the screen where the Drop Cap is visible.
2. Setting in the administration when writing the content of the page.
3. My try to change the color, but the color of the whole text changes and the Drop Cap remains blue :-((

theblog101
tagDiv Member

I have also recorded a screen recorder to better explain my problem :
https://drive.google.com/file/d/1acEbls5gWEaanpCsPHhCfs54P6GVbxJV/view?usp=sharing

suffolk_nick
tagDiv Member

Hi Anamaria I thought I saw that Flipboard was being added to Social Share, however I just updated to Ver 11.5 of Newspaper and it is still not available to add from my control panel.

Is there anything I can do to get it to appear under sharing options on my posts?

hindimp3ringtone
Participant
#0

theme pannel paid features problem

i attached all the screenshot related to my quries. I’m not getting all the option of paid theme features in theme pannel . On otherhand my friend’s website all paid option are showing smoothly . so please cheackout my website website url and resolve it
for your kind information i’m using latest version of newspaper theme
please help me

HEX80
Participant
#0

Hi,

TagDiv Composer has not worked for me lately, I only see a black screen

Photo

TagDiv Composer

hindimp3ringtone
Participant
#0

licence key is not working and showing a error  and I'm not getting paid feature of theme

please help me to resolve the issue on my websitewebsite url

Bettina
tagDiv Staff

Hello!

1. Please check the settings from the homepage and apply them for the other pages too.
2. You can copy paste the elements in the other page as well.
3. There is only 1 element displaying on 2 rows. So, you can limit the flex block at 4 posts and add other flex block with limit 4 and offset 4.(or copy paste it). For more information about the settings, please check this guide: https://forum.tagdiv.com/flex-block-settings-guide/
4. You use the Mobile Theme plugin, so you can not modify that because there are only some settings in the Theme panel -> Mobile theme.
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or adjust them to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

5. Please check this guide: https://forum.tagdiv.com/social-sharing/

6. Use a responsive version and all you need to do is to uninstall the Mobile Theme plugin.

Thank you!

bitfinsider
Participant
#0

I’ve some questions on the website issues and with mobile, the mobile version has been not up to my expectations lately, please kindly assist! I would appreciate if you can provide a step by step guide to make the amendments please.

my website is bitfinsider.com ,

1. https://ibb.co/ZL6GJRG – the subscribe to newsletter box, can it be aligned with the photo? This is happening on other pages except the home page.

2. https://ibb.co/vczgfxC – for this highlight box, can it appear on other pages of the section? For example, if I click on page 2 or page 3, the box disappears.

3. https://ibb.co/TP231tZ – for the insights, can I make the second row to be the same size as the first row?

4. https://ibb.co/W6ykmYZ , https://ibb.co/9sGyGxv – the mobile site highlights the latest 3 articles, but on page 2, it doesn’t show, how do I make it consistent?

5. https://ibb.co/gVjFxfq – how do I insert more social links here for sharing?

lastly, my mobile site has no footer, how do I make it the same as my desktop site? Thank you.

Hope you can help!

jayflyer
tagDiv Member

you mind sharing that solution?
im also looking for a workaround

Anamaria
tagDiv Staff

Hi,


@elmoncada79
we will investigate it.

@Korik12
I replied by email

@MrElectrician
Thank you for sharing this information, and now I think it’s a similar issue.

Thank you!

Simion C.
tagDiv Staff

Hi,

I see AMP is used on the website, and all mobile visitors are redirected to the AMP version.

In this case, in the AMP version, the sharing buttons don’t work in the same way as in the responsive version or when using the mobile theme alone. Using the share buttons in the AMP version will indeed not open a new window/tab, they will open in the same one, or with the social applications if they are installed on the mobile.

I can’t provide a solution for this unfortunately. I could add this on our list, maybe it can be done, but I can’t promise anything unfortunately.

Thank you!

Simion C.
tagDiv Staff

Hi,

There can be other cases why WhatsApp doesn’t share the post correctly. The rest of the socials all have debugging tools, WhatsApp does not. Normally the issue is with the size of the images, in case the image is not displayed when sharing. But there can be other issues.

I checked a post from the website, Facebook sees the image
https://i.imgur.com/K4q8UPv.png

Twitter as well https://i.imgur.com/h8Pqyt4.png

But trying it with WhatsApp, there is no image when sharing this post.

The og image meta tag is in the page https://i.imgur.com/WbzC5kO.png
And it is not too large. All the other socials use it, besides WhatsApp. I cannot explain why this happens however. The theme would have nothing to do with the sharing. Yoast loads the og meta tags, and the socials use them.

I had a similar case recently, everything was in order on the website, same as here, but still the WhatsApp share would not work consistently. For some posts it worked and for others it did not. I tried various suggestions found online https://stackoverflow.com/questions/19778620/provide-an-image-for-whatsapp-link-sharing And I tried with a default WordPress theme as well.
But no definite solution was found so far. If I would have a solution, I would gladly provide it.

Thank you!

Simion C.
tagDiv Staff

Hi,

That depends, which social sharing button are you referring to? Pressing the sharing buttons on mobile may open the mobile apps, to share the post. For example pressing the WhatsApp sharing button will open the WhatsApp app.

Could you provide an example of the problem you mention? I will check, let me know.

Thank you!

bejoined
Participant
#0

Hi
How can I change the loading icon in the main menu or anywhere else, see attached photos.
https://drive.google.com/file/d/1Rto9pqJ6JQUFy-eWDpP4CGV3XqhpMyYq/view?usp=sharing <Blue icon>
https://drive.google.com/file/d/1Efx3ETMZtrf28V7i1kiyqgcvfx93wPG7/view?usp=sharing <Pink icon>

Jeffmart
Participant
#0

In an old version of the Newsmag theme (4<), Sharing via whatsapp worked fine. But I recently bought the new version and since the update it has stopped working. Not even now, with version 5. This only affects shares via whatsapp. It is not a break for the size of the image, according to Whatsapp standards. Neither the image (thumbnail) nor the post description appears in the share. The og:image tag seems to be correctly added, so it works for other networks (eg FB, IG, Telegram). But it doesn’t work for Whatsapp. I’ve been trying to solve this problem for a year, without identifying what the cause is!

I’ve seen posts from other users with the same problem on Newspaper. And an admin recommended a Yoast Forum post. I use Yoast on dozens of websites and it’s not the problem as it works on all of them. I only have problems on the site that uses the Newsmag theme.

Can you help us?

Thx,
Jeff

NDDdude
tagDiv Member

Hi Bettina,

Sorry it has taken a few days to get back to you.
I’v had a look in the Time-Machine section under Updates, and I can’t see the version that Calin had suggested, which is “Newspaper v111 package”.
Is there anyway I can get a link to download this version. I’m doing a lot of running around to find it with no success.

Thank you.
Cheers, Matt

https://drive.google.com/file/d/17RAvmR01PHTxf5hohrW1LM7oAfcLKO7L/view?usp=sharing
Link to screenshot

  • This reply was modified 4 years by NDDdude. Reason: Adding image
  • This reply was modified 4 years by NDDdude. Reason: removed img tag
  • This reply was modified 4 years by NDDdude. Reason: forgot to ask the question
digitalash123
Participant
#0

Hello,

I am new to Newspaper theme. I just bought it and installed it yesterday and trying to adjust some look and feel of my website. I am facing some issues while fine tuning some vertical spacing / gaps between elements. I don’t see any options to reduce the vertical spacing for several elements. I watched some of your YouTube videos but unfortunately most of them are for older version of the theme and did not get my answer from those videos.

I am not mentioning my website address here because I am not sure if this ticket/ppst is visible to public or only to you(support staff). I have not yet officially launched the site so don’t want to disclose the URL in public yet. If this ticket is private (only support staff), I don’t mind sharing the URL with you. But I have attached the screenshots of my problems here.

Secondly, I want to know how to hide the reCaptch image that is shown in the bottom right corner of the website. Its looking ugly and I want to hide it. I did not find any option to do so.

Please see images and let me know how to fix these things.

Thanks

Image - how to reduce vertical spacing in the header? https://prnt.sc/il0KrH_NG4sB
Image - how to reduce vertical spacing in the footer? https://prnt.sc/AaMxLNSyV1yj
Image - how to hide the reCaptcha image? https://prnt.sc/2Fw-kkUjbHF2

CO01
tagDiv Member

Hello,
Thanks for sharing the guide.

Could there be different setting for the post author and the page author? If an author has written both a page and a post, will it work for both?

I haven’t uploaded anything to the cloud template so far. If I select import does it import all the template content and setting or only the template setting?

Thank you for reply.

casprom
Participant
#0

Hi guys,
We’re having an issue since we’re using the elements “Slide” and all the imagens seem to get too blurry. We’re tried different ratios and sizes, but it always gets like this (https://drive.google.com/file/d/1UZCe6EG8ZkmLyTpnSM7166jyEahhGxcO/view?usp=sharing). It’s weird because in editing it looks good (https://drive.google.com/file/d/1Kv7Wi1wqP1U9_X_0E18ElbNUMc9SMAjN/view?usp=sharing) but when we save and view it goes back to being ugly. A little help?

terry.bettendorf
Participant
#0

Hello –

Thanks so much for your assistance in advance, really appreciate expertise of TagDiv and the community. 🙂

I’m experiencing an issue where the header is overlapping elements (e.g. header text) of the main content area as well as sidebar (e.g. header text) on certain pages. So far, I’ve seen this on Posts pages as well as Search results page. It seems to happen on desktop view only, not mobile.

My WP install and theme should be very clean, have basic plugins and have no customizations or anything else complex.

Posts Page Error Visual Example

Search Page Results Error Visual Example

k.nagesh
tagDiv Member

Hello Calin,

Following is the link for your reference.
https://drive.google.com/file/d/1yTPh9WyqUygcUu8rHCqQKZ8c4c7GtLvB/view?usp=sharing

Where I need to build every post separately for web and mobile, or just enabling mobile view in post shall be sufficient

Thank You

alext8
Participant
#0

Hi,

In the tag div composer on a new blank page, I click on the row settings, then click on the two column layout. The result is two rows in one column. Both rows are full width. If I choose three columns I get three rows and so on. I am unable to create columns despite following the instructions. Any ideas?

Please see screenshots here: https://drive.google.com/drive/folders/1QxkpEl-G–JZCTqYIasNd6RHNyIHrAMp?usp=sharing

Thanks

Bettina
tagDiv Staff

Hello!

Please check this topic: https://forum.tagdiv.com/topic/social-sharing-6/

Hope that helps you!

Thank you!

NDDdude
Participant
#0

Hello there,

We’re making the radical move from Newspaper 9-ish to Newspaper 11.
We ran a child theme modifying the loop-single.php to put in our video player…

Currently I’m working on a local test site.
https://drive.google.com/file/d/133ApypF8UXlVfM7IbnssPXfFIxIXKCce/view?usp=sharing

We used custom fields to enter files etc, and had an if-else statement to hide the player when there was no video and placing the code just under the get_content.

In 11 I can’t get this to work.
1) I’ve tried a child theme not using the Standard Pack Plugin
2) I’ve tried a child theme using the Standard Pack Plugin
https://drive.google.com/file/d/1r2lrF_MWuDoWa9I-7A7HspesG0BXZash/view?usp=sharing
3) I’ve tried hacking loop-singe.php in the main theme just to see if it would display.
4) I’ve tried using the video player without the php code, and just hard coded it.

SO these are the things are probably wrong.
1) template.php in the child theme is not correct
2) the php used in my code is not longer correct
3) I’m not using the right template.
4) Probably a bunch of other things

Any insight would be greatly appreciated.

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