No search results were found in Documentation!
Hello!
Regarding to the ads, you have some errors in the console. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
If you use this option with the Mobile Theme plugin, then please reinstall this plugin and see the changes. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/
It depends how and where you insert the social media. Please check our documentation: https://forum.tagdiv.com/social-icons/
https://forum.tagdiv.com/social-sharing/
https://forum.tagdiv.com/tagdiv-social-counter-intro/
Please do not use Elementor + Composer because there is a plugin conflict between them.
Thank you!
Hi there,
I´m missing Undo and Redo arrows in Composer (Cmd+Z isnt working either). Tried few different cache clean browsers but i cant get them back.
The appear on loading but dissapear right away.
Hope you can help me out.
Website: nomada360.com (coming soon mode)
Video screenshot of the issue: https://drive.google.com/file/d/1lOjUblb016IvJfnBSKv1ClFqsYCaqq0s/view?usp=sharing
Thanks
Hello,
I think something happens recently approx a 1-2 weeks we do not have image when sharing to Facebook
To fix this now I need to go to Yoast SEO > Social > select Image – upload image here and then go to https://developers.facebook.com and scrape this post to get image on Facebook
How to fix this problem?
Hello,
It’s hard to describe the issue on my menu, so I’m sharing the link: https://www.captainforest.com/
If you go on zero waste or tools in the menu, you have all sub menus in the left displayed in a column, and also strangely there is one single line on the top with one of the sub menus categories … sorry hard to explain with words. If you go on the website, you will see the bug. I looked everywhere in the settings and found no way to correct this. I would like the submenu to be all in the left without the line on the top.
Hello,
I had previously done the test you mentioned, but just tried again. Disabled all plugins except TagDiv plugins, cleared my browser cache, and did a hard refresh of the site. It had no change on the site. The bottom social share buttons were styled correctly, while the top were incorrect. Both Social Sharing elements look correct in the backend still which tells me the changes are being saved.
I checked the DevTools and there are no errors showing that I can see. I read through the article regarding other factors that can interfere with the theme and it doesn’t look like those are the issue either.
Thank you for sharing with us!
is there any option to delete ‘website’ and ’email’ option from comment section. screenshot
The top banner is not shown on top of smartphone page when scroll the page down. Here is the screenshots.
https://drive.google.com/file/d/1hhds8FDdb4Oqi5QgZwex6-UUM0UCnQAk/view?usp=sharing
Here is the page’s URL. What’s the solution?
https://www.xianrenzhang.jp/%e4%b8%83%e5%be%8b-%e4%b8%8a%e5%b7%b3%e8%8a%82%e6%99%a8%e5%bd%92%e6%9c%89%e6%84%9f/
Thanks.
Hi There,
I have added a block to show the most popular posts on the post detail template’s sidebar:
Example: https://jornaldoalgarve.pt/psd-quer-saber-o-que-se-passa-no-bloco-de-partos-em-portimao/
The same block is also on the homepage and other pages.
I immediately started noticing a very high CPU server usage, and it got confirmation that the cause is the query blocks, mainly the popular posts.
https://drive.google.com/file/d/1cPzMqjT9NeCaHfi88XqVoWFvqJ7HBEkQ/view?usp=sharing
https://drive.google.com/file/d/1cYa48GSzxGpHf_lG8n_1xJeyCcfGFFH-/view?usp=sharing
We are currently running:
– Object cache (Redis)
– Database cache (Memcached)
– Page cache
– Cloudflare
Server:
VPS with 8GB of ram and 4 cores
The issue is every time a non-cached page gets served, the CPU usage increases immensely.
Is there any issue with this block? If not, is there any way to make it use fewer resources?
Thanks
Hello Bettina,
I’ve made this video -> https://drive.google.com/file/d/1_ijnqBJ2VbkYn2nMtm2d3awLe4MaSd2k/view?usp=sharing
There is unknown think appeared below footer ->femmepod.com this is my site. you can check.
How to remove that unknown thing?
Thanks!
Hello!
Access the homepage in frontend, edit it with the TagDiv Composer, click on the logo and make sure this setting is set as “HIDE”. Delete the logo text “Ani” and logo text tagline “Globe” from General tab.
Click on any row of the elements, and the background color should be in the CSS tab: https://prnt.sc/JEOXXo-pno1l
You can add a social link, check this topic: https://forum.tagdiv.com/topic/how-do-i-add-a-patreon-social-link/
Unfortunately, you can not add an option for sharing.
Thank you!
Hello,
Thanks for always your support us.
I am writing to ask you to add one more social sharing icon ” Kakaotalk”, a mobile social application. It is pretty popular, so if you have any plan for the next release update, we’d appreciate it if you could update it.
Hi guys,
So we have purchased a license on themeforest and for some reason when we try to build a page with tagDiv Composer using tagDiv Cloud Library we get this message in red:
“Envato key is missing or invalid. Please register your theme using a valid key and try again.”
Images:
https://drive.google.com/file/d/1PI3Y9Eok6lShYwDKR5N31zLTJ-ZCnKf8/view?usp=sharing
https://drive.google.com/file/d/1Vb9eKJtyxYKfe8khjCvIjVk2pY5pTsQ9/view?usp=sharing
Is there any problem with our purchase key? When we check the Newspaper’s theme panel it says that it’s registered and so in the System Status tab. Should I Reset Key or something?
Hello!
Did you contact also your host provider?
Unfortunately, we do not provide support via calls or screen sharing apps.
Check this guide: http://net-informations.com/q/mis/reached.html
Hope that helps you!
Thank you!
It is showing.. https://www.screencast.com/t/YXPmuZRNK
Please help me as soon as possible. I think it’s a serious issue can you contact me through anydesk? or any screen sharing app. so that you can solve this issue faster, If you are okay with it! I have checked all site health and requirements everything is alright from my side
Hi,
I am having issues with the Mobile Theme / AMP.
I have activated both plugins and for the mobile page I have copied the content from the desktop version but the issue is when I go to edit from the backend I can see all the contents there for the mobile version but I am not seeing any content on the frontend.
Here are some screenshots for your reference https://drive.google.com/drive/folders/1B24yg5Be4TXi-knxwgHkjje0HxR65B_U?usp=sharing
Please let me know how I can make it work.
Thanks
Hello!
Sorry, it was a misunderstanding. You do not need to login for sharing option or set anything.
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem persists, then we can investigate further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look!
Thank you!
Hi,
Thank you for sharing with us! I pass this information to our developers.
Have a great weekend!
In case it can be of help to your team, I had created this SO thread at the same time as posting here, to help accelerate things a bit. I am sharing the link here. Perhaps it contains some useful tips for optimizing those queries?
https://stackoverflow.com/questions/71532089/where-to-start-to-optimize-slow-wp-sql-query
Perhaps starting with the first suggestion to remove SQL_CALC_FOUND_ROWS would help indeed?
Hello Bettina!
Thanks!
I made a video with Nimbus and Chrome. The link: https://drive.google.com/file/d/1XtAqLcVziDru_vy0Qdzg7T6uC_qdTtdi/view?usp=sharing
Hello,
Thank you for sharing this information, I’m sure it will help other users as well.
Have a lovely weekend!
Hi Bettina, we’ve been asking our authors to try to find the Feature Video field, we even tried to look for it in the preferences as you can see in this screenshot from an author account (https://drive.google.com/file/d/1wG0JvFcgXNz5B_9JT-k8zFeEpJGT6eD4/view?usp=sharing) but it doesn’t show up.
We’ve the roles and capabilities plugin in our website so maybe you could tell us how to enable it through there, so they could view and use this Feature Video field while creating their posts.
Bettina, as soon as you have confirmed I will send the login details.
One additional question:
Because of the extreme load sometimes not all featured images are imported.
We have set the default thumbnail and it is working accross our page.
However, it is not showing on the main big grid on the top as you can see ffrom the screenshots below. There it is only blue but not showingg the image.
Image size is 1920×1920 so it should also be large enough for the top Grid.
Thanks
Sven
https://drive.google.com/file/d/1fxQqNdK6_RdcLMDXG_9bseTZufv-l3nh/view?usp=sharing
https://drive.google.com/file/d/1fxQqNdK6_RdcLMDXG_9bseTZufv-l3nh/view?usp=sharing
HI Bettina, thanks for getting back.
Before sharing any confidential information, may I ask if this is a public or private thread?
Thanks
Sven
HI Calin,
Is there any update regarding my query?
we can subscribe to WhatsApp users and share the news link or if the system can manage to send the link directly to the subscriber without any manual sharing?
