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kibiribi
tagDiv Member

Update:
I’ve enabled AMP – https://prnt.sc/u3iga7
but page told me that it is not compatible – https://prnt.sc/u3igwh
But after page update I can see a banner – https://prnt.sc/u3ihnt
Strange – I can’t explain myself

Calin
tagDiv Staff

Hi,

This is a strange situation, since you are using the same post template the layout should be the same, now the only thing is to be both articles/posts and not custom post types, also what can interfere is the content, is possible that in the one without ‘Related Articles’ block to use some shortcodes from untested plugins, pleas make a test and please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

packlondon
Participant
#0

I have tried to connect my account numerous times; each time, after going through the connection process and saving the settings, the connected account disappears. I have cleared the cache & tried different browsers & different accounts, without success. The strange thing is it was working the other day, and the only thing that has changed is that I tried to connect a different account. Thanks

kibiribi
tagDiv Member

Thanks for you time and detailed explanations!

1) comment 1 – Acc. to “You can change the line color on menu from here -> https://i.imgur.com/rNh4cuW.png”
it’s strange  -when I clicked to MegaMenu row Blue color was not shown. it shows me whine only. That’s why I searched Blue color swatch in this section and didn’t find. 

2) Acc. to Header trandslation – https://prnt.sc/u27di8
Button “Search” was ranslated but bottom text was translated in the Template Pannel – https://prnt.sc/u27efg But text was not changed.

Mark Gilbert
Participant
#0

I’m finding a lot of problems with WordPress 5.5.

Some of these are obviously problems with the “improvements” WordPress have made – their redesign means I have to make a lot more keystrokes getting to the same result in Newspaper (I am using 10.3.6.1). Amazingly they seem to have taken no account of productivity.

One strange one is that Preview now often won’t load without first reloading the wpadmin post page. Or is this a mismatch between Newspaper 10.3.6.1 and WordPress 5.5? Are there other problems with the two that will be fixed in next NP update?

Thanks
MG

andxtagdiv
Participant
#0

See video:
https://www.dropbox.com/s/84c7bqnddg4by11/TD-Composer%20-%20looses%20post-loop%20when%20title%20padding%20adjusted.mov?dl=0

In one language, when I try to adjust the title padding, it does not work. But in the other language it does work.

Calin
tagDiv Staff

Hi Sal+Pimienta, there is no strange thing, you have enabled the tagDiv mobile theme plugin, and this has a different layout then the responsive version of the theme, that is way the content does not match.
What you can do if you want the same version is to use the mobile theme plugin only as template for amp version -> https://i.imgur.com/flQEloT.png or you can simply disablet the plugin.
Thank you!

Calin
tagDiv Staff

Hi,

This is strange case, if I understand correctly, somehow the link for featured image is there, but the image is not loading, but after you update the post the ling is displaying the image. It will be good if you could inspect this problem, if you can make a full backup to your website and if you can provide us access to check this problem, or if you can make a staging where to set your website and to provide us access to inspect it, in this way if there is a theme problem or something that is set wrong and we miss it we can fix it without affecting the live website.

Thank you for your understanding!

fisherbox
Participant
#0

Hello,

There’s an invisible H1 (but visible for Google) in every page of my site dealing about : Javascript ES6 not supported
Here’s the document outline of my homepage : https://blog-peche.thefisherbox.com/wp-content/uploads/2020/08/issue-fisherbox-H1-JS.jpg
My blog : https://blog-peche.thefisherbox.com/

I think it’s related to Newspaper Theme because when i inspect the HTML code of my page i see this :

<div id=”tdb-es6-not-supported” style=”display: none;”>
<div class=”tdb-es6-wrap”>
<div class=”tdb-es6-content”>
<h1 class=”tdb-es6-title”>Javascript ES6 not supported</h1>
<div class=”tdb-es6-message”>This feature is not available on this browser. Please use a browser that supports javascript ES6:</div>
<table>
<tbody><tr>
<th></th>
<th></th>
</tr>
<tr>
<td>Chrome</td>
<td>(v49+)</td>
</tr>
<tr>
<td>Firefox</td>
<td>(v57+)</td>
</tr>
<tr>
<td>Safari</td>
<td>(v11+)</td>
</tr>
<tr>
<td>IE Edge</td>
<td>(v16+)</td>
</tr>
</tbody></table>
</div>
<div class=”tdb-es6-footer”>
<button class=”tdb-btn tdb-es6-close”>Close</button>
</div>
</div>
</div>

If you have any idea to remove this title, it should be great :).

Thanks

Calin
tagDiv Staff

Hi Martelli, there is no strange thing, you only have enable the tagDiv mobile theme plugin, and this has a different layout then the responsive version.
What you can do if you want the same version is to use the mobile theme plugin only as template for amp version -> https://i.imgur.com/flQEloT.png or you can simply disablet the plugin.
Thank you!

Calin
tagDiv Staff

Hi, this is quite strange since for me is displaying correctly when I use the live css on your website -> https://i.imgur.com/JwhrEgF.png
Also I do not see to have this code set in source of your page, I think that you set a different height.
Thank you!

Calin
tagDiv Staff

Hi navindesigns, this is quite strange, our theme is request the YouTube api to can get the number of subscribers and to use our play list -> https://forum.tagdiv.com/video-playlist-2/
There are no other theme elements that will solicit the api.
Thank you!

Calin
tagDiv Staff

Hi,

Indeed this seems to be a strange thing. I think that this problem is only on home page, if is so you can try this custom css
.home .td-block-row {
width: 101%;
}

Set the code in theme panel> custom code> custom css.
Let me know the results!

fabioweb90
Participant
#0

Hello! i know this is a strange question but my client is asking me why with zoom 33% i have issue on layout
https://ibb.co/CbcDnQK
posts should be always in 2 columns like 50% zoom https://ibb.co/xj4mdVy
Can we fix this?
Regards

rnbjunk
tagDiv Member

Hello Vlad.

The question is if the Mobile Theme that you developed, which is very good, will be upgraded sometime soon. The infinite load for mobile user (which are 80% ) on my site is a good feature that i would love to have on the mobile theme, and I think many user of newsparer are thinking the same.

I’ve now disabled mobile theme on my site, but if you read the post in mobile, the grafics are strange, and the font is way to small for a mobile phone reader. Please take this all as suggestion for the new version of the theme. here it’s an exaple, please read it from your phone https://www.rnbjunk.com/mtv-vma-2020-nominations-performers/

Thank you for your hearing and patience.

Fabian

Calin
tagDiv Staff

Hi,

If this problem is happen if you are using only the theme plugins is quite strange, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and credentials. We will take a look to this problem and we’ll try to fix it. Include a link to this topic in the email.

Thank you for your understanding!

andxtagdiv
Participant
#0

Above my 1st mega menu items, I have a strange, unformatted, additional menu item. Mostly the last category that also is in the mega menu.

Is that a known occurrence? How can I get rid of it?

This may (must) have come in when importing the GOSSIP header.

orizontsm
tagDiv Member

The last problem i have solved from wordpress settings. Is was strange that once theme was setup was reset this settings..or maybe was before..not sure 100% but now is ok.

The main problem remain with the mobile phone when we visit the website we cannot change nothing to eliminate the sample or modify category of news what to appear to mobile phone website version or to edit with TD composer.

  • This reply was modified 6 years by orizontsm.
wbennets
tagDiv Member

In the while I deactiveted autoptimize but the results on page is always the same, the strange things is that all the normal post are correct

Calin
tagDiv Staff

Hi,

Please make sure that the thumb has the right size, please use our guide for regenerate the thumb -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and provide me a link where I can inspect the situation, only in this way I can see what is the problem and how to remove that extra margin.

Thank you for your understanding!

monoazulweb
Participant
#0

Hi, i updated the theme and all plugins. But since this, the THEME PANEL are totaly strange.
First, the color are just grey or light grey (sound like disabled) and when I made any changes, just can’t save… because the SAVE CHANGES button are disappear!

wbriegel
Participant
#0

So, I had newspaper configured on my new site and looking great for the basic Defualt Pro Theme. This morning I woke up to a furious boss – the entire site is showing a strange mobile configuration across all desktop pages! When I am logged in the homepage in wordpress everything looks fine, but as soon as I log out it reverts to the strange mobile theme! I have recreated the website from scratch twice and the same thing keeps happening. What is causing this? I have disabled all suspect plugins? Any known fix for this.My site is FishCostaRica.org – but I have it password protected until I can get this glitch addressed

Calin
tagDiv Staff

Hi,
This is strange, usually this is add by some plugins or custom code for ads.
As a suggestion, please make a full backup to your website and database and make a theme update to Newspaper v10.3.6 and see if the problems are still persisting.

Let me know the results!

Calin
tagDiv Staff

Hi,

This can be a plugin conflict, please check it only with theme plugins.
This is quite strange, can you provide me a link where I can check this problem? in this way I will be able to provide a better answer.

Thank you!

Calin
tagDiv Staff

Hi marcelo.berwanger,

This is a strange behavior, for me is seems to work normal without problems.
If you want, we can take a look, maybe there is something that we can do, but for this you need to make a full backup to your website and database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

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