Search Results for 'system status'

Hi,

First please make sure you are uploading only the theme actual file, not the whole package
– https://forum.tagdiv.com/install-via-wordpress/
There could be a limit set by the hosting in terms of the size you can upload files (upload_max_filesize ), you could check that as well by contacting them. These would be the recommended configuration
– https://forum.tagdiv.com/system-status-parameters-guide/
Also test with all plugins deactivated to rule out a plugin cause. Let us knos the results.

Thanks

Hi,

Please first check if there are sufficient resources
– https://forum.tagdiv.com/system-status-parameters-guide/
Also test with theme plugins only. If there is still an issue, please send us an email at contact@tagdiv.com and provide admin login information and FTP access. Make a backup the website before. We will take a look. Also include a link to this topic in the email.

Thanks

Hello,

Please use this guide to increase the memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

If you encounter an error importing demos it could be the memory allocation. Please use this guide to increase the memory allocated to your WordPress and php. https://forum.tagdiv.com/system-status-parameters-guide/
If the error is still there, please check your file permissions and blocked files from your host or htaccess. Most of the times a file is being blocked by the security module as the demos need to be grabbed from our servers.

Thank you!

Hi,

The theme licence can be used on one website according to Envato specifications. As long as the theme is installed and activated on only one website, there will be no problem.
The theme has an option to reset the activation in the theme system status, in case you want to switch domains or websites
– https://www.screencast.com/t/btzc7l24
So simply reset the key, install them theme in the new location and activate it again. There will be no problem in this case.

Please download the latest theme package (8.7.2) and install it. There were many fixes and improvements made in this version
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Remember to update the theme plugins as well.

Thanks

That would mean that there are limitation in your server configuration, an upload max size more exactly
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/
You can contact your hosting provider and ask them to increase the default value, they should be able to do that. The theme also has some requirements for the server once installed, like the guide mentiones
– https://forum.tagdiv.com/system-status-parameters-guide/

Hello dwarkapuria,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, the PHP memory has exhausted and that’s why you cannot upload and save anything, sorry!

Thanks for the message!

Hi,

Try deactivating and deleting the tagDiv composer, then install it again from the latest theme package. Check if this solves the problem.

Check the theme system status as well
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. If there is still a problem, please send us an email at contact@tagdiv.com and we will take a look. Include a link to this topic in the email.

Thanks

Hello munvik,

Make sure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. Increase all system status parameters to our guide.

Thanks.

Hello tellpost,

Increase all the system status parameters to be according to our documentation from here -> clear all the caches and check the results. Also, if the problem is still there, please make a new theme installed and update all the plugins to the latest version of it with the version which comes bundled with the theme core file.

Thanks for your understanding!

Glad you could solve the issue. Plugin number is not limited by theme. Having sufficient WP memory would be required when using many plugins
– https://forum.tagdiv.com/system-status-parameters-guide/
As a general advice, installing only necessary plugins is always recomended
– http://www.wpbeginner.com/opinion/how-many-wordpress-plugins-should-you-install-on-your-site/

Hi,

So the error is displayed as you activate the theme. I would suggest to deactivate all plugins, leave only theme plugins active. Then try again. The theme and plugins should work as long as these requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
If you still have a problem, please send us an email at contact@tagdiv.com and provide admin login and FTP access. We will take a look. Also include a link to this topic in the email.

Thanks

First please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Check if the issue is solved. Additionally try deactivating all plugins except theme plugins, to see if this has any effect.

If there is still an issue after trying these suggestions, please send us an email at contact@tagdiv.com and provide admin login information and FTP access as well. We will take a look.

Thank you!

Hello steen168,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks.

Hi,

It seems to mention insufficient memory allocated, it should be of a minimum of 64mb (or more)
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the system status again, maybe that is the case. Let us know.

Thanks

Hello dylanswims,

Please increase your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, ensure that your theme version is the latest one and also, the TD Composer version is v2.1.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello mydisneydorks,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, the PHP memory has exhausted and that’s why you cannot save anything.

Thanks for your understanding!

Hi,

First please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Then deactivate all other plugins except theme plugins and test again to see if the error message is still displayed when using the composer.
If it is, send us an email at contact@tagdiv.com and provide admin login information and FTP access, we will investigate further. Also include a link to this topic in the email.

Thanks