Search Results for 'system status'

Hi

I found an javascript error on your site http://screencast.com/t/jUYsaPs5nX which may be caused by a plugin and it’s possible to affect the site functionality, so you can try to deactivate all plugins except
Visual Composer and also make sure you empty all caches then test again.

It’s possible that this issue with saving settings appears because the server security module blocks the access to admin-ajax.php file or the file it’s not found. Try to verify if this happens when you save settings in other cases in theme panel and also verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.

You should also check the max_input_vars directive from you php.ini file and make sure that it’s set above 2000, you can check this in system status section within theme’s panel: http://screencast.com/t/V8MumQISR

Thanks!

Hi There,

I have the same issue – my system status shows all good. Do I really need to check with my host or is there an alternative solutions that I can do myself?

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: parsererror
td_ajax_request_name: full_demo_media_1
errorThrown: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

responseText: <br />
<b>Fatal error</b>: Call to a member function get_error_messages() on a non-object in <b>/home/fffffff/public_html/wp-content/themes/Newspaper/includes/wp_booster/wp-admin/panel/td_demo_util.php</b> on line <b>719</b><br />

Additional attempts to resolve the issue:

1. Noticed the dev site was running php 5.3.29 stable while the main site was running php 5.5.21, so I switched the main site down to 5.3.29, but no change.

2. I upped the max input vars and memory limits to minimums specified by the system status tab of the theme. No changes detected.

3. I disabled all non-theme plugins and that didn’t make a difference.

Thank you very much for your help!

i have the changes on the PHP.ini File:

; Allow ASP-style <% %> tags.
; http://php.net/asp-tags
asp_tags = Off
php_value = max_input_vars 5000

; How many GET/POST/COOKIE input variables may be accepted
; max_input_vars = 5000

i tried to add: phpinfo(); to the category template but i don’t get this window – http://screencast.com/t/TUUKd1sLUw

i try to look at the “system status” and i’m still on 1000.
http://www.hayom.org.il/wp-content/uploads/2015/06/max_input_vars.jpg

also i tried to build a new menu but I’m still a limited amount of values that I can add to the menu..

if i replace them i can add more menu items without limit.

Thank you!

Go to “Newspaper”->”System Status”.

What is the value you have on “max_input_vars”?

Is it 1000 or generally lower than 2000? If so, try making it 3000 (edit your php.ini and restart your server to read new settings) and check if the problem is resolved.

Also check your “WP Memory Limit”. It should be at least 64M. If its not, at your “wp-config.php” file at the root of your site add this

define( ‘WP_MEMORY_LIMIT’, ’64M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ’96M’ );

before the line
/* That’s all, stop editing! Happy blogging. */

and if you have enough memory, make it even higher.

so are these two values (both of them) green or yellow?

• This reply was modified 11 years by neakriti.
• This reply was modified 11 years by neakriti.
• This reply was modified 11 years by neakriti.

Have you tried to change the max_input_vars both on the .htaccess and php.ini? Also, check if your server has good specs, they may suck and blame it on the theme instead. Last but not least what do the System Status on the theme panel say?

Alright, issue solved!! 😀

The issue was max_input_vars being lower then 2000. I did in deed change the value on the php.ini file to 3000 but it still didn’t work. after some google search I found out that the same value can also be modified on the .htaccess. After changing the value on the .htaccess file all issues disappeared!

Please authors, change the English on the Newspaper system status. Instead of saying to change the value on the php.ini, say that it can be needed to change the value both on php.ini and .htaccess file.

Hope it helps others! Cheers!