Search Results for 'system status'

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Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

meidanisalekos
tagDiv Member

Hi, and thanks for your reply…

Although I have disabled all plugins except those from tag div (and a maintenance plugin because I don’t want visitors to see any debugging process, but this maintenance plugin doesn’t affect anything) the problem exists…

Please Find Attached the System Status Screenshot

Also Find here a video recording: https://www.youtube.com/watch?v=p4QvleYIjqo

Lastly, I have replaced all tag_div plugins with a fresh download from themeforest, but the problem is still there .. 🙁

Thanks again…

https://www.meintanis.com/images/uploads/605b61197229a-1616601388636.png
https://www.meintanis.com/images/uploads/605b6148db96e-1616601419478.png

Anamaria
tagDiv Staff

Hi,

Please try to activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M,
also, if you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ Also please send us your website in order to take a look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

romyjohnson
tagDiv Member

Hi, I am getting the same error even though the system status looks fine.
https://ibb.co/WKH0yqG

Error is same:
https://ibb.co/8DDGdq0

What to do now? Every time I go to home page or post page and click the “Edit with TagDiv Composer” this above error shows up.

konomaru
tagDiv Member

Hi,

Thanks for the reply.
I tried reinstalling wordpress via cpanel, and then installed the theme via FTP.
I updated the wp-config.php file so that the WP_MEMORY_LIMIT was at the correct value. After configuring all of the settings, the “system status” reads all green ticks again.

I then installed the CLASSIC BLOG PRO pre-build website. However, the same error occurred, stating “tagDiv Importer detects that your server is not properly configured.”

If you visit the webpage now, you can see what it looks like:
konomaru.com

It’s blank, with a few elements around the top.
Any advice/help would be much appreciated. (I’ve gotta head to head, so if you happen to reply I’ll be able to read it in the morning!)

Thanks in advance.

konomaru
Participant
#0

I purchased the theme and installed it on a fresh version of wordpress.
System status reads as:

PHP Version 7.4.11
PHP Memory Limit 256 MB
PHP Execution Time 300
PHP Max Input Vars 3000

All green ticks supposedly. However, if I install a pre-build page, I get an error stating:
tagDiv Importer detects that your server is not properly configured.

After the install completes, no page shows up. It’s completely blank, and I have no idea how to fix this. Any help?

Ruthy Chiang
Participant
#0

Hello,

I want to add a new template to the cloud template but there is an error “Invalid reply from server endpoint” even though I’ve use an SSL to have https and my System Status is shown as the following:

  • PHP Version: 7.3.19
  • PHP Memory Limit: 256 MB
  • PHP Execution Time: 300
  • PHP Max Input Vars: 3000
  • max_execution_time: 300
  • max_input_vars: 3000
  • Nginx
  • php.ini memory limit: 256M

here’s a picture of the wp full statusmy Newspaper WordPress system status

How to fix it?
Let me know,
Thanks

url:my wordpress website

FINWEBSA
Participant
#0

Hi,

creating or modifying a category, it seems that the background image is loaded correctly but on the relative page it doesn’t appear, returning to the admin area, the relative field returns empty every time.

https://www.oltreconfine.ch/

The published article, in addition to not having the image of the related category, appears to be partially compromised in terms of rendering.

https://www.oltreconfine.ch/test/

Thanks for the support

David

Newspaper system status
Here you can check the system status. Yellow status means that the site will work as expected on the front end but it may cause problems in wp-admin. Memory notice: – the theme is well tested with a limit of 40MB/request but plugins may require more, for example woocommerce requires 256MB.

Theme config
Registration key i 4d389164 – **** – **** – **** – 653cfb14c1c0 Reset key
Theme name i Newspaper
Theme version i 10.3.9.1
Theme database version i 10.3.9.1
HTTP channel test wordpress
Installed demo i Influencer PRO – demo ID: influencer | install type: full
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache
PHP Version i 7.4.15
post_max_size i 150M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 180
max_input_vars 12000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.oltreconfine.ch
WP Site URL i https://www.oltreconfine.ch
WP version i 5.7
WP multisite enabled i No
WP Language i it_IT
WP Memory Limit 128 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.

matsati
Participant
#0

Hello,

I am having trouble with getting the correct values for the PHP Execution Time and PHP Max Input Vars for Newspaper theme. I am currently on PHP 7.4 installed and am running Newspaper Version: 10.3.9.1. I followed the system setup guide (https://forum.tagdiv.com/system-status-parameters-guide/) I restarted the php and load pages on the website, but nothing I do seems to get these settings to change (ie. PHP Execution Time 30 and PHP Max Input Vars 1000). Any suggestions on why this is happening?

I also noticed after this new theme update, basically bricked my cron scheduler. Nothing is running. I get this error:
“cURL error 28: Connection timed out after 3001 milliseconds”

Cant seem to figure out how to fix this either, any comments and suggestions would be greatly appreciated! 🙂


Duane

Rony123456
tagDiv Member

Hello?

Furthermore, my server’s wp memory limit is set to 512M, but under “System status”, the theme claims the limit is only 40M. But the phpinfo.php page says the limit is 512M.

bucurestiamenajari
Participant
#0

Hello,

Can anyone help me with this problem please? How can I increase memory space?

https://www.total-design.ro/wp-content/uploads/2021/03/2021-03-12.png

Is there also someone to help me for a fee with optimizing the Newspaper theme to improve the speed of opening our site?

Thank you and we look forward to your reply

Anamaria
tagDiv Staff

Hello,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Also, you do not need to have a plugin cache installed if you have it on your host…

Thank you!

trongnghia
tagDiv Member

Hello,

No, that not is WordPress Feature, this is of Newspaper Theme.

When you active theme Newspaper in Admin WordPress, Newspaper theme will make Main menu Newspaper include SubMenu: Welcome, Plugins, Prebuilt Websites, System status, Updates, Theme panel, Support.

Demo: https://prnt.sc/10dkg6w (Image link).

I am want to hide Main menu and Submenu Newspaper Theme was created when active theme.

Thanks

lucasflaviosb
Participant
#0

Both blocks in homepage are using “next prev ajax” pagination. After clicking, an infinite loading appears (image below).

URL: https://www.sonhoseguro.com.br/

Infinite loading:
Infinite loading

System status (if needed):
System status (if needed)

Anamaria
tagDiv Staff

Hello,

If you have tried both methods with the steps in our guide -> > https://tagdiv.com/how-to-activate-the-newspaper-theme/ and manually https://www.screencast.com/t/EL4k48Lq , please try go in Newspaper -> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the licence. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC, clear all the caches and check the results.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have tried both methods with the steps in our guide -> > https://tagdiv.com/how-to-activate-the-newspaper-theme/ and manually https://www.screencast.com/t/EL4k48Lq , please try go in Newspaper -> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the licence. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

lyon
Participant
#0

Hello, We are using Newspaper theme version 10.3.9.1 on our multisite, with WordPress version 5.6.1.

We are having the same problem as described in this other post https://forum.tagdiv.com/topic/mobile-theme-also-showing-on-ipad-viewports/, when we view our website on a tablet (iPad, Kindle Fire, etc) the mobile version of the website displays instead of the tablet view that we set up in TD Composer.

In the other thread, the suggested course of action was to check WP Super Cache settings, but we have set up WP Super Cache according to the directions on your support page. We’ve also tried disabling all plugins in case there was a conflict.

Here is some more info from the system status page, please let me know how we can fix this, thank you.

Theme name Newspaper
Theme version 10.3.9.1
Theme database version 10.3.9.1
HTTP channel test wordpress
Theme Mobile Newspaper mobile version

php.ini configuration
Server software Apache/2.4.38 (Debian)
PHP Version 7.4.10
post_max_size 32M
max_execution_time 120
max_input_vars 3000
SUHOSIN installed false

PHP extensions
mbstring available
GD library available

WordPress and plugins
WP version 5.6.1
WP multisite enabled Yes
WP Language en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Also I see that you are using a caching plugin. Please make sure that you have optimized it as it should because it looks like it is pretty clogged at the moment.

Let us know the result !

Thank you !

Anamaria
tagDiv Staff

Hello,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

lyon
Participant
#0

Hello, We are using Newspaper theme version 10.3.9.1 on our multisite, with WordPress version 5.6.1 and WP Super Cache version 1.7.1.

We have set up WP Super Cache according to the directions on your support page, but the Newspaper theme system status still says “No caching plugin detected – for best performance we recommend using WP Super Cache.” Why wouldn’t it detect the recommended plugin?

We’ve tried disabling all plugins except WP Super Cache and haven’t had any luck resolving the issue.

Here is some more info from the system status page, please let me know how we can fix this problem, thank you.

Theme name Newspaper
Theme version 10.3.9.1
Theme database version 10.3.9.1
HTTP channel test wordpress
Theme Mobile Newspaper mobile version

php.ini configuration
Server software Apache/2.4.38 (Debian)
PHP Version 7.4.10
post_max_size 32M
max_execution_time 120
max_input_vars 3000
SUHOSIN installed false

PHP extensions
mbstring available
GD library available

WordPress and plugins
WP version 5.6.1
WP multisite enabled Yes
WP Language en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

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