- TutorialsSystem status parameters guide
Ah sorry, I deactivated the coming soon plugin.. please have a look.. Im not using any other plugins, and the system status are all up from the ini file.
I have a screenshot of the system status page so that you can see for yourself. Can I send the screenshot to you?
I’m trying to active the theme on my new site. When I insert the purchase code and click on activate, the system says “Theme successfully activated. Thanks for buying our product.”
But checking on the System Status tab it says “Your theme is not registered” and if I try to download a demo, it does’t work.
I already had a key and I just bought a new one thinking there was an issue with the first one.
I need this to be fixed right away please.
Good morning
I contacted my hosting service (godaddy) to try to solve this problem, appears from Sunday but it does not resolve.
I am attaching the parameters from system status of the theme Newspaper.
max_imput_vars: 1000
WP Memory Limit: 40MB/request
Caching plugin: No caching plugin detected
Regards
I did everything as you said, Remove all plugin and cleared cache
still, the outcome is the same
I cant remove tag div as it brock by site
Thank you for the response. I believe the server requirements are met by my hosting(Screenshot attached). I followed your instruction deactivating all the plugins except the composer, and it looks like the composer is not the problem.
**THE 1st PROBLEM: As soon as I am activating the Tagdiv Cloud plugin along with the composer, the problem arises.
I also tested via other way around activating all of the plugins except the tagdiv cloud, and the gtmatrix and other services receiving the site with no problem.
The 2nd Problem: Next I tried to activating only Cloud Plugin and tested the site with GTmatric, it was doing fine. I also tried activating all of the plugins along with the cloud plugin except the composer, and again it was working find.
The Untimate Problem: There is a conflict taking place in between the composer and the cloud plugin. One hour before I post this ticket the site was working fine. My website using many ready designs including headers from Tagdiv Cloud Plugin.
PHP Config : https://prnt.sc/raoirm
Only Composer Active: https://prnt.sc/raokkt
GTmatrix Only Composer active: https://prnt.sc/raoptk
THE PROBLEM | Composer and the TagDiv Cloud Library Plugin active: https://prnt.sc/raorti
Gtmatric | THE PROBLEM | Composer and the TagDiv Cloud Library Plugin active:https://prnt.sc/raoso5
Only Tagdiv Cloud Dactivated : https://prnt.sc/raow5d
Gtmatric | Only Tagdiv Cloud Dactivated : https://prnt.sc/raowhr
Only Tagdiv Cloud Active: https://prnt.sc/raoyhs
Gtmatrix| Only Tagdiv Cloud Active: https://prnt.sc/raoyp2
All Plugin Active except Composer : https://prnt.sc/raozrf
GTmatrix | All Plugin Active except Composer : https://prnt.sc/rap02g
Newspaper System Status: https://prnt.sc/rapk62
After activating the theme, I am not able to modify or update any settings in the Theme Panel. When I go back to the system status to check the registration key, I am seeing “Your theme is not registered!”. Please Guide me here.
This is the System Status.
This is the System Status.
The theme’s system status are showing all green lights, so the edit content loading issue is not because the memory limit or other settings.
WP Memory Limit 1 GB/request
post_max_size i 48M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 60
max_input_vars 6500
SUHOSIN installed false
Hi, my website is very slow after lastest version of Newspaper 10. I’m trying to disable the td-composer and the time is 1/4… 3,36s vs 0,89s.
The errore message is: Notice (abolished) – Undefined index: td_action – wp-content/plugins/td-composer/css-live/css-live.php:30 – Plugin: td-composer
The site is ponza.orarimarittimi.it
Do you know why? I have all ok on system status theme.
Thanks
Not able to save any settings from the theme option.
We have just bought the theme.
And the system status looks normal in theme.
Please help
Not able to save any settings from the theme option.
We have just bought the theme.
And the system status looks normal in theme.
Please help ASAP
Hi, I acquired the newspaper 10 theme and I’m having problems editing pages with the tagdiv composer, I click on the “TAGDIV COMPOSER” button and return Error 404, page not found. As it is a new installation I only have the plugins required by the theme. When I disable the tagDiv Standard Pack plugin I can enter the TD Composer editing screen, but from the moment I save the page, I close it and open it again by clicking on the “TAGDIV COMPOSER” button, returns Error 404 from then on I can’t anymore do any editing. But if I disable the tagDiv Cloud Library plugin it opens normal. I want to use the Raw & Wild demo, but I did tests using other demos and the same thing happens. I need to put a website to work, but without access to TD Composer it is impossible.
As it is a new installation I only have the plugins required by the theme. I tried to install version 9.8 and the same happens, I disable the tagDiv Cloud Library plugin and everything goes back to normal. I checked the requirements of the theme and is in accordance with what was requested. In system status everything is green.
I await contact.
Here is my included system status screen shot
Hi,
I have done some tests on my website but I cannot replicate this error. The importing of this cloud template seems to work as expected. I suspect this problem comes from your hosting provider which might do not have enough memory and that’s why that error appears on the frontend when you try to import a demo. I suggest you consult your hosting provider and request to them to increase your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, if the problem persists, try to change the hosting provider to another one. You can send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup configuration page.
Thank you for your understanding!
Hi,
I purchased a new copy of this theme for my site and it will not activate either way, by form or manual. No plugins except tagDiv Composer was active. Documentation was followed and it will not activate although it says repeatedly is is. The system status says Its not registered. There is some code in a file somewhere blocking this. With all the complaints I’m reading from others, surely someone has a solution other than just follow the documentation for activation because it doesn’t work.
I watched all the help videos. I did all the steps correctly but some things are missing in my theme. missing tabs: activate theme, theme panel, install demos, system status.
I can install all plugins except tagdiv composer.
The theme panel only includes support, welcome and plugins. There are no tabs like upload demo, system status. I need help urgently.
Hello !
Please note that in more that 95% of the cases this issues are caused by plugins and system status.
If you’re still experiencing this issue please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi all,
I bought this theme about a week ago, and have not been able to use it properly since then. When I try to edit a page with tagdiv composer, I reach a 404 error on the website.. After unsuccessfully hearing anything back from support about it through email, I decided to try everything from a clean install to 3rd party support. I followed all requirements and all documentation, and my system status is all clear.
About 5 minutes ago, I accidentally deactivated the standard pack plugin, and the tagdiv composer magically began working again.
My question: What, if any, functionality will I be sacrificing by keeping the standard pack disabled, and also, is there a fix?
Thanks,
It has been Green since 4 Years… you should really start to look into the bugs and stop answering with standard feedback like a machine. This is really anoying. Everytime someone is posting a bug (and there are many of them) you tell them to check the system status and deactivate all the plugins, hoping they won’t get back to you again. That is not how Support works…
I have tried all I can do , but still got this problem. please help me
all details are showing by images
Am trying to migrate theme to new host and do a complete re-design, but having multiple issues:
1. When I try to change the design (mainly to eliminate the Standard plugin going all-Cloud), I get errors on rows and columns then all the changes disappear with an autosave error.
2. I have de-actived every single plugin except TagDiv plugins and no change … all TagDiv minimum specifications are exceeded (although the System Status within the theme never shows the Mem_Limit correctly)
3. I have re-installed the theme several times and reset to default settings
4. The same elements not working previously are not working after the migration (Column Text primarily)
5. As this problem was happening before migration to the staging development I am wondering if something is messed up in database or permissions somehow on the original.
Should all Newspaper settings be deleted from the database just to start completely fresh or is this a possible permissions problem?
I appreciate your help resolving.
Staging platform:
I have problems saving changes to settings in Theme Panel. The loading logo continues to spin even though it has been waiting for more than 40 minutes. I have increased WP Memory Limit and others. Currently all indicators in the System Status are green, but still I have the same problem. Any advice?
