Search Results for 'update'

Hello,

There have been many changes since 7.5 so I recommend doing a full back-up of your site before attempting the update. It is also recommended to create a staging site so you can test the new features before updating to live. This guide could be useful: http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Thank you!

Hello samw,

That issue happens in certain circumstances, the coming theme update should fix the problem.

In some cases, similar issues to what you are describing were caused by a setting in panel
– https://www.screencast.com/t/bTBuIp7590RX
– https://www.siteground.com/tutorials/cpanel/lets-encrypt/#How_to_issue_and_install_a_new_Lets_Encrypt_certificate_yourself

However, we are working as quickly as possible to identify the source of the problem and fix it. An update will soon follow. We are sorry for this inconvenience.

Thanks for the message!

Hello piemontevda,

Update the theme via FTP way, clear all the caches, remove all of untested plugins and check the results.

Thanks.

Hi,

Please follow the update guide – https://forum.tagdiv.com/topic/updating-question-2/
We recommend a full backup before any update – https://codex.wordpress.org/WordPress_Backups
The theme and wordpress settings should not be affected by the update. Only if you have custom modifications to the theme files you will need to re add them as all the theme files are overwritten.

Thanks!

Hello,

Sorry for the inconvenience but there were a few issues with the 8.7.x updates until we managed to fix all major issues in the current version. Please download the theme again form envato (even if you already have 8.7.2) and install the version available now. Then you can go ahead and make the switch to php 7.2 as we can detect no more issues.
The issues were regarding the tagdiv composer but it was fixed. You should update the tagdiv composer as well as it will not update along with the theme. Delete the current plugin you have and install it again after you update the theme.
PS always make a back-up before any update.

Thank you!

Hello Dave,

I recommend you to make a full backup to your database, remove the old theme and update it to the latest version of it via FTP way, clear all the caches and check the results. This error should not be displayed if the theme was correctly updated. Also, remove the untested plugins and check the results.

Thanks for your understanding!

Hello Sofia,

I suggest you update the theme to the latest version of it, clear all the caches and check the results. Use the FTP method when you update the theme because this is the surest way in this case.

Thanks for the message!

Hello mjehangir,

I suggest you make a full backup to your database and make a new clean install from scratch via FTP way, update all the plugins to the latest version of them which come bundled with the theme core files and check the results. The latest version of the theme has been fully tested and you should not get any errors in this case.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

On every update there is a risk for untested plugins. The best course of action to test if there will be trouble or not when updating is to create a sub-domain and use the duplicator plugin creating a clone of your site on a subdomain for testing. That way, you can update the theme on the subdomain and see if there will be any major issue so you will not affect the main site.
Constant back-ups are also a very good practice.

Please use this guide to properly update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,

Please also update your tagdiv composer plugin by deleting the current one you have and installing it again from the 8.7.2 package.
if that does not fix the issue, you can try to add this code to your htaccess:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you!

Hello.

We are aware of the new update and we will include it in the next theme update.

Thank you!