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neoprofit
Participant
#0

Hello,

After the latest theme update, we’ve run into problems with up & down arrows. They just stopped working as you can see at: http://uzr.com.ua/test-drayv/supertest-novaya-kia-optima-protiv-treh-konkurentov/

The “Down” arrow in the middle of the header graphics and the “Up” arrow on the bottom right-hand corner.

Please assist.

Thank you

Bogdan B.
tagDiv Staff

Hello,

It could be an issue. Please use these 2 guides to update both the theme and visual composer:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the options still does not show up, make sure you have all elements checked in the visual composer settings like so: http://screencast.com/t/VPLs42cHw

Thank you!

Bogdan B.
tagDiv Staff

Hello,
The latest version of the theme and the latest version of the visual composer plugin are bundled together and can be downloaded from envato.
Please download the theme from envato and use these 2 tutorials to update both your theme and visual composer:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Colourofsunshine
tagDiv Member

Thanks Andrei,
I have updated the theme through the Envato Market plugin (just uploaded to WP – great product) and afterwards checed VC and the same issue was still happening.

I then updated the Visual Composer plugin separately with the latest Newspaper theme download, however the problem with VC not saving any changes is still happening.

What should be the next step in trying to fix the issue?

Cheers,
Monique

Manuela
tagDiv Member

This is not to modify the CSS, just to add some codes to fuction.php, so when you update the theme, they don’t go away.

Thank you

Catalin
tagDiv Staff

Hello jmask,

I have inspected your website and I saw that you are using the child theme and also, you have some additional customizations which break the title of each post. As I can see from your source page you have a position absolute for author-date which damage this -> http://screencast.com/t/fV56COQn Please try to switch the theme to the main one and also, re-check all the customizations from your child theme in order to achieve best results with the theme. Also, if you want to disable the date only from modules and blocks, you should consult the theme panel and turn off from there this feature, like this -> http://screencast.com/t/KT5QM2b9h Also, you can try to update the theme to the latest version of it (Newspaper 7.4) to bring the best results with it.

Thanks for the message!

Bogdan B.
tagDiv Staff

Thank you for your suggestions. I will add them to our list for future updates.

newsguru
tagDiv Member

The big grid slide element is not in my visual composer. could it be that i need to update my visual composer?

sonukharb
Participant
#0

i want update my newspaper theme withe help of your “Envato WordPress plugin” , but i dont know my “Envato API Personal Token” !

please help me ! and also provide me latest version of visual composer download link

elvinf
tagDiv Member

That is strange because I did not manually change the fonts in the theme panel. It changed when the theme was updated.

Any ideas why the top sidebar ad is not visible after the update?

mohittodarwal
tagDiv Member

Hello,

I have updated the theme to the latest version, also the plugins. But my visual composer plugin does not save.

I cant create a new page, i cant edit the existing ones. when ever i click on the save button, it does not respond, i have checked my profile and editor privilege is enabled.

Please help look into this ASAP.

Regards.

Bogdan B.
tagDiv Staff

Hello,

It seems you have to delete the newspaper theme from your server using ftp and install it again. Please use this guide and choose the ftp method: https://forum.tagdiv.com/how-to-update-the-theme-2/
FTP is the safest way of updating and replacing theme files. Once you access make sure you delete the entire newspaper folder so there will be no files remaining. Then copy over the new theme files you download from envato. I hope this helps.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you want to buy the plugin to get access to plugin support from the developers, you can but we do not recommend using any other version that the tested and approved one with our theme. Right now the latest version tested is 4.12.1 which is the latest version the plugin author has released: http://screencast.com/t/EznDBR02H6DX We update visual composer along with the theme updates so if you do not have this version, please use the guide you posted and update your plugin from the main theme package.

Thank you!

glbrt
tagDiv Member

Hi @listsy,

So glad to finally have found a possible solution to this annoying problem.
Suddenly all my rich pins got that infamous ‘name’ instead of a ‘title’ that they used to have.

One thing I want to ask is:
Do I have to update these php files again after every update version of Newspaper?

Thanks

twitchylegs
tagDiv Member

Any update on this? Is there a temporary fix? Still having issues with version 3.2. Cannot include or exclude certain authors.

simchris
tagDiv Member

Well, two things
a) you could buy plugin and use with theme, if not using a feature conflicting with latest version of theme

b) just because a new plugin version is “available” does not mean it’s for security purposes, or that it will even work right

You need to learn to
1) view ‘changelog’ for new plugin to see WHAT actually changed; and if it’s even relevant to your use case
2) check plugin support forum to see if known issue or security flaw actually introduced with new version that was not there before (this HAS happened!)

Don’t presume that a “new version” must be installed “right now” — as it may not be necessary or even safe to do so. Similarly automatic updates are generally not good for WP as things break and best to keep track of what changes actually get made and how they interact with other things (e.g., full dot versions of YOAST SEO traditionally have bugs and best to wait for second dot revision, as one example).

Just food for thought.

simchris
tagDiv Member

Did you update Visual Composer also ? You do need the NEW version included with the current theme and not the old one you were using. See the plugin in the ‘all files download’ in /plugins/ folder.

ayuve
Participant
#0

Hi!

You write that it is not possible to update the Visual Composer automatically. We should wait until the next theme release.

https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

Actually a new plugin version of visual composer is available.

Usually it is important to update wordpress plugins asap because of security reasons.

Can i buy a wp bakery licence an update it automatically? So it could cause theme errors but i think security of a professional blog is more important.

Greetings

cavalrydesign
Participant
#0

Hi, I can acheive the look I’m after for my page using the visual composer (a 3 column one, already available as an option) however I would like to change the widths of these 3 columns. How would I go about this?

Update: I can get the result I need using one of the other visual composer 3 column layout options, however it’s not one of the ‘blue’ ones.

marctz
Participant
#0

Hi, I just updated the theme but there is one problem. the social counter is the same color as the background so it cant be seen properly. where can i change how the social counter is displayed?

Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that you’re using an older version of Visual Composer: http://screencast.com/t/Alrb11Qib Try to update the plugin at V 4.11.2 which is included in theme’s path: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches then test the site again.

Thanks!

ironsea
Participant
#0

Hi,

I’m workgin on http://www.urbanista.com.tr
I just updated the theme via ftp…
I had an very old version, so I began to rebuild the main pages. But in this new version I can’t use visual composer. I can click the icon of it. I try to select an element. But nothing happens. I can’t use colomns etc…

what’s your suggestion?

deniz

Andrei L.
tagDiv Member

Hi

No you don’t have to re-build the site again as the update won’t affect its content. During the update old files of the theme are deleted and the new ones are uploaded instead.
However as a security measure we recommend to make a full backup to your current wp-install before making any changes: https://codex.wordpress.org/WordPress_Backups

Thanks!

ironsea
tagDiv Member

Hi,

I upgraded theme via ftp but now it says when you open the page: Fatal error: Call to undefined function vc_map_get_attributes() in /home/urbanista.com.tr/httpdocs/wp-content/themes/Newsmag/vc_templates/vc_row.php on line 30

and also it says on admin panel wp booster error: Please update your [tagDiv social counter] Plugin!
but i can’t update it?

what is the problem?

Andrei L.
tagDiv Member

HI

Thanks @Chris for your answers!

@Msegura909
and @Colourofsunshine the issues are not caused because of Visual Composer license. The plugin comes bundled with the theme and there is no need a license key for it. We always include in theme’s patch the latest version of Visual Composer which currently is V 4.11.2.

Note that older version of Visual Composer are not compatible with latest version of WordPress, that’s why the issue occurs. To make sure that the theme and plugin works fine we recommend to use the latest versions available, for the theme is V 7.4 and for plugin is 4.11.2. Check our documentation for more details in this regard: https://forum.tagdiv.com/how-to-update-the-theme-2/ -https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also try to deactivate all plugins except VC, clear all caches, purge the cdn files if you’
re using then test the site again.


@Msegura909
we didn’t tested V 4.11.2 of VC with V 6.5 of Newspaper and we can’t guarantee that it will work fine with it. However you can try to update only the plugin and check how it goes.

Thanks!

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