- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
Hi
PLease make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/ , deactivate all plugins except Visual Composer, clear all caches, purge the cdn if you’re using then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi,
This was what I asked you. Did you implemented the custom ad in the post template that you use?
If this is what you mean, your code modification was removed by the update and you need to re-add your custom ad to your template above the post title(I see you use post style 2) – http://screencast.com/t/Z5Grx8bgRFZ
So you could try to use do_shortcode function and implement the custom ad there – http://screencast.com/t/TY8jivNVEoO – http://screencast.com/t/xnBmuwlU04g
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>
Hope this helps!
-
This reply was modified 9 years by
Alin [tagDiv].
Hi
Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello,
Please disable all plugins except visual composer, clear cache and reset cnd files if you use it.
If you use wp super cache, please use this method for a temporary fix until they update the plugin:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/
If you still have trouble with this, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Thank you!
Hi,
I am using Newspaper theme for my wordpress site.
For twitter share old link was https://twitter.com/deshdootonline
Now our it is changed to https://twitter.com/deshdoot
We have updated link in themepanel, but while sharing it is showing old account name with two “@@” symbol.
i.e It is showing @@deshdootonline, but expected result is @deshdoot
How to solve this issue?
After updating link in theme panel, I have restarted Apache service twice.
Site url : http://www.deshdoot.com/
Thanks, waiting for reply
-Manjiri S
Hello
We do not have any plugin for caching
Then why is it happening?
It is like a returning visitor needs to press refresh so that he can see updated content
Why?
Hi, my social counter won’t update. I have updated my themes, wp visual and td social counter for the latest version but it still doesn’t work. Anyone can help me please? Thank you
I have several post that i keep updating from time to time, this means that i may change the permalink too.
So far, everytime i updated a post (permalink included) wp automatically redirect all traffic from old URL to new URL. But this is not hapening anymore since i installed Newspaper. Latest URL of any updated post works properly but old ones do not redirect as it should.
For example:
Post: http://agendadeocio.es/madrid/teatro/si-la-cosa-funciona-teatro-maravillas-jose-luis-gil/
works OK
This post old URL was: http://agendadeocio.es//madrid/teatro/si-la-cosa-funciona-con-jose-luis-gil-en-el-teatro-alcazar
But when post was updated, and changed url to a custom one, WP redirected it to new URL… now i have NEWSPAPER theme installed this is not happening any more, making me lose traffic from links to the old url
I read some topics and reset permalinks, deleted cache, deactivate plugins… not solved so far.
do you have any idea what may be happening? Thanks
Update: It Worked! No need for the Font Awesome addition. Thank you!
Hi tagDiv,
I tried to remove query string from all resources.
Mention: whit the plugin Speed-Boostser activated or not allways bring the same results, so discarded.
So, using functions like:
function remove_cssjs_ver( $src ) {
if( strpos( $src, '?ver=' ) )
$src = remove_query_arg( 'ver', $src );
return $src;
}
add_filter( 'style_loader_src', 'remove_cssjs_ver', 10, 2 );
add_filter( 'script_loader_src', 'remove_cssjs_ver', 10, 2 );
or
function _remove_script_version( $src ){
$parts = explode( '?', $src );
return $parts[0];
}
add_filter( 'script_loader_src', '_remove_script_version', 15, 1 );
add_filter( 'style_loader_src', '_remove_script_version', 15, 1 );
… for all other resource works but only this resources are untouched:
- http://fonts.googleapis.com/css?family=Open+Sans:300italic,400italic,600italic,400,600,700&ver=7.4
- http://fonts.googleapis.com/css?family=Roboto:500,400italic,700,900,500italic,400,300&ver=7.4
- http://domain.com/wp-content/plugins/js_composer/assets/css/js_composer.min.css?ver=7.4
- http:///domain.com/wp-content/themes/BT/style.css?ver=7.4
Why is not possible?
I know that this practice ensure you that the browser will not be able to store them in cache and users allways will see the right version from each update.
Thanks.
Hi,
Did you implemented a custom ad to your articles from the code?
In this case you will need to re-add your code modifications as they were removed by the update.
Please provide more details about this and also a link to your site.
What post template do you use?
If you refer to the articles ads(top, inline, bottom), try to change the post template and see if they appear. There are many modifications added from version 6.1 so please check this and provide more details and your site url so we can provide an accurate answer.
Thanks!
Hi Nik,
The Tabs and Accordions are Visual Composer elements and you can add them to the page content using the V.C. pagebuilder – http://screencast.com/t/WAzyPddhS and also the other shortcodes. Just make sure you have installed the Visual Composer plugin which is provided with the theme package – https://forum.tagdiv.com/whats-included/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Let us know!
Thanks!
Hi all,
Thanks for your help @nairolf. @sebastien doi please notice that our theme has been changed quite a lot lately and if you want to migrate your actual theme to the latest version you must mind that you will lose all of your customizations, sorry! Basically, you will have to re-customized all your website on the new theme. First of all, I suggest you doing a full backup to your database and then, you can create another fresh install, on the local server where you can begin to create your own new website with the latest version of the theme and try to adjust every element from the old theme to the newest.
Thanks for your message and good luck. In future, if you want to bring better results with our theme you should keep up with our updates.
Hi, I updated the theme from 6.1 to 7.4, but I have disappeared banners inside the post:
http://postimg.org/image/dx5o5c059/
Only pages appear, not in the articles:
http://postimg.org/image/8kgtr7c8t/
This works fine before the upgrade, but do not know how to retrieve it:
http://s9.postimg.org/5d6or78kf/2code.png
Thank you
PS: Sorry for my English.
Hello,
Actually we have the latest version bundled with our latest theme update. Please update your theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hello Grex,
The only thing that has to do is to update the theme to the latest version of it (Newspaper 7.4) with the latest version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1), clear all your caches and then check the results.
Hope this helps!
Thanks for your understanding!
Hello, after I have upgrade to the newest version of your theme, in all the blocks of the website the authors name and an icon that counts comments is shown. Is there any way I can hide the authors name and the comments icon from the blocks? Thank you in advance!
Hi
I cannot duplicate the issue on my end, I’ve added a self hosted video in post content and works fine on full width mode. I’ve made the test wit V 3.1 of Newsmag. Try to update the theme again following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also update the social counter at V 4.1 which is included in theme’s path and setup the plugin according with our documentation: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ , clear all caches, purge cdn files if you’re sing then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials, also give us ftp access, and we will inspect this issue as soon as possible. In your message include a link to this topic.
Thanks!
Hi,
Please use this guide to update your theme and choose the ftp method: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello weeshsrl,
Do you use the Speed Booster? This behaviour can happen due to this plugin. Try to disable this if you use it, clear all your caches and test it again. Also, if this is still there, please notice that this type of plugin is not tested with our theme and we have no idea about the theme behaviour with this type of plugin and also, we cannot give an accurate answer in this regard. Please notice that the Ad System is not a live feature and it may take a while until update and that’s why this flash.
Thanks for your understanding!
I’ve updated the theme to 7.4 and we still have the issue.
I also used the new child theme files and still the menu is not fixed.
Let me know if you have any questions.
Whenever we update our website bmcelections.com with new posts, any visitor who comes to website does not see it immediately. they need to refresh their page and then they see the post on the homepage
Why is that?
For news themes, this caching should not be an issue as we regularly update posts and have returning users only. so they will not refresh it everytime
Can you advise how can this be taken care off
Hello,
I have problem with full screen option when I use self hosted videos.
When I click on full screen option on player -video bounce back in regular view after 10-15 sec…this is happening with with all web browsers and on different devices. At first I was thinking that html5 player that I usually use have some problem…but as you can see – it is a same problem with simply adding video to page with “add media” option.
I tested without all plugins and situation is same, but with other themes works just fine.
Situation with video is same when I update theme to latest version, but then “block14” and “tagdiv Social counter” doesn’t work (display properly)…so I returned to previous version.
Can you please help me?
Here you can see problem with simplu ebeded selfhosted video http://mreza.rs/test-page/
Here you can see problem with html5 player http://mreza.rs/25-septembar-republika-srpska-ne-odustaje-od-referenduma/
Here you can see how it works with Twenty sixteen theme (with html5 player and with just simply embedded video)
http://demo14.sof-ni.com/492-2/
Thanks in advance
Sofija
I have the v.4 of Newsspaper on http://www.police-scientifique.com
Could I change directly with the update of v.7 without bug or problem ?
Best regards
All you need to modify your style.css file in child theme folder.
I would recommend you to update same on core style.css