Search Results for 'update'

Hello Sebastien,

Please ensure that you have correctly installed the Visual Composer for your side. Try to update the plugin to the latest version 4.11 and check it again. I have tested on my side and this option is valid.

Thank you for the message!

Hi,
You can ignore this message as we provide the plugin and we will also provide the updates for it along with the theme updates. This message was only added in the current version of the plugin. Simply ignore it as it will not affect anything on your website. It’s the same with the revolution slider plugin. The free versions that come bundled with the theme are not activated so you cannot get updates from the plugin author, but we will provide these updates ourselves in the theme package We try on every update to implement the latest versions of the plugins as well.
Thank you!

Hi,

As you can see, the topic is form almost 2 years back. The code will not work anymore as the theme has been updated many times since then. You can target your blocks using the browser inspector and use the specific css classes like so: http://screencast.com/t/IklwH06h21Xq
In this case, if you want to remove the padding, you would use the code like so:

.td_block_7.td_block_wrap{
padding-bottom: 0!important;
}

I also added the block 7 class so the code will be more specific as multiple blocks use the .td_block_wrap class and if I were to only leave this class in the code, ALL the blocks will have the padding removed.
Hope this helps.

Thank you!

Hello,
Please follow every step in this tutorial:

1) Please make sure you have the latest theme version: 6.7 If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.

Thank you!

Hello,

If you want to show the modified date, please follow this topic: https://forum.tagdiv.com/topic/how-to-add-last-updated-time/
As for he Ad titles, this will not be easy to do as the theme has no settings for this so they will have to be made custom. You will have to edit every place the ads are called in our theme. Then you can add this line above the ad code to show the title:
<?php echo '<div class="td-adspot-title">- Advertisment -</div>'; ?>
For example on a header ad: http://screencast.com/t/6JqS6R9sqY
But this will also cause the ads to drop a line or 2 because the ad title needs space to display:
http://screencast.com/t/efpcLyAEJ7A so then you also need to edit the position of the ads and remove margins, padding and so on. Everything you modify will affect other elements.

Thank you!

Hello,

1) You can create your very own sidebars and add widgets to them. Please follow this guide: https://forum.tagdiv.com/sidebars-tutorial/
2) The theme has no automatic update process. It’s the envato tool that does. Please follow this guide to see the different update methods: https://forum.tagdiv.com/how-to-update-the-theme-2/
3) The format button and all the other options in that panel are probably hidden on your end. There is a toggle button here: http://screencast.com/t/oMdYu8br
4) The plugin was updated since that video so the templates were moved here: http://screencast.com/t/AGfAoC1rKur

Thank you!

Hello,
1) and 2) I’m not sure if these are customization you made or a plugin conflict. There seems to be a line-height issue. If you have changed any line-heights in the font section, please restore them to the default state to see if any affect these elements. If you have not changed the line-height, then please try to disable all plugins except visual composer, clear cache and reset cdn files. Then check your pagination and social icons again.
As for the social counter, this is not a live count. It will update a few times a day to keep server requests to a minimum. It was not created as a live count.
Thank you!

Hello ondesyn,

What version of the theme are you using? The woo commerce file is no longer present in the current version as it’s been divided into single-product and archive product. Please make sure you have the latest theme installed https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure your woo commerce plugin is up to date.

Hope this helps and let us know how it goes!

Thank you!

Hello jkellerer,

I have checked your website and I saw the difference between your Likes on Facebook. Also, I have noticed that you are using an older Version of Visual Composer (V.4.9.2) Please try to update it to the latest version v4.11, clear all cache and check after if your problem is still there. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache again and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible which your untested plugins to interfere with our theme and Social Counter and from this to appear this errors.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
You can ignore the visual composer update as we can only update the plugin along with our theme as we are the ones providing it, not the plugin author. You can ignore the update message. Please use the version of visual composer that comes with the theme: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
As for the menu, please remove the css as I see you changed the menu. Every custom css applies to that particular layout. If you change anything like add a menu item or a top-menu, the css will probably not work properly anymore. Please remove the css and provide a link to your website and details about your problem. Also provide a screenshot of the css you have in the custom css box as I suspect it’s the logo that has been changed and it’s affecting the sticky menu.
Thank you!