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CeskoZive
Participant
#0

Hi, after template update I can’t see ads on my homepage and category page, but on post page it works almost OK. On post page is header ad invisible too.
Second problem is mobile version of the site, AMP doesn’t work with this error
HERE. Can you give me some advice or can you help me if I will give you acces to web?

Lalit
Blocked
#0

Hi,

I am using amp+mobile plugin and created a About us page with cloud template and edited with composer.

Now the problem is that it is working well on desktop but when i check the page on mobile, it shows nothing except header and footer.

However,i have also created a page for mobile using composer like shown here https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

I want to know how to show the about us template on mobile when using amp+mobile plugin?

verona2020
Participant
#0

Instalo el tema Newspaper en worpress y se instala correctamente pero no me deja instalar los plugins.

Fast Start Your Website
1. Install or Update the required Newspaper plugins
Easily Install and Activate the following tagDiv plugins

tagDiv Composer
Not installed
tagDiv Cloud Library
Not installed
tagDiv Social Counter
Not installed

System Status
PHP Version
7.4.26
WP Memory Limit
256 MB
PHP Execution Time
300
PHP Max Input Vars
10000
Buy Another License
If you do not have a license or you need a new one for your next project, you can easily get one.

Purchase License Now

No puedo enviar url porque el tema no se deja instalar

He copiado los textos…se podrá adjuntar una imagen? Cómo?

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest version (11.3.2) of the theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

Let me know the results!

Thank you!

ajblock7
tagDiv Member
Help - reply

Yes, I got the website working again by updating the required tagdiv plugins. I updated from newsmag 4.9 within the wordpress dashboard.

This page is still down and I can’t figure out how to get it working again: https://www.didgeproject.com/product/rav-drum-rav-vast-metal-tongue-drum/

Calin
tagDiv Staff
Help - reply

Hi,
I see that you manage to set the website back.
Now about the above problem. How did you update the theme and from what version? The tagDiv Composer plugin was updated? Also did you made a test only with theme plugins?
If you want you can those tests on subdomain to not affect the live website.
Thank you!

ajblock7
Participant
Help - topic
#0

Hi Guys, I run woocommerce on my site didgeproject.com. I just updated to Newsmag 5.1 and now the whole site is not working and I am getting a critical error message. Can you please help me get it back up and running? Thank you!

CrefadiAgency
Participant
#0

Greetings!
My website broke down after updating to version 11.3.2,
some block sections can’t fetch posts

https://scholarmedia.africa/staging30112021/

Looking forward to your response

padix
tagDiv Member

Thanks, Calin, I added the code again and updated a plugin, and now it works.

Best,

Bettina
tagDiv Staff

Hello @sunil5823!

I’m sorry, but I can not understand what you are looking for, but we have 3 options of mobile versions:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

If you do not need Mobile Theme plugin layout, then please uninstall it from Newspaper -> Plugins. If you need mobile pages(2), then please make sure you’ve assigned the mobile page to the desktop one.

Thank you!

Bettina
tagDiv Staff

Hello!

If you need a mobile version different than desktop version, then I recommend to use mobile pages. Build and assign them to every desktop page: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

If you need a mobile version different than desktop version, then I recommend to use mobile pages. Build and assign them to every desktop page: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

If you followed these guides: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ ; https://forum.tagdiv.com/how-to-update-the-theme-2/ and the problem is still there, then we can take a look and help you activate the theme and plugins. Please send an email at contact@tagdiv.com and provide wp-admin and your license code, so we can investigate the issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thank you!

Bettina
tagDiv Staff

Hello @ankitgulgulia!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Please make sure you have the tagdiv Standard Pack plugin installed and active (Newspaper -> Plugins).

Let me know the results!

Thank you!

deviltica
tagDiv Member

Which is brilliant, but that wasn’t my question, but I might not have explained myself properly.

The icons listed, where you selected “button icon” do not appear to be up-to-date with the current Font Awesome library. As the example I provided, the discord icon is not listed within the newspaper theme but is listed in the most recent font awesome library.

How do we update the icon library (with in the newspaper theme) with the latest font awesome version?

freshdesignhk@gmail.com
tagDiv Member

I also follow as follow suggestion

Social counter Facebook problem – reply
Apr 26, 2017 at 1:08 pm

Hi,

Please try to do a clean install of the theme. Download the latest theme version form Envato and follow this guide to install it via ftp – https://forum.tagdiv.com/install-via-ftp/
Then deactivate and delete the old version of Visual composer and social counter, and install the new ones from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then configure the social counter again and it should work properly for you.
If you still have problems, you can send us an email at contact@tagdiv.com and provide admin login information so we can take a look.
You can activate the theme on a sub-domain for testing purposes and then activate in on the live site. You can use the reset key option available in the theme system status.

Which is also not work ..

#0

Hi tagdiv.

We face a problem on Social Counter Unable to show the correct data.

Frontend Print Screen :
https://snipboard.io/ywvhEY.jpg

We check on your Tutorial https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
We are unable to find the Configure Option, Please see the print screen on backend.
https://snipboard.io/TSLKj6.jpg

I also update the theme to the latest version .. Also not work

Bettina
tagDiv Staff

Hello @hegroup!

I’ve checked this website and it seems to be a custom mobile version.
Let me explain you which options of mobile versions are in our theme:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can use which one is suitable for your needs.

Hope that helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Thank you for your kind words.
Our theme has a system in place to block posts, but currently only uses email-based subscriptions.
In the next update, the payment options for accessing a post will be introduced.
Please check this article https://forum.tagdiv.com/tagdiv-opt-in-builder/

Thank you!

adshofar
Participant
#0

I can not automatic update in wordpress at the moment.
So I gave a try to do manual update by FTP.
After that, can not update all plug-ins which are related with Newspapers Theme.
And also can not put the registration key.

ap-2
tagDiv Member

Hi!

Thanks for the support, it is working as expected after installing the standard pack.

But, doubt is there why it was working perfectly without it prior to latest update.

Regards,
SN

ankitgulgulia
Participant
#0

Hi Support,

I am using the Newspaper theme and it is really very nice. Currently I am using the Theme with the version 9.3.7

Now I have to update the theme with the latest version 11.3.2

But If I directly update theme, It breaks the sites and all the shortcodes that generates by the td Composer plugin.
See the link: https://prnt.sc/21cj92i

Kindly help me to update the theme in my this website.

Website Link: https://charteredonline.in/

Thanks!

deviltica
Participant
#0

Hopefully a super quick question.

I’m wanting to apply an icon to a button, however the icon I am wanting to use (a discord icon) is not in any of the icon sets provided. In font awesome it is icon f392, or class=”fab fa-discord” how can I update the icon sets provided to get newer icons?

(hope that makes sense)

darem200
Participant
#0

My post are not loading properly and I’ve updated the theme

My blog: https://www.seantobyent.com/

Pirate
Participant
#0

I tried disable almost all features , all plugins, clear cache but still load time is over 20sec , even GTmetrix shows error every time https://gtmetrix.com/?job_error=BWGe4zZl
On my old also advanced theme, no problem it’s rapid fire https://gtmetrix.com/reports/pirate.ac/TkQmx5nD/ .
When I switch to any other theme , no problem.
** Ofcourse I installed all extra Newspaper plugins, registered theme & even got working enavto plugin so always got newest updates but this stuff is killing my vps . i can’t find where is the problem , so please help Devs
Much love

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