Hi Tagdiv Team,
since the latest update, the published date for my posts on my AMP pages are disappeard.
On the Destkop site the date is still showing.
Do you have any suggestions what I can do?
https://www.testventure.de/audio/anker-soundcore-liberty-air-2-pro-test/?amp
Thank you in advance,
Dennis
Hello George!
Please make sure you have the latest version of the PHP, WordPress, theme, plugins(11.3.1) and the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please let me know exactly what you are trying to do in Composer and more details as you can.
Thank you!
Hi! Website pages except home page don’t show up on mobile devices—
Frudy.com is the website.
Additionally, tried updating the theme to latest update and it keeps saying failed and won’t update. It crashed site temporarily the latest update and it said failed on it
Hello,
That shortcode that appears is because you use a block from tagDiv Standard Pack, and after the update seems that the plugin is not activated, that’s why I said to make sure you have that plugin activated.
Also, please check this article about how you can update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello,
Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.
Thank you!
There has been no update on this at all. Really disappointed with the level of support.
Hello Bettina,
Thank you for your message, and I hope you are doing well. I have spent the night going through inspecting elements and CSS and have resolved my situation (which was related to CSS within a plugin from tagDiv – the tagDiv Shop plugin).
1. The Apple Pay button does not show up on the product or checkout page in Safari’s desktop browser, but it does show up in the Safari mobile browser.
For Item #1, I went inside the Plugin Editor –> tagDiv Shop –> assets –> css –> td-woo-front.css and made the following changes:
(Approximately Line 509)
/* margin-right: 40px; */
/* margin-left: -30px; */
(Approximately Line 443)
flex-flow: column;
(Approximately Line 419)
margin: auto;
width: fit-content;
2. Also on the checkout page, there should be a checkbox to choose to subscribe or unsubscribe to our mailing list; but the checkbox is missing, therefore eliminating the chance for customers to opt out of subscribing.
For Item #2, from inside the same CSS file (td-woo-front.css), I made the following change:
(Approximately Line 528)
/* -webkit-appearance: none; */
I will attach some screenshots below for what I found. Please share this thread with the dev team just so that they may be aware for when they release any future updates.
3. My iPhone & iPad repeatedly prompts me to login with saved password (as mentioned above), and it does not do this on any desktop browsers.
For Item #3, it is still unresolved and would be glad to get any help for this. I think it has something to do with Auto Focus for the Signin form input fields. I see they have Autocomplete attributes. Even after being logged in, I still get the login prompts, because the sign in forms are still in the header.
Link to screenshot of log in prompt: https://jailbirdsmedia.s3.us-east-2.amazonaws.com/wp-content/uploads/2021/10/25145811/IMG_FD6F530F3B4B-1.jpeg
Link to screenshot #1 of CSS inspection: https://jailbirdsmedia.s3.us-east-2.amazonaws.com/wp-content/uploads/2021/10/25145350/Screen-Shot-2021-10-25-at-2.11.31-AM.jpg
Link to screenshot #2 of CSS inspection: https://jailbirdsmedia.s3.us-east-2.amazonaws.com/wp-content/uploads/2021/10/25145407/Screen-Shot-2021-10-25-at-2.26.14-AM.jpg
Thanks Anamaria,
they were all activated – I had to roll my site back to previous.
I do want to update again, but don’t now why this happened.
Hi Team,
I have recently updated my website to 11.3 latest version. But after the update of most of my pages in which I have a large featured image, the normal desktop version is opening in AMP-like UI on the desktop. Can you check why it is happening?
Link for reference: https://www.electronicsforu.com/electronics-projects/remote-wireless-display-sensor-data
Hello!
We provide a fix for the JSON error in the 11.3.1 version. Please update the theme and plugins. Note that some CSS settings from the CSS tab of the elements which you adjusted in the 11.3 version will be lost. A workaround there could be to switch the last revision of the page.
Thank you for understanding!
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
Delete and re-install the TagDiv Composer plugin.
Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Thank you!
Hi i updated my website to newspaper 11.3.1 and now it had broken all the pages that used Tagdiv
please see screen
why did this happen? how can I fix it?
I have a problem with single images.
All images uploaded as single are not displayed in the public version.
The problem seems strange because they disappeared for no reason (no updates were made or other), while in the Visual Composer the images are present.
The problem does not concern all those images that are background or related to the articles but only those uploaded as single.
I’ll attach the screenshots. https://imgur.com/a/8NzyfEm
Thank you in advance for your support, the site is https://www.casentino2000.it
Hello,
Normal, if you delete the tagDiv Cloud Library folder, then you can reinstall it from Newspaper> plugins.
Usually, this problem appears when you overwrite the theme and you do not delete the theme and theme plugins on theme update -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, please make sure you do not have other extra plugins activated during the update, as this may interfere with the update process.
Thank you!
Hello,
Please check this article on how to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/ also, please make sure you do not have other extra plugins activated during the update, as this may interfere with the update process.
Also, please check if all tagDiv plugins that you use are activated after the update.
Thank you!
Hello,
@Dakai I just checked your website and seems the advice provided by @great1212 helped you solve the problem, I’m glad.
Also, please check this article https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello,
I think this problem is caused because the install was not done correctly, please make sure your theme and plugins are updated correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Thank you!
Hello!
I think you are talking about Mobile Theme plugin, which has a separate field in the theme panel for ads.
Let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hello there,
I have been using the extra theme of https://www.elegantthemes.com/ for a long time. It was a theme that could reveal visual differences in posts. (boxes, lights, shadows, elegant styles, etc.) I switched to the newspaper theme because of the site slowdown and the lack of support from the theme team.
I deleted the Extra theme from the background where we entered normal text. But old style codes still remain in posts.
I have to go into 551 published articles one by one and delete the old codes (even the added photos are in the code stack, if I don’t add them again, they don’t appear on the page) and update the articles again.
My website is down because of such hard work. And I can only fix 20-30 of 551 posts in a day.
As you know, this is a waste of time, readers and prestige for me. and for me it is extremely urgent, important
—
My request from you (the reason why I write in such detail)
Is there a way that I can edit or edit the postcodes of this old theme faster?
Error Respons
<!-- LOGIN MODAL -->
<div id="login-form" class="white-popup-block mfp-hide mfp-with-anim">
<div class="td-login-wrap">
<i class="td-icon-modal-back"></i>
<div id="td-login-div" class="td-login-form-div td-display-block">
<div class="td-login-panel-title">Masuk</div>
<div class="td-login-panel-descr">Selamat Datang! Masuk ke akun Anda</div>
<div class="td_display_err"></div>
<form action="#" method="post">
<div class="td-login-inputs"><input class="td-login-input" autocomplete="username" type="text" name="login_email" id="login_email" value="" required><label for="login_email">nama pengguna</label></div>
<div class="td-login-inputs"><input class="td-login-input" autocomplete="current-password" type="password" name="login_pass" id="login_pass" value="" required><label for="login_pass">kata sandi Anda</label></div>
<input type="button" name="login_button" id="login_button" class="wpb_button btn td-login-button" value="Masuk">
</form>
<div class="td-login-info-text">Forgot your password? Get help</div>
<div class="td-login-info-text">Privacy Policy</div>
</div>
<div id="td-forgot-pass-div" class="td-login-form-div td-display-none">
<div class="td-login-panel-title">Pemulihan password</div>
<div class="td-login-panel-descr">Memulihkan kata sandi anda</div>
<div class="td_display_err"></div>
<div class="td-login-inputs"><input class="td-login-input" type="text" name="forgot_email" id="forgot_email" value="" required><label for="forgot_email">email Anda</label></div>
<input type="button" name="forgot_button" id="forgot_button" class="wpb_button btn td-login-button" value="Kirim kata sandi saya">
<div class="td-login-info-text">Sebuah kata sandi akan dikirimkan ke email Anda.</div>
</div>
</div>
</div>
{"objects":[{"id":"11473","permalink":"https:\/\/zonakata.com\/tdb_templates\/zona-mobile-single-page\/","permalink_hash":"59:76cd4bf512c085a4a46479eaaceeae12","object_id":"17012","object_type":"post","object_sub_type":"tdb_templates","author_id":"1","post_parent":"0","title":null,"description":null,"breadcrumb_title":"zona-mobile-single-page","post_status":"publish","is_public":null,"is_protected":"0","has_public_posts":null,"number_of_pages":null,"canonical":null,"primary_focus_keyword":null,"primary_focus_keyword_score":null,"readability_score":"0","is_cornerstone":"0","is_robots_noindex":null,"is_robots_nofollow":"0","is_robots_noarchive":null,"is_robots_noimageindex":null,"is_robots_nosnippet":null,"twitter_title":null,"twitter_image":null,"twitter_description":null,"twitter_image_id":null,"twitter_image_source":null,"open_graph_title":null,"open_graph_description":null,"open_graph_image":null,"open_graph_image_id":null,"open_graph_image_source":null,"open_graph_image_meta":null,"link_count":"26","incoming_link_count":null,"prominent_words_version":null,"created_at":"2021-10-25 01:15:56","updated_at":"2021-10-25 02:37:33","blog_id":"1","language":null,"region":null,"schema_page_type":null,"schema_article_type":null,"has_ancestors":"0","estimated_reading_time_minutes":null,"version":"1"},{"id":"14111","permalink":"https:\/\/zonakata.com\/tdb_templates\/header-template-65-pulses-pro\/","permalink_hash":"65:704a8172d183eebbd91863eba982c596","object_id":"19610","object_type":"post","object_sub_type":"tdb_templates","author_id":"1","post_parent":"0","title":null,"description":null,"breadcrumb_title":"Header Template 65 – Pulses PRO","post_status":"publish","is_public":null,"is_protected":"0","has_public_posts":null,"number_of_pages":null,"canonical":null,"primary_focus_keyword":null,"primary_focus_keyword_score":null,"readability_score":"0","is_cornerstone":"0","is_robots_noindex":null,"is_robots_nofollow":"0","is_robots_noarchive":null,"is_robots_noimageindex":null,"is_robots_nosnippet":null,"twitter_title":null,"twitter_image":null,"twitter_description":null,"twitter_image_id":null,"twitter_image_source":null,"open_graph_title":null,"open_graph_description":null,"open_graph_image":null,"open_graph_image_id":null,"open_graph_image_source":null,"open_graph_image_meta":null,"link_count":"0","incoming_link_count":null,"prominent_words_version":null,"created_at":"2021-10-25 01:17:19","updated_at":"2021-10-25 02:37:33","blog_id":"1","language":null,"region":null,"schema_page_type":null,"schema_article_type":null,"has_ancestors":"0","estimated_reading_time_minutes":null,"version":"1"},{"id":"14112","permalink":"https:\/\/zonakata.com\/tdb_templates\/single-post-template-68-pulses-pro\/","permalink_hash":"70:6b8e83e8d49d169a568a2f1169ed7443","object_id":"19628","object_type":"post","object_sub_type":"tdb_templates","author_id":"1","post_parent":"0","title":null,"description":null,"breadcrumb_title":"zonakata-single-page","post_status":"publish","is_public":null,"is_protected":"0","has_public_posts":null,"number_of_pages":null,"canonical":null,"primary_focus_keyword":null,"primary_focus_keyword_score":null,"readability_score":"0","is_cornerstone":"0","is_robots_noindex":null,"is_robots_nofollow":"0","is_robots_noarchive":null,"is_robots_noimageindex":null,"is_robots_nosnippet":null,"twitter_title":null,"twitter_image":null,"twitter_description":null,"twitter_image_id":null,"twitter_image_source":null,"open_graph_title":null,"open_graph_description":null,"open_graph_image":null,"open_graph_image_id":null,"open_graph_image_source":null,"open_graph_image_meta":null,"link_count":"37","incoming_link_count":null,"prominent_words_version":null,"created_at":"2021-10-25 01:17:19","updated_at":"2021-10-25 02:37:33","blog_id":"1","language":null,"region":null,"schema_page_type":null,"schema_article_type":null,"has_ancestors":"0","estimated_reading_time_minutes":null,"version":"1"}],"next_url":false}
There wasn’t this issue before but ever since I updated the new version, my amp logos are blurred. I’ve chosen the full size image but still getting the same problem. Any fix for this?
Hello I have heard of bunch of people on the forums say there website got wrecked on the new 11.3 upgrade.
Hostgator support has found a major issue, we have them to thank for finding it.
My whole site is ruined it seems, not sure what has happened but there is something wrong here:
critical error:
Parse error: syntax error, unexpected ‘?’ in /home4/username/websitenamewithheld.com/wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php on line 32635
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Please Patch this and help me to fix my website, it has been destroyed by whatever is going on with the new update I think.. Please help me I am so depressed that this has happened. I am disabled with health issues and this website is my only hope for survival so it needs to be fixed, it is all I have.
Error is here – wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php on line 32635
Hi
I have updated to Newspaper Theme 11.3.1, but I get an error message and refuse to activate.
——–
tagDiv Cloud Library – Plugin deactivated.
This plugin is not supported by the current theme!
——–
This does not occur in 11.2.
Is there a way to solve it?
Hi Anamaria,
I saw that you have replied to many posts regarding this issue.
Sometimes you told us, that this is isolated issue, to that this will be fixed in the next update.
Update has been rolled out and the problem still exists.
When will this problem be really fixed? Since we all have the same problem and it’s not an isolated issue.
Thank you.
Hi,
We have a license when Newspaper X is still on version 11.2.
Before Updating: https://paste.pics/EICTW
Left Sidebar working fine before update: https://paste.pics/EICU5
We have setup a staging site environment and tried updating it to version 11.3, but it end up removing all tagDiv plugins and the options within the Newspaper link on the wordpress dashboard’s left sidebar end up showing only three options (Welcome, Plugins, Support).
Homepage layout before update: https://paste.pics/EICUD
Layout after update: https://paste.pics/EICUA
Here’s how the left sidebar link for Newspaper dashboard looks like after the update:
Leftsidar Newspaper Link: https://paste.pics/EICUI
The plugins directory also showed that the tagDiv plugins were removed.
tagDiv plugins removed after update: https://paste.pics/EICUL
We would definitely want to see the update working fine even while on the staging site before we try and update the live site.
Let me know if you have some way to prevent this from happening. Apparently, updating using the built-in option within Newspaper X breaks the site after update.
The theme license is also activated.
Thanks in advance for your help.
