Search Results for 'update'

Hi SentimientoPopular, to can use the new feature for Instagram you must use the last Newsmag version (v5), for this you need to make a full backup for your website and database and only after that update the theme. I recommend to do it via FTP -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you!

Hello,

As I said above please use the second method to update the theme, you need to download the files from Theme Forest => https://www.screencast.com/t/04Ba9TD0E1E1 please follow the steps from the article =>https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hi giriraj and Andrea_Menghini, it seems that I miss understand the problem, I was thinking that you are referring to an old bug between Composer and Yoast when adding blocks.
Now I understand what the problem is and indeed it seems that some of elements are not update correctly and only after the post is publish or updated, from my test this is the normal results and after publish I got this -> https://i.imgur.com/Lvkxkkp.png
→ https://i.imgur.com/YvNLlLi.png
I announce a developer about this satiation and he said that this will be checked and fixed as soon as possible, also if there are other elements that are not working correctly, will help a lot to improve the theme if you can let us know them and provide details and screenshots.
Thank you for your understanding and sorry for this inconvenience!

Hello,

Please make sure you have the tagDiv Standard Pack plugin activated, also clear your cache.
From the last update, this plugin is no longer required because the new demos are using cloud templates.

Thank you!

Hi rbunce1,
“I’m being told by my tech guy that the content from version 9 isn’t compatible with the new version and I’d have to rebuild the site, is this correct?”
This is not correctly, you can update the theme from Newspaper v9 to v11 without needed to rebuild the website, all you need to do is to make sure that you update the theme correctly and all theme plugins are installed and activate, since you had Newspaper v9.7.1 you must install in Newspaper v11 the tagDiv Standard pack, tagDiv Composer and tagDiv Cloud Library and if you use newsletter or social counter, then you nee to install those plugins too. After that the website should be the same like was in Newspaper v9.7.1.
Also the error that you attached is not about our theme or theme plugins, as I saw is related to migration that is coming from other plugins then ours.
Also for images you need to check to see if the images path was changed or not, if those are still in media library or not.
Thank you for your understanding!

Hi Tonyruik,
This situation can be from the theme version that you are using, I see that you have now Newspaper v10.3.7, This is an old theme version that is not full compatible with WordPress v5.7.2 that you are using right now. What I can suggest is to make a full backup for your website and database and update the theme to the last version, Newspaper v11. You can use the manual or automatic update (if you are using widgets, it is better to use the manual theme update). After that please make sure that all theme plugin that you are using right now are enable.
On this link https://themeforest.net/item/newspaper/5489609 down in page you can see the chnagelog of the theme.
This should help you to have better results!
Let me know the results!
Thank you!

Hi,

My suggestion is to do it on a staging website or a subdomain in case there are problems then not to affect your live website https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if you use blocks from tagDiv Standard Pack, please update and activate it and then you should no longer have shortcodes on the page.

Thank you!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
Now, you have the mobile theme plugin activate -> https://www.screencast.com/t/epSQlqwHu -> https://www.screencast.com/t/j4kPM8bCJYH
So, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).

Thank you!

Hello,

I saw you have the website under construction and I can’t check the page speed, but you can check this topic https://forum.tagdiv.com/topic/how-to-use-new-newspaper-11-themes-web-core-vitals-features/ and try the suggestions to improve your page speed
https://forum.tagdiv.com/topic/website-much-faster-after-update-to-newspaper-11/

Thank you!

Hello,

I saw you have the website under construction and I can’t check the page speed, but you can check this topic https://forum.tagdiv.com/topic/how-to-use-new-newspaper-11-themes-web-core-vitals-features/ and try the suggestions to improve your page speed
https://forum.tagdiv.com/topic/website-much-faster-after-update-to-newspaper-11/

Thank you!

Hello,

We hope that in the next update we introduce an option for the header and footer to work as before, even if initially this was a bug.
Also, for the sticky header please try this code


.td-boxed-layout #td-outer-wrap .td-header-desktop-sticky-wrap, body.td-boxed-layout #td-outer-wrap {
width: 100%!important;
}

Let me know the results!

Thank you!

Hello,

@lucroragency
I just checked your website, and I saw you have the last WordPress v5.7.2 with the Newspaper v10.3.9.1 (the latest version is v11) => https://www.screencast.com/t/NdYRdY7Fqr8 and this can be a problem because only the latest version of the theme is tested with WordPress v5.7.2
I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ using method B.

@rbunce1 the same issue, you have Newspaper v9.7.1 with the last version of WordPress =>
https://www.screencast.com/t/xOBaFUhU0

Thank you!

Hi enginzey, the problem is that if you have one of the latest WordPress versions, then will be a lot of elements that will not work.
Also in some situations after theme or plugins updates you can have some new conflicts, for example some users reported a few years ago this problem and was related to jetpack plugin https://wordpress.org/support/topic/the-editor-has-encountered-an-unexpected-error-attempt-recovery-copy-post-text/ what you can do is to make a test using only the theme plugins and see if the problem persist.
Also update the theme is a solution, but I suggest to update the theme on staging or subdomain also after the theme is updated (as Vlad said, use the FTP/cPanel method), please make sure that you activate tagDiv Composer and tagDiv Standard Pack.
Thank you!