- NewsmagHow to update a plugin
- NewspaperHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewspaperHow to update the WPBakery Page Builder plugin
- NewspaperHow to Update the Newspaper Theme
- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
Hi sogoodtaya,
Unfortunately from your report I do not understand what can be the problem (you did not provide details about the problem you are facing), a link or some screenshots with the problem.
Please notice that we recommend to make a full backup before each theme update, also we recommend to use our guide from here https://forum.tagdiv.com/how-to-update-the-theme-2/
It will be indicate that during the theme update to disable the extra plugins. Also please do not overwrite the old theme and do not forget to update and enable the theme plugins (if not your website will display only shortcodes).
Another thing is when you have an old version and update the theme, every time try the theme update on staging/subdomain or localhost, not directly on live website.
Also please understand that our support is not instant, and t can be offered here on forum or via email. Also we respond to topics from oldest to newest during our support hours -> https://i.imgur.com/4ILRKb5.png
If the problem still persists, please provide some more details and aa link where we can inspect it, in this way we’ll be able to help you!
Thank you for your understanding!
Hello !
At the moment there is no ETA on this. This future updates that will come in the next weeks will be focused on CLS and optimization.
Thank you !
I also have this issue on my website https://victoriamarket.ca
why has this not been adjusted in the many updates? it’s very frustrating and looks horible.
I’m using image logo – it is unresponsive to parameters on tablet/ipad view in the TagDiv composer.
problem tablet view: https://prnt.sc/zozeh0 (main menu)
problem tablet view: https://prnt.sc/zoznsl. (header manager sticky menu)
mobile view: https://prnt.sc/zozg9p
desktop view: https://prnt.sc/zoziop
failed to open stream no such directory or file ../wp-content/Newspaper/tag-div-deploy-mode.php
being called by td-composer/mobile/functions.php
very strange as there is no Newspaper folderin wp-content, but in wp-content/themes
This erro is happening on 2 multi sites, need to rectify asap.
Also getting these errors when I go to AMP:
otice: add_filter was called incorrectly. Filter for “amp_is_enabled” added too late. To disable AMP, this filter must be added before the “plugins_loaded” action. Please see Debugging in WordPress for more information. (This message was added in version 2.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-cloud-library/new_template is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-cloud-library/td_cloud_proxy is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-cloud-library/download_image is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-cloud-library/ajax_autoload is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-composer/do_job is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-composer/save_post is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-composer/save_history is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-composer/load_header_template is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-composer/update_header_template is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-composer/get_header_templates is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
Notice: register_rest_route was called incorrectly. The REST API route definition for td-composer/get_header_template is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/runcloud/webapps/thepulse/wp-includes/functions.php on line 5311
I need someone to contact me NOW. Thanks to your theme update, our entire site has shut down and is unusable. This is your responsibility…I want it fixed NOW BY YOUR COMPANY.
Have a tech contact us within the next 15 minutes so I can give them access to our site so they can fix it. We do not have time to clean up your mess.
Hello!
This appear in td-composer/includes/shortcodes/vc_row.php [line 49] and you can change that value, but the problem is when you do the update of our theme and this will change again.
Thank you!
Hello,
Have you made any other changes besides updating the theme? From which version did you update? Do image link from a selected image from media, is still lead to that image?
Usually, this kind of problems appear when you change the host and the images links are changed.
Also, sometimes can be from folders permissions:
https://wpengine.com/resources/troubleshooting-wordpress-media-library/
https://mhthemes.com/support/knb/fix-blank-thumbnails-wordpress-media-library/
Thank you!
Hello,
I forwarded this category related issue to our developers, and I hope that they will be able to fix as many off those CLS problems in the coming update.
Thank you!
Hi, after the last update to the “London news pro” template, I notice in the Javascript console an error and a warning.
The error:
Uncaught TypeError: Cannot read property 'src' of undefined
at HTMLImageElement.<anonymous> (tagdiv_theme.min.js:222)
at jquery.min.js:2
at Function.grep (jquery.min.js:2)
at D (jquery.min.js:2)
at s.fn.init.filter (jquery.min.js:2)
at HTMLDocument.<anonymous> (tagdiv_theme.min.js:222)
at e (jquery.min.js:2)
at t (jquery.min.js:2)
And the warning says:
jQuery.Deferred exception: Cannot read property 'src' of undefined TypeError: Cannot read property 'src' of undefined
How can I solve these problems?
Example at: https://www.leyendasdetoledo.com/informacion-coronavirus-toledo/
Thank you
Hello,
Please verify if you set the mobile page for mobile page what you created like this => https://www.screencast.com/t/olI1bW8Cg92
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello,
Normally the option for infinite loading that is using this code ” ?tdb_action=tdb_ajax”
not affect the SEO on your website.
We will try to make this theme option better in the coming theme updates.
Thank you!
Hi Calin,
Thanks for taking a look into our system.
I think I forgot to mention that the WP is installed in:
/cms/wp-admin
Regarding the missing media files:
This was my process:
1. I migrate the original content from IP 64.207.177.238 to my new server (IP: 31.47.77.24). The content by then was a full sync so both servers had identical files and structure.
2. Then I reviewed the site and everything was ok, so I decided to update the following:
2.1. PHP update from 5.6 to 7.4
2.2. WP update from current to latest 5.6.1
2.3. NewsMag Theme from current latest
It was just then when I realized the site had lost ALL the thumbnails, so I decided to contact you.
I tried regenerating the thumbnails using Regenerate Thumbnails plugin (by Alex Mills) which worked fine for me in the past.
I think I didn’t miss anything.
IMPORTANT:
My client is in a hurry so I’ve decided to do the following:
1. Erase everything and do a full sync / migration again
2. Review the new server
3. Change DNS so my client can start using the new server
4. Create a stage site (a copy of the site for testing) in the new server so we can update the website (WP, Theme and plugins)
I’ll contact you when the stage site is ready so you can help me with the Thumbs / Captions issue if it appears again.
Kindest regards,
Jose
Hello!
We have already tried manual update of theme but there is no success for these issues.
kindly check the URL and help for resolving this issue http://websitedesignerwestchester.com/
Hello !
I have passed this to our developers and they will investigate. The next update is 1-2 weeks away and it should fix a big part of the CLS issues.
Thank you for your patience !
Hello !
I am sorry for the inconvenience !
Indeed the plan was to have a update launched in January but due to the high number of topics that appeared in time, including yours, our developers had to test each issue and find solutions and therefore the update was delayed.
Now our ETA is about 1-2 weeks until the new update is released.
Thank you for your patience !
Hi, communtiy!
I have struggling with some issues with Newspaper Theme.
The facebook like button doesn’t update on some posts. Here is an example:
https://bragatv.pt/mariana-machado-acaba-em-1o-lugar-nos-campeonatos-mas-e-desclassificada/
It is stucked on number 2.
How can I solve this?
This was fixed through a Yoast update.
Hi,
Hope all is well – I need your help for two issues.
1 – After the latest update the images disappeared from the website. I checked if there’s a plugin conflict but it does’n seems to be this the issue. Please see the screenshot below.
Screenshot:
https://www.dropbox.com/s/9nhp5kc7090ygxi/Screen%20Shot%202021-02-13%20at%2013.58.09.png?dl=0
2 – The TagDiv Composer is not working. When I try to edit a page, the format in which is shown is not allowing me to edit it. Please see the screenshot below.
Screenshot:
https://www.dropbox.com/s/zg8dmndvegl961v/Screen%20Shot%202021-02-13%20at%2014.07.11.png?dl=0
Please let me know if you need further information.
Thank you,
Francesco
It actually worked on the Home page earlier tonight, as I uploaded some new ads.
I did update the plugins. Then it stopped working.
I then uploaded the updated Newsletter Theme and plugins, no problem and I thought this would fix it, but still no luck!
Hope you can help,
Maureen
I really need to update the Home page, and get the issue resolved. If you go to the page and go to More Developer Tools the error comes up.
Hope you can help,
Maureen
Hi:
I just put in the latest version on Newspaper on my website. The theme updated properly and the website looks good. However the Tag Div Composer does not work, an error appears in red:
” Errors at columns elements: 1 (models) :dom. The model does not match the content. Current state has involved an issue”
I also installed the Enable jQuery plugin you recommended and am still having issues.
I do not have the latest WP Baker plugin updated. Could this be causing the issue as well?
Can you please also tell me where to update the Footer info? I need to make changes and it is not coming up anywhere. I have searched the entire website.
Please help,
Thanks,
Maureen
Hello!
You can edit the demo how you want, also you can use the images from the demo if you install with the content. Normally, you shouldn’t have any issues, but I recommend you to do a backup first and then to proceed the update. So, in this case you can be sure you won’t face any errors.
Thank you!
Hello @r1kay!
I’m glad that you solved your issue at the moment.
It is very simple to built just a patch till to the next update only, but this solution may cause a lot of errors in the future, that’s why to have an expert look at your issue it is the best choice from my point of view. But, of course I don’t force anyone to have the optimal solution if they don’t need it.
Sorry for the inconvenience!
Have a nice day!
Hello @webmaze!
If you don’t have any conflict plugin, then try to update our theme and also the plugins.
If also after this isn’t working at all, then we need to take a look and see what happened there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
