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unito
tagDiv Member

Hi,

Unfortunately it doesn’t work after update. I still get this – https://unito.pl/niemowle/2020-04-17.png

How can I fix it?

aaronwongxm
tagDiv Member

Hi, thanks for the reply.

Can you advise the PHP file in which Block 2 is rendered/stored? Can we implement this ourselves?

If not, any news on future updates that implements this? As this is quite crucial.

Calin
tagDiv Staff

Hi,

Usually the h1 is set on logo, if you are using a cloud header from tagDiv Cloud Library, you can have a different H1 per page/posts, another way is to using the Page Builder + Page Title on page template, this should set your page title as h1 and remove the h1 from logo.
If you want that your title to have the h1 set instead of logo, then please check if you are using a cloud header, if yes, then you can edit it with tagDiv Composer and disable the h1 -> http://prntscr.com/q1ohji from desktop and make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!.
If you are using a standard header template, then you need to remove the h1 from theme files (this is not indicate, after theme update, these settings will be overwrite) -> wp-content/plugins/td-standard-pack/Newspaper/parts/header/logo-h1.php -> https://i.imgur.com/i6pmZt7.png

Hope this will help you!
Thank you!

Mercurial
tagDiv Member

Really Calin?
After 3 years and two website done with this theme, i’m here at asking help to every update, i think you asked me to check the requirments at least 34 times. It’s always something not compatible so why i’m so silly at ask.
BTW everything fixed after i activate and deactivate all that is a really tech stuff.
Talk soon (next update).
Best

joonta321
Participant
#0

My site does not show theme normally on mobile browser.

Only when i logged in as administrator, it shows normal desktop theme. But i logged out and access again then it shows me mobile theme even though on desktop browser.

it’s really hard to find solution.

Vendor should check this and update theme version.

please let me know how to solve it

site url: http://www.penstoo.com
theme: newpaper x – old fashioned

50minds
Participant
#0

Hello guys,

Please I really need help on how I can remove the YouTube external JS and the Vimeo external JS, loaded, which I really don’t need and its causing me bytes in page speed load, help is needed

Here is the URL: https://50minds.com

ludyma
tagDiv Member

Hello, I still have the problem of adapting the pages without the mobile theme, could you tell me how is it? .. I already updated and I see that you perceived and in which I have also mounted tests

Antonio Palacios
Participant
#0

From the last update I got this message about API HTTP CALLS:

https://ibb.co/vc2KNhC

It’s about 2 YouTube URLS if you see the website.

https://padeladdict.com/el-arte-del-bloqueo/

In addition, I usually have some parameters at the end of url (#.XrQa8agzaUk), such as: https://padeladdict.com/el-arte-del-bloqueo/#.XrQa8agzaUk. Do you know why?

Thanks indeed!

Benedict Paramanand
tagDiv Member

Thanks, I got my updated files back. I emptied all the system cache. Kept the computer switch off for some 2 hours. Then I switched on and the updated file was ready for mobile and also pc

Calin
tagDiv Staff

Hi,

Please provide some more details, step by step if is possible about the steps you’ve made for update, in this way we’ll try to reproduce the problem and fix it.
Also the update should not affect the page speed, make sure that you have activate only the plugins that you had before update.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you make the update according to our documentation -> https://tagdiv.com/update-newspaper-theme/
When the homepage is only html code is because the theme plugins were not update and activate the theme plugins -> https://i.imgur.com/vw8cuMk.png

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

In order to update we recommend you to use this tutorial: https://forum.tagdiv.com/how-to-update-the-theme-2/

The auto update option was implemented only from 10.3.2

Thank you !

Calin
tagDiv Staff

Hi,

Usually we recommend to to rename these files, these can provide some problems, also we recommend to test the update on staging website -> https://tagdiv.com/update-newspaper-theme/ (you can try to perform the update only with theme plugins as a test).
If there are some problems, let us know!
Thank you!

amanuelgetu
tagDiv Member

Hello
I have one problem is that is when I updated theme 9 to 10.3.3 I can’t get options on Footer all options are it’s not available and also on plugin setting is not having smartphone choice so do you think help me I hope so

Vlad S
tagDiv Staff

Hello !

Please make sure that you have done the update procedure properly and activated all the required plugins back: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also make sure you update the plugins too.

Thank you !

Mercurial
Participant
#0

Got this error 5 minutes after i update to latest version (fortunally on a staging site).

Un errore di E_COMPILE_ERROR è stato causato nella linea 1358 del file /var/www/vhosts/ilreporter.it/staging.ilreporter.it/wp-content/plugins/td-cloud-library/includes/tdb_functions.php. Messaggio di errore: require_once(): Failed opening required ‘tdb_template_import.php’ (include_path=’.:/opt/plesk/php/7.3/share/pear’)

webarts
Participant
#0

Hello when i update from 10.3.2 to 10.3.3 the header and footer template lost and the wpml translations for the cloud templates for the other language not working … 🙁

you can see this video https://www.loom.com/share/41bf419221aa44b4a6ceb0fd226fe264

Mara21
tagDiv Member

I updated the theme yesterday. In addition to having removed all the customizations including social and instagram links, colors, sidebar etc … so I had to do it all over again. before it had a good 70 speed test from myable and from 90 to 92 from pc it is now painful it is really heavy. 32 from mobile and 70 from pc: but how is it possible?
In addition, the Instagram option has continued for months …this is my site https://www.notizieinvetrina.it/

robJUST86
Participant
#0

I would love to know what kind of updates released. This morning I did the newspaper update to the latest version as recommended and the result was a disaster! My blog has become a shit, everything is gone and now the homepage is made of only html code! I want to know immediately how to solve the problem, given the disaster you caused me!

Vlad S
tagDiv Staff

Hello !

If you have changes in your files then you will have to “protect” them from the update. Here you can find the updated files so you are able to replace only the updated ones: https://i.imgur.com/YATxmUh.png

Thank you !

vallejato
Participant
#0

hi, I received the notification of the new update, but pressing the install update button opens the updates page but nothing happens
https://imgur.com/fjqGdyA
https://imgur.com/a6SGCNQ

Calin
tagDiv Staff

Hi s2rstudios,

You should try Arnaud suggestion, also please note that last version of Newspaper is v10.3.3 is most like a new theme, therefore the update from v7.6 will need a lot for adjustment, that were made step by step in each update.
The best and fast way to make the updated was as you tried, on a staging website
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/ also if the website was made using a child theme, you need to deactivate it. Most probably then the website was made using WPBakery (Visual composer), if yes, please let tagDiv Cloud Library disable -> https://i.imgur.com/BSFSi5N.png
Also for all other problems, let us know and we’ll help to fix them, step by step.

Let us know the results!

Diego
tagDiv Member

Yes….all requirements is ok… But continue to have that white spaces. Also after update

screen system status

Anurag_123
Participant
#0

why in my site newspaper update not appears

Alin [tagDiv]
tagDiv Staff

Hi,


@rstreng

Unfortunately, we cannot recreate this issue!
Can you provide wp-admin and CPanel/FTP access to your staging/dev site?
Please send an email at contact@tagdiv.com and also paste a link to this topic so we can easily identify you.


@cnanews

If you have custom modifications, I recommend to use one of the “classic update” methods (upload theme via wordpress, FTP or CPanel).

Thanks!

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