- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
Hi,
Unfortunately I do not know when will be the next theme update.
I just checked our live demos with my mobile and for my the videos are working normal.
Please let me know if you see the same issue on this demo -> https://demo.tagdiv.com/newspaper_covid19_news_pro/ maybe the problem is only on same demos or in specific cases.
Let me know the results!
Thank you!
Hi,
Unfortunately in this moment we can not provide a fix for the safari issue, we are working from home to stay safe and we do not have the necessary devices (Mac) to make a test and provide a fix, sorry!
I will ad it on our fix list and our developers will take care of in for the coming update.
Thank you for your understanding and sorry for the inconvenience!
I have created the megamenu in the following way:
Familie (categorie) with the following subcategories:
– Bei mir daheim
– Belletristik
– Deko (here it shows the subsubcategorie Ostern next)
and the following subcategories are missing:
– Endometriose
– Kinderbücher
– Kinderwunsch
– Schwangerschaft
All the other categories show the same problem: the first 4 categories are shown, but the rest is missing. Before the update there was a drop down option but this one is lost. The mega menu is set up correctly in design (appearance –> menu). So how I can get back the dropdown-option and is there a way that a subsubcategorie like easter is shown like such one? Everything in the menu looks as the same, there is no more difference if its a subcategorie or not. The standardpack is disabled.
Thank you very much!
Greetings Kathrin
Hello when does the new update come out?
The mobile video is expanded when loading the page and after 2 seconds it is correct (without cache) or (with cache)
the slow loading for video on the mobile has an error with the AMP theme
The visitor experience is low
Hi there – I’m noticing a 1px white border on the right side of my full-width header (based on the Pulses Pro template, black bar at the very top) since the most recent update.
It only happens in Safari (desktop) – I don’t see the same issue in Chrome.
Screenshots: https://d.pr/i/BLot0h and https://d.pr/i/7DgD7y
I’ve also noticed it on a couple of the other templates and even some pages on the tagdiv site:
https://demo.tagdiv.com/newspaper_tech_news_pro/ << 1 px on right side of header and footer in desktop size
https://demo.tagdiv.com/newspaper_pulses_pro/ << 1 px on right side of header submenu in desktop size
https://demo.tagdiv.com/newspaper_life_news/ << 1 px on right side of header submenu in desktop size
https://demo.tagdiv.com/newspaper_covid19_news_pro/ << 1 px on bottom of footer in mobile
https://tagdiv.com/newspaper/ << release notes page has a 1px border on the right side of the header and footer
https://tagdiv.com << same here
I see that the latest version 10.3.2 had a fix for “iPhone 1px background off css issue” which fixed some similar issues I was seeing on my phone – but it may have caused additional issues in Safari desktop?
Is there a simple fix I can apply to clean these up?
Thx!
For my posts I have created some categories and subcategories. For example –> Garten (garden) –> Gemüsegarten (vegetable garden) –> Gewächshaus (greenhouse). When I createad the categories and subcategories they showed up perfectly in the megamenu but since the update most of them are not showing anymore. Garten (garden) is missing as an own categorie, roses is not shown as a subcategorie of Gartenpflanzen (gardenplants) anymore and most of the categories and subcategories are missing anyway. The problem appears also by other categories like recipes, travelling and so on…
The website is found under https://www.topfgartenwelt.com
How do I get it work correctly again?
Greetings Kathrin
Hi,
The social counter should be updated once at 3 hours, but you need to remove the fix count, also in some cases with some cache plugins it can take some more time.
Thank you!
Hi,
Please make sure that you make the update as in our guide from here -> How to Update the Newspaper Theme for WordPress -> https://i.imgur.com/Wc9gdoG.png
If you want to edit the footer cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).
Hope this will help you!
Thank you!
Hi,
The option for theme update was added only in Newspaper v10.3.1 you’ll need to make this time the update via FTP and after that you’ll be able to use the option from theme panel.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you for your understanding!
Update: the loading time is an abysmal 20 seconds for the template! Please help me out, I invested a lot of time and money setting the site up and this issue is effectively killing my site.
GTMetrix: https://gtmetrix.com/reports/upliftguide.com/lVrjoJa4
Hi Since I updated to latest version of the newspaper it is frequently showing database connection error
Check Screenshot
Hi, I get a blank background and cannot solve it.
I have the API installed and theme updated.
Also, I tried to clear and deactivate cache. Also deactivated/reactivated Composer. I can see the video y the background while in composer mode, but when I save changes and go to normal view, I get the blank background. What could I be doing wrong? Thanks!
Hi Calin,
thank you for the answer, I inserted the channel in the related box, but the result is the same https://imgur.com/lvJXsCF
I also updated the youtube Api Key in the theme panel https://imgur.com/7CEHd4r
I have a question about this key, is it related to the creator/admin of the channel?
Thank you,
Davide
Hi
I have upgraded to the latest version and updated all the plugins but now have 3 errors at the top of my page (www.kentnews.online)
Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Warning: getimagesize(): Failed to enable crypto in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Warning: getimagesize(https://www.kentnews.online/wp-content/uploads/2019/11/logo_new1.png): failed to open stream: operation failed in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Is there way to make the image clickable; by using a custom code?
I hope you would consider this situation in your future on updates, because slider is not usefull without this option.
Hello!
Thank you very much for your help. It was the activation of the subscribers to be shown in the Youtube-Channel that made it work.
Finally it seems to be working – although the numbers of subscribers are not really live (is that normal, so the numbers are updated each day/week/month?).
Thanks again!
Hey community,
I updated the theme and since then the tagDiv Composer is not showing up, Its not even showing up in Cloud templates to edit footer etc.
Its all raw now.. please help. Tried enabling and disabling plugin.
Hello,
I have Newspaper Pro theme in version 10.2. The automatic upgrade option isn’t available for this version?
Hey, after the latest theme update, I realized a change on front-end. Probably its just a setting, but I don’t know how to set it.
Before, a single video post was opened in an individual page.
Now if I click the video, it opens as kind of an overlay, (somehow as a pop-up).
Anyone knows how to avoid that?
Because I had implemented other information on this post page, and these are not visible now.
thank you for your help!!
url is https://ichwillinput.ch
Hello !
The social counter updates from 3 to 3 hours. It is not set to be instant.
Thank you !
Why my instagram connect token, the feed of instagram is not Real time update why ?
The topic was moved in Newspaper forum -> https://forum.tagdiv.com/topic/theme-update-problems-3/
Hi,
If you want to reset or set a number for post view counter on all post you can do it using this functions.
For example using this function – https://pastebin.com/pKcWYFUt
The value can be changed, I set it to 1000. Enter it in the theme functions file. Refresh a post page and check if the views were updated. Then remove the function and the view should increase from the set value.
If this is not what you need, please provide some more details.
Maybe this will help you!
Thank you!
Hi,
I built a very nice and beautiful looking page using tagdiv composer. I really like the tool because it can do a lot of things without coding.
I have built an About Us page. Inside the admin panel, when I access the page, it’s looking just code like= https://prnt.sc/rui2jf
But if I scroll down, I found a mobile editor, I simply added the Classic editor code into Mobile editor, then updated the page. Unfortunately it was only showing me the code. (https://prnt.sc/rui2qr)
I have already enabled the Mobile plugin that comes with Newspaper. Now if I built a page with TagDiv composer, then why is it not loading on a mobile theme?
Is there any reason to fix them?
I don’t want to disable the mobile theme. As it has fast my site.
Hi,
If you are using a firewall or a Wordfence plugin, please disable them, or set in learning mode.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know the results!
Thank you!
