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milkgreg
Participant
#0

After the update, my font size and spacing looks the same as before (which I like) when I edit, but when I switch to preview it’s too small and the lines are too close together. The same thing has happened to all posts (but not pages) on the website.

epicured
Participant
#0

I installed your latest update and everything seems to be working fine, except for our desktop home page, which won’t show the “Article Display View” settings we have selected under “Template Settings” in the theme panel.

It will make changes to the sidebar, but I can’t get anything to work in terms of our homepage layout. The theme is, however, showing the M10 layout for categories, tags and search.

Our homepage is currently showing full articles on the desktop homepage instead of just small images and titles.

I’ve spent hours going through every setting in your Theme Panel and have even tried activating and deactivating plugins to fix the problem we’re dealing with but have had no luck.

I’d greatly appreciate some direction on how to get our desktop homepage back to where it was before the update.

dennisjpitocco
tagDiv Member

Just completed our Second attempt at updating to latest Theme Version received yesterday. Both times the end result was a disaster, requiring a roll-back to the last version. Not only did we deactivate all Plugins per your advice above and flushed all caches,etc. but we followed your advice here: “The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that, you can install the new version. All the information (layouts, posts, etc) are set up in your database.

– Headers and Footers distorted
– Pages & Single Posts distorted,
– Etc. Etc.

This is the second time we’ve experienced this following a Theme update, forcing us to wait until another Theme update “fix” is released, as we’re confident that the problem is no on our end.

How should we proceed?

jmisenti
Participant
meri
tagDiv Member

Hi,

Seems there was some misunderstanding. That’s my fault as I didn’t detail again my answer. Thought you would read or remember our previous chat.

The SEO issue is related to the variable %%page%%
When a second page is generated for the hompage, on AMP if I’m not wrong, the page URL is https://www.example.com/page/2/
But this second homepage doesn’t include the variable %%page%% into the meta title (even if the variable is present into the set up of the homepage) and that’s the problem.
As far as I know, this doesn’t happen for posts.

You can see it on the following URLs:
https://www.mondeoz.com/
meta title = Bons plans voyage et astuces pour voyager pas cher | Mondeoz
https://www.mondeoz.com/page/2/
meta title = Bons plans voyage et astuces pour voyager pas cher | Mondeoz
But it should be = Bons plans voyage et astuces pour voyager pas cher PAGE 2 | Mondeoz

You previously wrote “This problem was add on our fix list and we hope will be fix for the coming update, sorry for the inconvenience!”
That’s why I was wondering if it was fixed on this update, or not?

Thanks

Thomas
tagDiv Member

Sorry but I don’t understand.
For years we change this 2 links in your theme.
It was quiet simple: open 2 files and replace some code by /profil
But till last update your regulary change the place of this code and files!
I only asking to have the name and place of the 2 files I have to edit to impact the change in the mobile and computer mobile.
Thanks

mparlevliet
tagDiv Member

I’m not sure I understand. It says here (https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/):

“To make the transition from 9.8 to Newspaper 10 with Cloud templates, you need to ensure you gradually and smoothly remove the dependencies. Please read this, don’t scan. Failing in removing dependencies prior to deactivating the Standard Pack will break your website.

If your website uses any of the templates present there, you must replace it with its equivalent from the tagDiv Cloud Library.

We’ve made it easy for you and recreated them. Every template from the theme panel already exists in the tagDiv Cloud Library. It should be easy to find the one that’s closer to your brand and import it on your website. Customize it using tagDiv Composer and assign it to replace the existing one.

You must find and replace templates until you’ve completed the process. Then simply deactivate the Standard Pack, and you are ready for speed and performance.”

Doesn’t that mean I can now go into the Home page in ‘Pages’ and my other pages in Cloud Templates and swap the current header, blocks etc with I guess ones from the Cloud Library? Like I said above, you guys really need a guide on how to do this properly. It’s a little confusing.

mparlevliet
Participant
#0

We updated to Newspaper X and added three AdSense tags to the “Article Inline Ad” sections on the Cloud Templates. After we did that, the three ads show up fine in articles on Desktop. But now, when you look on mobile, it is no longer adding auto ads to articles. I’m not sure if the two are related, but it happened after the Newspaper X update.

Here’s an article that should definitely have inline auto ads on mobile but doesn’t anymore:

https://www.vitalthrills.com/2019/11/04/hbo-december-2019-schedule-and-cinemax-highlights/

I have the proper AdSense code in the AMP Ads section in the Mobile Theme settings.

Brian Gideon
Participant
#0

I just updated my website newscitrus.net because it seemed a bit buggy while I was deleting categories and adding to menues. I followed the instructions. I got an error installing the social counter plugin and the one after that. I removed the earlier theme before activating the new one. I really thought this theme weren’t prone to these update errors.

mparlevliet
tagDiv Member

We changed the site’s demo to Default PRO yesterday, updated the theme panel to make things look like they were, etc., and then briefly deactivated the Standard Pack to see what it would look like. Below, you can see some screenshots of the Home page, an article page, and category page.

https://www.vitalthrills.com/wp-content/uploads/2019/11/screenshot3.jpg

https://www.vitalthrills.com/wp-content/uploads/2019/11/screenshot1.jpg

https://www.vitalthrills.com/wp-content/uploads/2019/11/screenshot2.jpg

What would we need to do in order for things like the logo & header, the content block on the home page, and the sidebar on category pages to show normally?

Are there elements available in tagDiv Composer that should replace these? Does it work the same for the Pages and Cloud Templates sections?

Here is the live site with the Standard Pack activated: https://www.vitalthrills.com

Thanks for any advice you can give.

Siebren10
tagDiv Member

Hi Vlad,

Thanks for your reply, but it does not have to do with the update to Newspaper X. This happened before already as well, when not updating the theme. I updated the theme a couple of days ago, but this issue occured yesterday.

Warm regards,
Siebren

Thomas
tagDiv Member

Hello Vlad

Maybe I was not clear.
We don’t want to do a redirection but change the URL.

In Newspaper theme, when your log, your name appears.

For now we still have to change in some Newspaper theme files the link.
A dev did for me but didn’t give me the info.
After the last update the link in the computer theme is still ok and send to the right URL /profil.
But not in the mobile version (notice we don’t have the Newspaper mobile plugin activate).

So my question is : I want to do the last update.
After that both links will no more send to /profil
Could you please tell me which 2 files I have to change ? In which folders and at what lines ?

Thanks

neomail2
Participant
#0

Hello the team,
we have just updated the theme from 9.8 to 10 but unfortunately we got that error :
Parse error: syntax error, unexpected ‘.’, expecting ‘)’ in /wp-content/plugins/td-composer/legacy/common/wp_booster/td_global.php on line 415

when we enable the td-composer plugin

Vlad S
tagDiv Staff

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Vlad S
tagDiv Staff

Hello !

1. The standard pack is the plugin that you must have if you want to keep your website in the same design as it was untill now. You can disable standard pack if you use the new PRO demos.

2. Please make sure that you still have the infinit load posts set up. Also check for plugin conflicts.

3. That is the way that the caption was designed, there is no bug in that.

4. As mentioned on 1 and also please read my latest reply on this topic: https://forum.tagdiv.com/topic/update-to-newspaper-10/

5. The newspaper X works just like 9.8 or any other version, if you are on a brand new domain, install a pro demo and start posting.

6. That is due cache, it shows the posts that you have accesed.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

andxtagdiv
tagDiv Member

And again, what do we learn from this? NEVER ever update Newspaper in the first few weeks. They are always buggy.

Vlad S
tagDiv Staff

Hello !

Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/

The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.

You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/

Overwriting files will cause conflicts.

Thank you !

Calin
tagDiv Staff

Hi Fanjita,

Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that you’ve made the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

andxtagdiv
Participant
#0

How can this be?

After updates I cannot edit a page anymore in TDC.

Calin
tagDiv Staff

Hi,

Please make sue that you follow our guide for theme update -> https://tagdiv.com/update-newspaper-theme/
Also please check this topic for Newspaper X update -> https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Thank you!

trishnikov
Participant
#0

Hello, images do not work in my template. I cannot attach images when I edit a block.

The first option to add an image does not work at all:
1) https://ibb.co/Htm2JwF
2) https://ibb.co/QpCWrZx
3) https://ibb.co/7N2fMw6 (I updated but not working anyway)

The second option works, but does not display the image on the site, and when saving does not update the information:
1) https://ibb.co/tCYP5F5
2) https://ibb.co/Hh2bnCF

Calin
tagDiv Staff

Hi,

We can check the problem only if you still have the last version, in this way we can help you to solve it, also you can make this update on a copy of your website on a sub-domain where we can check the problem and solve it.

Thank you for your understanding!

PrakashGohel33
tagDiv Member

Hello Team,

I am having few issues pls solve them.

1. what is tagdiv standard Pack plugin for??

‌2. NewspaperX theme Post is loading infinity auto load next post (I have updated to NewspaperX) why my post is not loading infinity auto load auto post??

3‌. why source image caption text is not showing closer to image?? https://www.screencast.com/t/2DFD7jOa

‌4. what standard Pack plugin do by deleting will it effects to theme??

‌5. how to use newspaper X pro theme??

‌6. Why visited Posts are showing in assent colour?? https://www.screencast.com/t/MNtR4w5wH

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