Search Results for 'update'

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Unfortunately in Newspaper v9.7.3 there is a problem between visual composer and tagDiv Composer, I recommend you to use a previous version -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

This is quite unusual, haven’t seen something like this before. The content entered in the text or HTML elements should remain exactly as they are entered, including links either relative or absolute.

What if you make a test and enter the same links in wordpress editor, then update and re-edit or refresh the page – https://www.screencast.com/t/BpblFW2lJu Do the links change then? Let me know.

Thanks

Hi,

Regarding the issue, note that the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/

After the 9.7 update many of the theme files were moved in the tagDiv composer, due to the new Envato requirements
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is quite limited now, only a few theme files can still be used in it.

Also please make sure that you do not overwrite the theme when you make the update, please delete the current theme and only after that install the new version of theme.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

The mobile folder is now in the tagDiv composer plugin (after the recent updates)
– https://www.screencast.com/t/pTjNyBnI
You could modify it there if needed. Only custom CSS code can be entered in the mobile theme section in the theme panel, other code would have to be entered in the files directly.

Thanks

Hi,

We have identified an issue that happens when the general modal image setting is active, in the theme panel. That is the one causing it, disabling it solves the problem.
This issue and some others that were reported and acknowledged are investigated as we speak and will be fixed. When they are them update will be released.

Thank you!

Hi,

Please update the theme via FTP way because this is the surest method in this case. Check here -> https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello !

Since we’ve made the changes to the core of our theme due to Envato reglementations: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ WordPress can only read Newspaper’s shortcodes. So if you do not update and activate your tagDiv plugins first you will face this issue. All you have to do now is simply redrag all of your widgets into sidebar because they are inactive. Also you have to restore the menu.

Thank you !

Hi,

@TheRiz That file was moved in the tagDiv composer plugin – http://prntscr.com/nx0d2i
This happened after the recent theme updates, you could modify it there.

Thanks

Hi,

Do you maybe use a child theme? If you do, try making a small modification in it, in the functions file – http://prntscr.com/nwzyeb The child theme included in the 9.7.3 package contains this modification.
The Newspaper theme update brings a change for the customers that use WP Bakery Page Builder with our Theme: – When you’ll be updating to the Newspaper 9.7.3 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website. You can use the WP Bakery page builder as you did before the update.
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa. Please make a backup for your website before updating.

Thank you for understanding!

Hello !

1. You will have to activate your tagDiv Plugins and is a MUST to keep your tagDiv Composer activated and updated all the time.

2. After you do step 1 you will be able to edit the sub-footer like here: https://www.screencast.com/t/Ea72hCodqzVF

Thank you !

Hi,

Do you maybe use a child theme? If you do, try making a small modification in it, in the functions file – http://prntscr.com/nwzyeb
The child theme included in the 9.7.3 package contains this modification.

I should note that there are however some issues that are caused by having a child theme active at the moment. Like for example post templates not applying properly when set to posts. As soon as they are fixed, a new theme update will be released. Sorry for the inconvenience.
You could maybe restore the backup if you have made one, for the time being.

Thanks

Hi,

That may happen if the composer is not active. After a theme update please update the theme plugins as well. You can do that in the theme plugins panel, there will be update buttons for each of them – http://prntscr.com/nwzuaz
Then the shortcodes will be displayed as elements.
From what I can see you restored a backup maybe, an older theme version is installed from what I can see.

Thanks