Search Results for 'update'

Hi,

When using the mobile theme, there is no option at the moment, to change the font properties.
You could try to load the font like this first
– https://www.screencast.com/t/zWl8UTeN6
And then apply with with CSS for the elements you want
– https://www.screencast.com/t/fWtTDPk7PZj
There may be more options added in future updates, to allow font customization on mobile, when using the mobile theme plugin. But I could not say for sure when this will happen.

Thanks

Hi,

If you are using the infinite scroll, the sticky sidebar will work only for the firs post, after is loading the second post the sidebar is no longer sticky, is possible that in coming updates this option to be implemented in our theme.

Thank you for your understanding!

Hi,

Ensure that you have updated the theme and the required plugins, clear all the caches and check the results. I have made some tests with social counter and it seems to return well results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

The buttons will not appear on mobile, they are not supposed to. The mobile header and menu are different from the desktop version.

You could design the header with the header builder, then you will be able to add the elements you want in the desktop and mobile header
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
– https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/
– https://tagdiv.com/newspaper-theme-customize-the-header-manager/
So you could add buttons in the mobile menu – http://prntscr.com/n5wyyc
Maybe you could consider this a solution. Let me know if you have more questions.

Thanks

Hi,

Most pages and homepages, category templates, post templates etc from demos are available in the cloud library, so you can import and use the ones you want
– https://cloud.tagdiv.com/#/load/All – http://prntscr.com/n5wrfs
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
We will try to add more in future updates. If you have more questions let me know.

Thanks

Hi,

A long term solution with modifications in the composer files does not exist unfortunately. Modifications would have to be made each time the theme is updated.

One solution would be to add those posts in a category, create a category for this or use one of your existing ones. Then filter the block by that category.

If this is not possible, maybe copy the post ID field content in a text file, make the modifications you want (add, remove post IDs) then enter it in the field again.

I am sorry for this inconvenience, I have added this as a request on our list. Maybe for a future update a definitive solution will be found and implemented.

Thanks

Hi all,

Make sure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Check all of these and increased them if are not right. Also, check the WordPress version to be updated and check the results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer oyur setup page.

Thank you!

Hi,

Regarding on Like button, please check the following official documentation from here -> https://jetpack.com/support/likes/ You can turn off this functionality from the settings.

For your second question, please notice that you can change the order of your main menu from the Menus Appearance from the panel. You need to move it at the end of your menu items. That’s all! You need to move the first item at the bottom of these from that section, as an example -> https://www.screencast.com/t/Pe8ZxlgM

Regarding on the header section when you do not have any posts, it seems to be a mini bug in our theme and at the moment, we do not have any quick fix in this case, sorry! We hope to fix it in our future updates.

Thank you for your understanding!

Hi,

I note this requirement on our list and will try to change the http with https for this code and integrate it in the coming updates.

Thank you for your message!

Hi,

Please update the theme to the latest version of it which is NP 9.6.1 which allows you to use only the AMP, without installing the Mobile Theme. Also, check the documentation from here -> https://tagdiv.com/amp-newspaper-theme/

Thank you!

I can see there are other issues as well, the pagination in the mega-menu is not working, the playlist also is not working. The images are loading but they are invisible
– http://prntscr.com/n5qmji

In most cases this is caused by a conflict. Either with plugins, code entered in the theme panel, child theme or theme files. I see some errors – http://prntscr.com/n5qo0q
You could start by investigating plugins first, then all the code entered in any of the places mentioned above. Something is creating a conflict with the theme.

Actually just as I am writing the images started to appear, most errors are gone. There is one remaining – http://prntscr.com/n5qpo1 The only thing now working currently is the playlist it seems.

You should consider to update the theme, using an older theme version with the latest WordPress can lead to problems. There were changes made in the theme for compatibility with wordpress 5, since update 9.2. You can see a changelog at the bottom of this page
– https://themeforest.net/item/newspaper/5489609
Here is an update guide if needed – https://tagdiv.com/update-newspaper-theme/

Thanks

Hi,

I have made some tests with Instagram on the latest version of the theme and it seems to returns good results, as you can see here -> https://www.screencast.com/t/CmRVmjxSJhyq Ensure that you have correctly made the theme update, clear all the caches, purge CDN files and check the results. If the problem is still there, please provide your website URL.

Thank you!

Hi,

Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, ensure that you have updated all of the required plugins and check the results. If the problem is still there, please provide your website URL so I can take a closer look at it.

Thank you!