- NewsmagHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewsmagCategory templates
- NewsmagWhat’s included in Newsmag theme package
- NewsmagAjax view count
- NewsmagSmart Lists
- NewsmagFeatured images
- NewsmagFeatured image or video
- NewsmagModal window
- NewsmagtagDiv slider gallery
- NewsmagVideo playlist
Hi,
Do you have a backup before the update to restore it?
We can take a look at this and investigate the issue. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.
Thank you!
Hi,
I tried resetting it like before the update but it didn’t work
besides editing with td cmposer doesn’t work anymore, it always shows this loading screen https://imgur.com/a/0Ih1iPu
Thanks
Hello
After updating to version 12.6.6 my website lost the header and there is no way to make it appear again without disabling the td composer plug in. However, if you disable it, the interface will be broken. I tried to go back to the previous stable version 12.6.5 but it still did not fix it, please check on my website https://web.addme.vn/
Thank you
Hello,
There is a fix for this on RC version, please make a full backup for the website and only after that update the current theme to RC version – https://i.imgur.com/hkGfP4o.png
I hope this will help you!
I’ve implemented the Single Post Reading Progress Bar on my website using the Tagdiv Newspaper theme. However, I’m encountering a jittery scrolling issue, especially in mobile, and desktop too. The progress bar increments in full percentages (e.g., 20%, 21%), causing a noticeable jump.
On another site with a different theme, the progress bar updates more smoothly, with fractional increments (e.g., 20%, 20.22%). This smoother transition significantly improves the user experience. If this issue could be addressed, it would enhance the usability of the Newspaper theme’s progress bar.
if it was updated we will be happy to use it on out site.
Hello,
Please provide a screenshot. If you are referring to adding the fields when the user created the account, then this can be done only with custom work, but if you are referring to adding the details in account settings, then you can create a custom popsit type to apply to author, a page with form input https://i.imgur.com/uDFhj2G.png, set the page id here https://i.imgur.com/IKg3BQd.png and it should update the details.
Thank you!
Hello,
I will add this issue to our list, and I hope that it will be fixed in the next update.
Thank you!
Hello,
You don’t need to redo the website; it’s fine as it is. If you want a cloud template, then yes, you’ll need to make a few adjustments, like adding your logo and menu. However, if you don’t want to, you can use the website as is without cloud templates. The developer who created your website probably didn’t know about these options, even though they’ve been available for a long time. I’m glad that you’ve finally understood that we will regularly update the theme, and these updates are for life, without the need to buy a new theme or anything else.
Thank you!
Hi,
This is just a notification that doesn’t disappear, but the update has been made. It will be resolved in the next update.
Thank you!
Hi Anamaria,
Thank you for your response and sorry for my late answer. I have turned the debug logging in the wordpress and here is an error which I am receiving:
[26-Aug-2024 06:17:38 UTC] PHP Warning: require_once(tds_update.php): failed to open stream: No such file or directory in /home/username/domains/bijeljinalive.com/public_html/wp-content/plugins/td-subscription/includes/td_subscription.php on line 1432
[26-Aug-2024 06:17:38 UTC] PHP Fatal error: require_once(): Failed opening required ‘tds_update.php’ (include_path=’.:/usr/local/php74/lib/php’) in /home/username/domains/bijeljinalive.com/public_html/wp-content/plugins/td-subscription/includes/td_subscription.php on line 1432
Can you help me with this problem?
Thank you!
I installed the kids store theme from newspaper what happens I can’t see the installed and modified page to see it on any device I already deleted the PC and hosting cache and it only updates once then it returns to its previous state supposedly it is in development mode but now deactivate it so that everyone can see it in the ecommerce plugins, also the problem started when I clicked on the footer of the template to a link that said test or development page or something like that and I cannot deactivate said option where I find it in the newspaper or in wordpress thanks in advance
Hello,
There’s an issue with the sign-up form on my website. When a user enters his personalized email like (example@example.agency), it says email incorrect. It only works if the personalized email has a popular domain used (like .com, .net…). Is there a way to fix this? If not, please include it in your next update.
Screenshot : https://i.ibb.co/QpzqMPF/sign-up-email.png
Thank you!
I forgot to mention that this started after the last theme update.
Hello,
I don’t understand your frustration, I just recommended and provided documentation and videos to help you understand how the theme works, but I guess you didn’t even check them. If you don’t want to use the Cloud templates, then you can use the standard templates, but as I mentioned, they don’t have as many options as the Cloud templates. We do provide updates for the theme, but we don’t add new functionalities for the standard templates. Now, if you want the website to remain as it was created, you can use it that way. To avoid any further misunderstandings, you can leave your site as it was originally created.
Have a great weekend!
AND WHAT HAPPENS IF I DONT DOWNLOAD THE NEW TEMPLATE? WILL THE SITE MALFUNCTION IF I DONT INSTALL UPDATES BECAUSE THEY WILL NO LONGER BE AVAILABLE FOR MY DESIGN?
This is information that should have been made very clear before my developer created my site
I HAVE TO CREATE A PREBUILT WEBSITE FROM SCRATCH????
MY website was completed 3 weeks ago – I PAID SOMEONE TO DO IT! DID YOU HAVE THE INFORMATION SOMEWHERE HE WOULD HAVE SEEN IT THAT THE SITE WOULD NEED TO BE REDONE USING A CLOUD TEMPLATE BECAUSE YOU WOULD NOT BE PROVIDING UPDATES FOR THE BASIC TEMPLATE??
Please explain further. I dont have the time, the skills or the funds to rebuild a new website from scratch using a new template. Will I be able download the new template to my existing site and it will function without my having to recreate it??
PLEASE EXPLAIN FURTHER
Thanks for the update Ana, this is one of the most sought-after features when it comes to SEO as it increases engagement, which Search Engines are looking for. Hopefully, soon we will be able to see it and other good new SEO innovations.
TC and Thanks again.
what does this mean? My website is brand new – just finished 2 weeks ago. Will I no longer be able to update my site with your updates unless I purchase a cloud template? If I get a cloud template does that mean I have to hire someone again to redo the site?
Hello,
I recommend cloud templates because improvements will no longer be added to the standard pack plugin.
It also depends on how you updated the theme. Did you deactivate the extra plugins when you did the update?
Have you tried reimporting the settings before updating from the theme panel -> import/export?
Are you sure all the plugins you use are compatible with the theme?
Thank you!
Hello,
You have the mobile theme plugin activated; please disable it.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello,
I recommend to use 8.0,8.1 or 8.2 , but please also, update the theme to the latest version 12.6.6
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Thank you!
I started having PHP errors on my site (I have a dedicated server with no other sites on it) and my webhost said that TD Composer hasn’t been updated since 2018 and isn’t compatible with PHP 8.3. When I moved back to 7.4, site works great. I never had a problem until this morning and have been using 8.3 for two months and 8.0+ for at least two years.
Anyone know which latest version of PHP works best with TagDiv Composer?
that worked, thank you. But it’s incredibly annoying that I had the site done just the way I wanted it – and spent a lot of time creating it – and then the update made numerous changes that I then have to either hire someone to fix (your fix for the change in color for the footer text did not work) or fix myself. Is this going to happen every time you put out an update? The template should have nothing to do with it – I shouldn’t need to purchase a cloud template – the site was fine as it was
I suspect the conflict comes from Armember, as the bar dissapeared short after an update of this plugin. But even when disableing it, it remains the same. I also have checked the WP-footer, which doesn’t seems to have problems.
Hello,
I tested, and yes, you can create a separate page with those and set the page on my account or menu login, and this will update the information for the user without set it in the account settings https://i.imgur.com/rLZZ1Ht.png
Thank you!
