Search Results for 'update'

Hi,

First of all, ensure that you have updated the theme to the latest version of it, all of the theme’s parameters are correctly increased according to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hi,

Unfortunately tagDiv Amp plugin appear only in Newspaper v8.7 -> https://www.screencast.com/t/WhoIhg4ucpK
You can try to use WordPress amp -> https://wordpress.org/plugins/amp/
Or you can make a full backup to you website and make an update to the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

So that way it works, you could do it like that. Import the header styles and save them, then load them up in the desired pages. They will appear in the header manager and in the global settings.

There are currently some issues we are investigating with the header manager and new header settings, or caused by them. There should be an update released when they are fixed.

Hi,

Yes it is safe, you can make the update.

Thank you for your understanding!

Hi,

At the moment, only 5.6 version of Visual Composer is tested with our theme. We know that the latest version of this plugin is 5.7 but at the moment, this one has not been tested with the theme and we cannot release it with our theme packet, sorry! We will include it in near future updates, sorry!

Thanks for the message!

Hi,

If you have the last version of theme v9.5 you can use the header builder and set that color with header builder –> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/
-> https://www.screencast.com/t/cIg85whWY

Thank you!

Hi,

Most likely that is not happening if you deactivate the child theme. Before an update, if you use a child theme, please check the files that have been modified by us. There is always a list of them here – http://prntscr.com/ml066e
– https://themeforest.net/item/newspaper/5489609

In the latest update the header.php was modified
– https://tagdiv.com/td_deploy/Newspaper/changed_files_9.2.1_9.5.html
So the old file from the child theme may cause problems. You would need to copy the new file in the child theme and redo the modifications/additions that are needed.

Thanks

Hi,

That might happen, there were many new features added in the theme in the previous updates. These can have an impact of performance. We plan to make a few changes in the theme in a coming update, these should improve performance in a positive way.

Thanks

Hi,

In most cases 500 errors are caused by low WP-memory. As plugins are installed the memory will eventually get exhausted, most hosting providers are limiting it to 40M by default.

We recommend a value of 256M which would be decent for most websites. Check what is the value of the WP-memory in the theme system status panel. If needed increase it, or ask the hosting provider to increase it for you if possible
– https://forum.tagdiv.com/requirements-for-newspaper/
Check the other parameters mentioned in the guide as well.

How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Hope this will help you!
Thanks.

Hi,

If you want to set some shortcodes in column text and you have the version 9.1 on theme please make this fix
-> https://www.screencast.com/t/tq7JYQ6XmV -> https://www.screencast.com/t/einHpS3PKc7 -> https://www.screencast.com/t/dE9kgZKp6

Or you can make an update to the theme ( this problem was fixed in v9.2 )
-> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you for your understanding.

Hi,

Using header builder you can set how many headers you one, you do not need to use the same header for each page/post/category … all you need to do is to set on theme a different header
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/

Thank you for your understanding!