Search Results for 'update'

Hi,

Indeed but we do not feel it is the best choice made by the WP developers to rush 5.0’s release. We do not think it as a stable release just yet. We recommend waiting a bit longer for a few do revisions for this update. Try it out on a testing platform before applying the new version of WP to your live site.

Thank you!

We constantly try to improve the automatic updating process of the tagDiv composer and social counter plugins (the others have to be updated manually) but there are still cases where it fails. It works in most cases however.

When it fails all that could be done is to update manually, monitor after a theme update if this is needed.

Regarding the lazyload issues, some users report that they have cleared the browser cache, website cache etc and the problem was gone and the lazyload works for them as intended.
We will still monitor the situation and continue the investigation to hopefully identify what could be causing problems with the new theme lazyload implementation.

Sorry for the inconvenience.

Hi,

@frencheagle What exactly is the error you are referring to? I inspected the website but there is no block 6 from what I can see at the moment. Some more details would be helpful.

@ML Please check if the tagDiv composer is active after the update. Maybe it has not updated automatically, in that case there should be an update button in the theme plugin panel
– https://www.screencast.com/t/IOK8rE0K3mQ
Check the rest of the plugins as well.

Thanks

Hi,

Please make update to the last version of Newspaper theme ( 9.2v).

Thank you.

Hi,

For theme version 9.1 you need TagDiv AMP 1.2v the version of AMP 1.3 is for Newspaper 9.2
If you want you can make update to the last version of theme.

Thank you for your understanding.

Hi,

Please make sure that you have tagDiv Composer update an activate and tagDiv Social Counter
https://www.screencast.com/t/vmb9f1dhHZU

Thank you for your understanding.

Hi,

Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Let me know the results.

Thank you.

Hi,

That can be set as recommended by adding a code in the htaccess file, please check at the bottom of the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/

So the issue started to happen only after the theme has been updated? Please check if there are any errors in the browser inspector console.
Could be same as here maybe – https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence maybe, set the firewall to learning mode and check again
– https://www.wordfence.com/help/firewall/learning-mode/

Let us know.
Thanks

Hi,

Deactivate and delete the mobile theme plugin you currently have installed (old plugin).

Then install it from the new theme package
– https://www.screencast.com/t/er3iyfpjDch

The mobile theme plugin has to be updated manually after a theme update.

Thanks

Hi,

Please read this topics:
-> https://forum.tagdiv.com/topic/last-update-date-post/
-> https://codex.wordpress.org/Function_Reference/the_modified_date
-> https://www.wpbeginner.com/wp-tutorials/display-the-last-updated-date-of-your-posts-in-wordpress/

Thank you for your understanding.

Hi,

After the update please clear any caching the website may have, also purge CDN files if used. We are currently investigating some reported issues with the theme lazyload.

If you are experiencing such an issue with the images please keep the lazyload disabled for the time being
– https://www.screencast.com/t/79PwbzGlCpun
We are sorry for any inconvenience.

Thanks

Hi,

Unfortunately in this way was build the theme, but is possible that in coming updates to be some changes, I do not for sure if this will be one of them, but is possible.

Thank you for your understanding.

Hi,

If this is your website https://www.screencast.com/t/O5rDNXWWUH then there is no update, is still the 9.1v.
Please make a copy/backup of theme 9.1 delete it from the WordPress and install the version 9.2

Thank you for your understanding.

Hi,

After the update please clear any caching the website may have, also purge CDN files. We are currently investigating some reported issues with the images.

If the issue remains after doing this, please try and disable the lazyload for the time being
– https://www.screencast.com/t/79PwbzGlCpun

There is an investigation currently concerning an issue with the theme lazyload feature, sorry for any inconvenience.

Thanks

Hi,

So after you update the theme to the latest version the theme panel will not save anything anymore? In most cases the issue is caused by one of the cases below.

Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them.

Or it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/

If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.

Thanks

Hi,

Also be sure to check if the tagDiv composer has updated automatically, if the shortcodes are displayed chances are it has not.

You can check here in the theme plugins panel
– https://www.screencast.com/t/jze9SXSw

After the update please clear any caching the website may have, also purge CDN files. We are currently investigating some reported issues with the images.

@Edward Have you updated the theme and experienced any problems with the thumbnails? Any feedback you can provide is much appreciated.

Thanks