Search Results for 'update'

Only a changelog is available, that mentions what has been changed in the released update
– https://themeforest.net/item/newspaper/5489609
If you mean something like an upcoming or planned features board or preview, we don’t have a similar element at the moment.

Hello,

Yes, due to the many requests we got in this regard, we will make them removable in the next update 🙂

Thank you!

The checkbox works fine in the new update: https://www.screencast.com/t/sRIOTnvvH9u
You have to be logged out to see it though.

Thank you!

Hello,

This means you did not update your child theme. A child theme is not update proof and you have to replace the files in your child theme and re-apply the customization.

Thank you!

Hello,

@fran84 you did not purge your cdn files after the update. I can tell you have a cdn server as it is not configured properly and the mobile background slides across the screen when first loading your site. That is the rocket loader option which should definitely not be used. Your site works fine now apart from (rocket loader)
Please use this guide to properly set the cdn: https://forum.tagdiv.com/cloudflare-cdn/

Other issues are solved by updating the theme plugins.

Thank you!

Please make sure you update the tagdiv composer plugin as well and if the issue is still there, contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

The new version has been thoroughly tested and it works properly. People simply do not clear cache or do not update the theme plugins after updating the theme. Please read this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ especially this part which most users skip: https://www.screencast.com/t/rMEJUkbeETwq

Thank you!

I guess it took a bit of time to update as I can see the footer Instagram properly now. Please check again.

Thanks.

Hello,

These are the tdm images used by the tagdiv composer multi-purpose elements. They previously came up only when activating the multi-purpose plugin but starting from 8.7.5, the multi-purpose elements were integrated into the tagdiv composer, no longer requiring the multi-purpose plugin to be installed. Now the images appear for everybody.
The tdm images will come back if deleted. They were programmed this way as they are required by the new elements. We will provide a “fix” for this in the next theme update as it seems there are many requests to disable these images.
Sorry for the inconvenience caused.

Thanks.

Hello,

The new version has been thoroughly tested and it works properly. People simply do not clear cache or do not update the theme plugins after updating the theme. Please read this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ especially this part which most users skip: https://www.screencast.com/t/rMEJUkbeETwq

Thank you!

Hi,

That error is most likely caused by insufficient memory, not the actual theme update
– https://forum.tagdiv.com/requirements-for-newspaper/
– http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Check the theme system status panel, if needed contact your hosting and ask them to increase the WP memory and other paragraphs as mentioned in the guide (or higher WP memory if possible)

Thanks

Hello,
Please check the theme plugin. If you updated the theme and did not update the plugins, your theme plugins got disabled automatically. Please disable and delete all theme plugins from your wp plugins section and then reinstall them again from the newspaper theme plugins section: https://www.screencast.com/t/B60EUVXN
The plugins need updating as well, not just the theme.

Thanks

Hi,

That was added by WordPress in update 4.9.6 based on the GDPR privacy terms and regulation regulation, please check here
– https://wordpress.org/news/
I don’t think there is a way to disable the new privacy options. Maybe you can find some online through code modifications if this is required for you.

Thanks

Hi,

There is no other data required anymore, only the ID. Please check the theme change log before making an update
– https://www.screencast.com/t/qAq3eS47P
– https://themeforest.net/item/newspaper/5489609

Now you only need to enter the ID. If it’s not working for you, try testing with a different ID, try coca-cola for example
– https://www.screencast.com/t/DrbHj0AWfthb
– https://www.screencast.com/t/Zr9N3a6KVf
Then use your own again. Also clear the cache. Let us know the results.

Thanks

Hello,

ALL theme plugins must be updated after a theme update. Please delete ALL theme plugins and install them again.

Thank you!

Hi,

I believe the best thing to do in this case would be to remove all the modifications made to this post template and use it as it was created. It is not meant to display this way, all the design is useless as it can be seen.
I can give you a solution to patch this situation, but surely that will cause problems in another post.

As mentioned before the post template creation and templates will be modified in a pending theme update. There will be many more templates and options to design your post templates after the update.

Thanks

Hello,

Please deactivate and delete the theme plugins (the ones with td- in front) you currently have active on your site and then install them again from the latest theme package. The plugins need to be updated as well, not just the theme

Thank you!

Hi,

By updating the theme files will be replaced, so if you made any modifications directly to theme files they will be lost. Note that theme panel settings, custom code entered in the theme panel, posts and pages, these will not be lost since they are kept in the database of the website.
As it is always recommended please make a backup before updating, this is the update guide
– https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
The tagDiv composer and social counter should be automatically updated as soon as you update the theme, the rest of the theme plugins will have to be updated manually.

Thanks

Hi,

Please check the theme system status panel
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
In some cases the 500 errors were caused by insufficient WP memory, try increasing the value if needed. You can increase it more then in the guide if possible. Then install the theme again by FTP
– https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Update the theme plugins as well. Let us know the results.

Thanks