Search Results for 'update'

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Catalin
tagDiv Staff

Hello Tezo,

Please update the theme to the latest version of it because the issue with Instagram has been resolved.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

The news ticker does not have an option for a custom title, like blocks for example. It’s title will be either the default one or the one you set in the translation settings
https://www.screencast.com/t/Lu7VWHbq6B
That will be used for all instances of the news ticker on all pages. I will add the option to set a custom title for this element on our list, and it might be included in a theme update.

Thanks

ctoweett
Participant
#0

Hi. Would you kindly update this guide to reflect the changes in the latest versions of wp super cache? Or there is no problem so far? Thanks https://forum.tagdiv.com/cache-plugin-install-and-configure/

crowdsouth
Participant
#0

Hi,

The Instagram social counter is no longer working on our site. I have updated to Newspaper version 8.7.3 and cleared the cache as suggested in a previous thread, but the number of followers is still stuck on the same value.

Is there something else I should try or will this be fixed in the next theme update?

Thanks

Edward
tagDiv Member

Version 8.7.3 – April 18th, 2018

new: font settins can now be saved as a preset and apply on all the blocks from tagDiv Composer easly
fix: pinteres board url
fix: facebook videos support now works again
fix: we updated to the latest instagram api, this should fix all the problems
fix: updated multipurpose plugin with fixes for: boarders, image settings, newsletter and font settings
fix: Big grid slider with no posts
fix: Various css fixes
fix: header ad when block template 17 is used
fix: gallery slider now works in pages as expected
fix: background click ad on template 8
fix: amp points and percents are working as expected now
fix: css fixes for trending now block

ihora
Participant
#0

Hi
Iam using the news ticker block in different places on my site, and I would like to create a custom title (example – trending now) to each time.

It would be possible to change “news ticker block” title, every time I use it in different places?

Maybe in one of the next updates…

Thanks

Francesco Palmas
tagDiv Member

I tried to (re)update the theme, disable the plugins and clean the cache via Cloudflare, but it doesn’t work 🙁

Simion C.
tagDiv Staff

Hi,

So the issue happened after you updated some plugins. Please try to deactivate all plugins except theme plugins, check if this solves the issue. Try the composer on a new page as well. Something changed if you are now receiving this error. Let us know.

Thanks

lazdim
Participant
#0

Hi,
I tried to make a change today to my news portal and when I clicked on tagDiv Composer I got a red top bar with the following error:
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!

The only thing I did is to update 2-3 plugins, as I do every day when updates are available. Nothing else.

I am in serious trouble since I have to make a change immediately (remove an iframe from a Raw HTML block) and I can’t.
Can you, please, help me with this?

I am using Newspaper v8.0

Thank you in advance.

Catalin
tagDiv Staff

Hello GreatTaste,

Please update the theme to the latest version of it, remove all of the untested plugins because I saw that you are using something like this -> https://www.screencast.com/t/MGD6y8wU2

Thanks for your understanding!

Catalin
tagDiv Staff

Hello StephenLieu,

I suggest you make a new theme install via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Before installing the theme, you should make a full backup to your database to avoid losing all of your data. Ensure that you have updated all of the tested plugins and remove all of the untested plugins if you are using something like this. Clear all the caches and check the results.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

The tagDiv composer cannot be used to create posts at the moment, only pages
https://forum.tagdiv.com/tagdiv-composer-tutorial/
Posts have predefined templates you can choose from
https://forum.tagdiv.com/post-templates-2/
This will change in a future update, there will be modifications to how the posts are created. I cannot say more unfortunately.

Thanks

Simion C.
tagDiv Staff

If the theme panel or theme system status is displaying a different version than the one you have installed, then the theme did not install/update properly. Best way to install a theme would be by FTP
https://forum.tagdiv.com/how-to-update-the-theme-2/
The old theme has to be completely overwritten, or removed and replaced by the new theme. Then this will be visible in the theme panel or system status, the version should be the one you installed.

It is also important to have enough resources allocated
https://forum.tagdiv.com/system-status-parameters-guide/
This usually fixes hanging issues with the theme panel.

Please try and reinstall the theme by FTP if possible, then check if there are any problems. Let us know.

Shamdin
tagDiv Member

Update: I have switched on LATIN and LATIN EXTENDED SUPPORT cleared the cash and still nothing 🙁

Thanks

Catalin
tagDiv Staff

Hello sonic-media,

Sorry but please keep in mind that we cannot help you with none of information regarding on this case, unfortunately! Our developers working hard on this project which will be released in near future updates.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

Could be the same issue from this topic
https://forum.tagdiv.com/topic/error-500-message-when-i-update-from-8-6-to-8-7-3/
Try downloading the theme package again and install it, check if the issue is solved. Also it is important that there are sufficient resources, especially WP memory. Let us know if there is still a problem.

Thanks

GreatTaste
Participant
#0

On an Android (tried this on 3 separate Android devices with the latest browser/software updates), if I press the 3-bar menu button on the navbar, it doesn’t expand to show the navbar menu. Instead, it refreshed the current page. This is also true when I hit the search button on the navbar.

It works fine on an iPhone.

I’ve also tried deactivating all plugins, but I’m still getting the same issue.

Alex89
tagDiv Member

Hallo Catalin,

Okay, so I deleted Child Theme, deleted cache, updated theme via FTP and reset the settings. But unfortunately it did not help, so it’s still CSS, I can live with it but it’s not nice, can it be related to PHP 7.2?

StephenLieu
Participant
#0

I updated to the latest 8.7.3 for two different sites and one of them is giving me an error on the main home page. The other site is working perfectly. The code is below. It is for the site https://epicdigest.com I updated using ftp. You could check out how the page looks visiting the site.

wp_booster error:
Internal error: The system tried to use an att that does not exists! class_name: td_res_context Att name: “f_title_font_size” as “tds_newsletter5-f_title_font_size” The list with available atts is in td-multi-purpose.php register_templates()
/home/juicee5/epicdigest.com/wp-content/themes/Newspaper/includes/wp_booster/td_css_res_compiler.php

rox
tagDiv Member

Tried everything including resetting the master settings from Theme panel, reinstalling the theme and plugins a few times, clearing the cache and other settings. Nothing works.

Had to restore the backup to get things going for now. Something is messed up in Theme config/code as the theme panel hangs while saving any settings for footer/ads etc..

While the Theme version is 8.7 with associated plugins re-installed, theme panel still shows 8.6 and suggests to update theme with plugins. Could it be a caching issue ?

We can set up a temp login for you to investigate and fix the issues ASAP instead of experimenting with your theme’s code/config & endless re-installs.

reloaded
Participant
#0

Hi,
i just realized the website is looking weird right now, i did not post any articles since april 20th and not sure if i recently updated any theme.

The problem is i cannot access even in background panel.

Do have any idea why the website is looking like this? http://www.mytechnology.eu

I just asked for support to the domain staff, i just wondered if you could help.

Thanks.

Thomas
Participant
#0

Hello

More and more on the site, the buttons have a big nice look to be seen and invite our visitors to click on it.
Here an example of the difference on my site: https://www.virtualmagie.com/boutique/tours/en-route-john-guastaferro/
First is the button from the theme (small and not very nice look :)).
The second one is coming from a third party.

Maybe you will do some change on next updates?

Before that, how I achieve to have the same look than the orange one (color, size, margin, round…)?

Same for the one here https://www.virtualmagie.com/boutique/panier/
+ the size and look of the coupon code field.

I suppose I only have to copy paste some code in the Custom CSS theme panel.

Kind regards

jmedina0107
Participant
#0

Since the last update, the Page Builder is missing on pages. Did it move?

Catalin
tagDiv Staff

Hello sonic-media,

Is not available at the moment, sorry! This will be in the near future updates.

Thanks.

Simion C.
tagDiv Staff

You can use multi-purpose elements or the additional options that it will add. All you need to do is to install and activate it
https://www.screencast.com/t/7gMKIeG2la.
The plugin was introduced in a previous version of the theme and extends the tagDiv composer and also adds more settings in the theme panel
https://tagdiv.com/newspaper-8-5-update-what-s-new/
The elements it will add will be visible in the tagDiv composer once you activate the multi-purpose plugin
https://www.screencast.com/t/mHmdfzPK
https://forum.tagdiv.com/tagdiv-composer-tutorial/

You can use multi-purpose elements on any page, as well as woocommerce shortcodes
https://www.screencast.com/t/jzdAxwL3awg
https://www.screencast.com/t/pJqu5xbUPEDj

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