Search Results for 'use visual'

Hello,

1. If you click the widget in the “C” you can change it to “F” but you can choose the default one as well from the top menu section of the theme panel: http://screencast.com/t/YdhNWUIDLo
I tested this feature on my end but could see no issue.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
2. There is no simple way of adding an image inside the block titles, sorry. You cna add a font awesome icon, but we have not tested an image inside that field:
https://forum.tagdiv.com/topic/icon-on-blocks-title/

Thank you!

Hi,

Probably this is happening because of a plugin. Try to disable all plugins except Visual Composer and see if the problem persists. If not, enable them one at a time, to spot the one causing it. If none of this works add this code in the Theme Panel->Custom Css

.td-header-menu-wrap.td-header-gradient {
visibility: visible !important;
}

Thanks

• This reply was modified 9 years by Simion C..

Buna Mos Martin,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Multumesc.

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme. Then test the site again in google;s page speed and see the result.

Thank you!

Hi,

Sorry but here is a side by side comparison between the 2 images mobile and desktop:
http://screencast.com/t/gCLo2Uuuc1ym
It is the exact same image. I cannot see any blurriness between the 2.
If you truly see differences in quality between mobile and desktop, you will have to remove any optimization plugins that you may be using, reduce image compression, and regenerate thumbnails. Then test again.
You can also try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check images again. There could be a plugin affecting the image quality.

Let us know if you still have trouble with the images.

Thank you!

Hello RaymondB,

I have inspected your website and I saw that your meta info are missed, as you can see here -> http://screencast.com/t/aiEDY6F0 Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I saw that you are using some untested plugins which can interact with the theme core and cause a lot of unknown issues ->http://screencast.com/t/TmufsydZ.

Thanks for your understanding!

Hi,

Please update the Social Counter to the latest version provided with the theme. You can find it in the /plugins folder from theme package that you download from themeforest – http://screencast.com/t/6e7bdiRf The procedure is the same like for Visual Composer – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

I’m not sure where you use the Slider, on your homepage I cannot see on, so maybe you have removed it.
You can use this custom css to reduce the top padding – http://screencast.com/t/ZOBfhdBfb

.home .td-main-page-wrap {
padding-top: 15px;
}

Thanks!

Hello deambris,

If you want to add an Ad to your homepage, you should use the Ad Box element from Visual composer and from there you can choose the ad code, like this -> http://screencast.com/t/SYcZxO0F If you are using and Adsense code, please notice that this type of size is not supported by theme and it could not work, sorry!

Thanks for your understanding!

Hi,

You can use the tagdiv blocks on post pages, they should work properly. The problem is that if you use Visual Composer on post, some post features may not work(for example modal image, articles ads..). The Visual Composer was initially designed as a pagebuilder(default wordpres pages) and it is treated the same by us and we recommend to us it on pages, but you can use/try it also on posts and see how it goes.

Thanks!

Hi,

Sorry but the woo subscriptions plugin was not tested with the theme and we cannot provide you any suggestions in this regard. We provide support only for the theme related issues and not for plugin’s implementation – https://themeforest.net/page/item_support_policy
From what I see all the errors are related to the plugin’s files and wordpress. You can try to check this without any plugins active except Visual Composer and Woocommerce plugins and see how it goes, maybe it helps.
If you cannot use the theme you can ask for a full refund here – https://themeforest.net/refund_requests/new

Thanks!

Hi,

To debug this I recommend to disable all your plugins except Visual Composer(or at least only what it is necessarily) as this may be also caused by a plugin that you use. Also we did not received any similar reports.
Also you could check this on a clean wordpress install on a test site, using only the theme and the plugins provided and see if you still have issues. And check the System Status parameters – https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!

Hi,

1. I cannot recreate this on my side even with woocommerce plugin active, when I click on user profile it redirects to the author page – http://screencast.com/t/4gCw0ovMn – http://screencast.com/t/P8FZeZlB
Please install the theme on a test site using just Visual Composer and Woocommerce plugin and see if the issue persist and also send an email at contact@tagdiv.com and provide wp-admin access to this test site so we can take a closer look.

2. The Image Box element was not designed to open the image in a lightbox. Also I see that you use Visual Composer on posts, it works, but please note that some post features may not work. The Visual Composer was initially designed as pagebuilder and also on our theme it is recommended for pages.

Thanks!

Hello 22p,

1)The Visual Composer is not tested for posts…if you want to active it, you can do that from here -> http://screencast.com/t/MUDdKRy8MpR

2)You can use any other page template

3)Yes, the latest tested version of Visual Composer is 4.12.1

Thanks for the message!

Hello pedroreis,

I have tested on my side with the latest version of the theme and the search page seems to work as properly, without any problems. Please try to disable all the active plugins, leave just visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, try to make a new clean install from scratch only with required plugins, clear all your caches, purge CDN files if you are using the CDN system and check the results. All of them should have to be done via FTP because this is the surest method in this regard.

Thanks for the message!

Hi,

First of all please go through this Visual Composer tutorial https://forum.tagdiv.com/how-to-use-visual-composer/ and use the columns shown when creating your page.
Please note that the Big grids were designed to be placed on a full row, for optimal visual results – http://prntscr.com/djop0m. Also take a look here http://demo.tagdiv.com/newspaper/big-grid-1/ to view all the Big grids, in the theme demo page.

Thanks

Hello sebdicam,

Please keep in mind that the default behavior of the theme when you click on my profile in the top bar is to link you to your author page. I do not know why you will be redirected to the shop page. Do you have made any changes in this regard? Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and check the theme without any untested plugins to rule out any conflicts.
For your second request, I suppose that you are referring to the Instagram Block which is added in the bottom of the page, right? So, please notice that these featured images will not be loaded in the light box because all of them come from Instagram and will be displayed there.

Thanks.

Hi,

You can use Separator with text element from Visual Composer – http://screencast.com/t/z5xS3iP7zI

Thanks!

Hi,

The latest theme version Newspaper 7.5 contains Visual Composer 4.12.1. Please note that the plugin is already licensed to the theme, you don’t need to register it so please ignore the plugin’s warnings. It is also specified in the update guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
In the next theme release we will provide the latest version of Visual Composer available on the market and you will be able to update it.
If you have problems with your current version, please make sure you use the version provided with the theme 4.12.1, it is tested and it should work fine.
Let us hoe it goes!

I also see that you are referring to a contact widget, but I’m not really sure what you mean. If you want to create a contact form you will need to use Contact Form 7 plugin.

Thanks!