Hello,
I have inspected your website again and visual composer is not updated. It’s still version 4.5.3. Please use the guide and update your plugin. And the accordion tab is still the old deprecated tab. The code will not work on your tab element. Only on the new element. Please delete and recreate your accordion tab with the new version of visual composer.
Thank you!
Hello,
It is quite a big update indeed. An update can cause this kind of errors as it is equivalent to switching to a whole new theme. Unfortunately the gallery is totally different in the current version and you will have to recreate them using the current tagdiv gallery or a visual composer gallery if you wish. It cannot be made compatible i’m afraid.
Sorry for the inconvenience.
I have figured out that it does that for all posts without images. But this client does not use images so not sure what I am going to do.
It’s by default like this and does this on other installs as well. I am from today on 4 sites with Newspaper theme and another 2 coming this week and I suspect they will all have this problem.
REF setup
– clean WordPress install
– clean Newspaper theme install
– NO CDN network
– Cache cleared, completely cleared and tested on multiple browser.
– all plugins off (accept visual composer) no change
– FRESH new clean isntall of Newspaper Theme, no luck.
SO I am back to square 1 but will make do with the module/block that does not cause problems. It’s only BLOCK 21 with the error.
Hello solo,
The meta box contains some information about the post, such as: Author name, Post date, views and comments. If you want to remove this, on your all post pages, it is necessary to use a BIT of Css to hide them. Please try the code below and place it in your Theme panel->Custom Css area, like this: http://screencast.com/t/1rsaswhD9vXj
header .meta-info {
display: none;
}
The result: http://screencast.com/t/IGHRpE7IRJ
You can create your side bar if you are using the Visual Composer like in the next screenshot -> http://screencast.com/t/jbNcO9iPlIqg . For more information about how to use this, please consult our documentaion here: https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/
Also, for more information about post templates, smart side bar, please consult this: https://forum.tagdiv.com/newsmag-post-templates/ – https://forum.tagdiv.com/newsmag-smart-sidebar/
You can take a look over our You Tube section, because this contains a lot of tutorials and it may be useful
https://www.youtube.com/results?search_query=tagdiv+newsmag+
Hope this helps and let us know how it goes!
If is not what you mean, please provide more details about this, so I can be able to provide a more accurate response!
Thank for choosing our theme and thank you for your message!
Hello,
I’m not sure why you are getting this error but you can try a few things to see if it works.
Please deactivate all plugins except visual composer, clear your cache (very important. clearing cache fixed this sort of issue for other users) and purge cdn files if you use it.
If the problem is still there you can check theme panel and reset the thumbnail setting. Disable thumbnails and enable them again from the theme panel.
You can also check your system status to see if all parameters are set according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
If all else fails, you can try to do a clean install of the theme. The best way to do it is via ftp: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thank you.
Hello hcassin,
Please try to disable all the active plugins, except Visual Composer, clear all your caches, purge all CDN files if you use and try it again. Also, you should try to regenerate all your images with Thumbnail regeneration plugin and test it again. After these changes, if your problem is still there, please provide you URL website so can I inspect it closer. Also, please mention from what version you did the update. I need to know this so I can be able to provide a more accurate response.
Hope this helps and let us know how it goes!
Thank you for the message!
If I wanted to lets say use a different page builder different than Visual Composer, could I? I mean it should work right? I could probably use both two. Keep using Visual Composer and another together or would then conflict each other? I am not sure which one I was thinking of adding but looking to add a little more stuff for elements on front page to choose from.
Hi, I am looking for help ASAP because of what my homepage looks like at the moment.
( http://www.angliaikisokos.com )
For about 24 hours now, I have had this issue that the a few content on my homepage
are shifted and are messed up.
Could this be an issue concerning Visual Composer? – If so, how can this be fixed?
Currently, I am using v.6.3.3 Newspaper, running on v.4.3.1 WordPress.
Screenshots:
Hi
Good news: I found the plugin which caused the problem.
Bad news: I performed the described steps to update Visual composer but nothing changed. Your code still does not work.
Best regards,
I downloaded the theme last night, so whatever version is in there that is what I used to install everything. So not sure what is missing or what not bout out the box there is an error.
What I have done is setup a clone of the home page, just to show you.
BLOCK 21, via VISUAL COMPOSER, only thing I have done is install your theme on a clean install of wordpress and imported posts via export from old site and used themepanel to install plugins. NOTHING more NOTHING less.
awcs . tripledm.com /home-test/
See above (without spaces) and if you want a login I can send it to you. I DO NOT USE any additional plugins this is a stock standard installation.
Hello,
I did not know what version of the theme you are updating from so i added a visual composer tutorial as well. Do not use it if you already have the latest version. Simply use the theme update tutorial (there are 2 links above): https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello,
It actually depends on how you add the video playlist. What you are getting is the 2 or 3 column layout. If you have a sidebar set then it will revert to this mode. Basically it will need all of the screen width to display as you want it with the videos on the right side. So make sure no other content is set next to the playlist in visual composer and you use a full row for it.
example:
single playlist on a row: http://screencast.com/t/iaS68gfy – http://screencast.com/t/4nZBM3dQqtlS
divide the row: http://screencast.com/t/SgugoI2u – http://screencast.com/t/HQbtTApuZ
Thank you!
Hello phclummia,
You have to use Visual Composer if you want to create a main page as you mean above. This plugin offers you a lot of elements which you can add on your page, like this: http://screencast.com/t/6vPBD9LngJah . Please visit our You Tube section and there you can find a lot of tutorials that are very useful for obtain a better website, like this: https://www.youtube.com/watch?v=ss-BEobegAw
Hope this helps and let us know how it goes!
Thank you for message!
Hello,
I see you used visual composer on posts. You can change the post template if you wish from the post settings.
You are placing the ad in visual composer inside the content. You cannot move it above the content from the files if you use it like this. What you can do is edit the default template (i assume that one is specified in the panel) and add your visual composer shortcode to the file: http://screencast.com/t/dRb58PAz4
code: <?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_2"]')?>
And then remove the ad box from your post as it will be picked up from the code you insert.
This will make every post that has the default template specified display the ad.
I hope this helps. If the default template is not specified in the panel you can apply the customization to the other loo-single files depending on the template specified. loop-single is the default template, loop-single-1 is template 1, so on and so forth.
Thank you!
Hello,
Please try it without any plugins. Di0able all of them except visual composer, clear your cache and purge cdn files if you use it. Also please check your custom modifications if you have any.
Let us know how it goes.
Hi
Please make sure you do not use any other alphabet letters/symbols when you name your sidebar. When other characters than Latin are used, it is known to crash. Also try to clear all caches, deactivate all plugins except Visual Composer and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello,
You cannot ‘update’ your accordion tab as a regular update. The only way to update a vc element is to remove it and create it again. Sorry for that, I should have been more specific. Your accordion was created with an older version of visual composer which used the old element.
You will need to update your version of visual composer as well as i see you have not updated it. Please follow this guide to do it: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
I hope this helps.
Thanks.
and, oh my gosh … it’s still there!
I guess the file names “update_log.txt” and “changed_files_6.5_6.6.1.html” are not specific enough?
===
NEWSPAPER THEME
Thanks for your support and feel free to contact us any time 🙂
https://forum.tagdiv.com/
~ Radu, Marius, Emil, Alina, Lucian, Nicu G., Alin and Nicu S. ~
[ Version 6.6.1 ]
– new social counter version. Facebook requiers now an API key, read more here: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
[ Version 6.6 ]
– new: Custom code panel. We realized that all the custom css, html and javascript should be in one panel. We also added a custom HTML code section. All the input areas from this panel have autocomplete (ctrl+space) and error checking.
– new: whatsapp share for article on mobile devices
– new: added http channel test status in the system status panel. You can now check if the theme is able to get the tweet count, like count etc from your host.
– new: filter posts by ID in blocks. You can add/exclude specific posts on all the blocks now.
– new: the theme now has it’s own logging system. We can now debug hosting issues easier.
– new: a new self diagnosting and self configurating module that allows our theme to pull data from other sites more reliably.
– fix: smart list 7 and 8 – sometimes the content was doubled
– fix: g+ new icon
– improvement: video playlist is now more reliable and all the code is loaded only when needed via autoload. The youtube videos information is now collected using just one API call instead of multiple API calls for each videos.
– improvement: speedbooster 4.2 now supports woocommerce better and moves the style.css to the bottom
– improvement: the theme panel works better now when adblock is used
– improvement: all the ajax functionality of the theme is now loaded only when needed
– improvement: better security checks on all the ajax requests
– improvement: html is allowed now in the copyright section of the footer
– improvement: social counter button is clickable on the entire area
– improvement: almost all the javascript code now passes jshint. We still have about 15-20% of the code to refactor to the new standards but with time we will get there.
– improvement: the theme’s data source class can now be overwritten from the child theme
– improvement: all the widgets from the theme are now optimized to work better. The widget_builder class is now deprecated and all the functionality was moved to td_block_widget
– improvement: the video playlist now downloads the videos metadata on render, not on save post. This allows us to use the playlist on the on click demos.
– improvement: the following modules of the theme are loaded on demand now: td_log, td_remote_http, td_remote_video, td_data_source, td_video_support, td_more_article_box, td_page_views, td_review, td_ajax. This means that the theme loads them only when needed. We mesured a 10% faster load time after this tweak.
– fix: theme animations where incompatible with some plugins and the visual composer gallery. The animations still worked but all of them looked a bit strange.
– fix: bug with the demo loader – the dinamic css for a specific demo was still loaded even after the demo was uninstall
– fix: header style 8 top submenu z-index fix
– fix: image aligment issue when using custom article paddings
– fix: the documentation url for demos was wrong in wp-admin
– fix: we updated the ads links to point to the right documentation
– fix: Social counter now shows the followers instead of +1 on google plus. Please update your social counter to see the improvement.
– fix: styling issues with the latest version of BuddyPress
– fix: on rare ocassions with some plugins the theme was emitting warnings in the server logs like: “Catchable fatal error: Object of class stdClass could not be converted to string”
– fix: error that was showing up in logs when the theme panel was saved
==
Hello,
Unfortunately your accordion element has different classes than the default one and uses a different css than style.css.
Please try it without plugins to avoid it getting the css from flick.css: http://screencast.com/t/kNjxugXb (not from the theme)
And another thing you can do is update your tab element because you use the depracetd version of accordion. There is a new element in the current visual composer and the deprecated ones will be eliminated from the next version.
The code i provided works with the new element which you should be using.
Also please add the code to the theme panel- custom css box not directly to the style.css because an update will rewrite this file and you will lose your customization.
I hope this helps.
Thanks.
Hello PatWire,
I’ve checked again your website on mobile and everything works fine. Please provide more information about your issue, so I can be able to provide a more accurate response. Also, please disable all the active plugins, except Visual Composer and install only the plugins that come bundle with our theme. Clear all your caches and purge the CDN file if you use and try again. After this, if your problem is still there, please make a screenshot of this because it is very useful.
Hope this helps and let us know how it goes!
Thank you!
Hello,
Please try to disable all your plugins except visual composer, clear your cache and purge your cdn files if you use it. The featured video option should be there.
If it still does not appear please provide more details as to what was changed so the featured video no longer showes up.
Thank you!
Hello dennisjpitocco,
You can add only the Google+ social link from Visual Composer->Social Counter Settings, like this http://screencast.com/t/SDZXd2A4ivg , but not the rest LinkedIn, Pinterest, etc. on our theme.
It is possible to add this but is not a simply task and it is necessary to make some customization in back-end and also, better coding knowledge are required. If you are not aware about the steps, I consider to hire a freelancer/developer to do this for you, because we do not provide Custom Work for the moment, sorry.
P.S We add these things/suggestions to our list of fixes and on near future/updates, it would be possible to implement it in our theme, as well. Our developers will decide these things.
Sorry for the inconvenience and thank you for your understanding!
Hello,
Please try to disable all your plugins except visual composer to rule out a plugin conflict. Also clear your cace and purge CDN files if you use it. You can also try to regenerate your thumbnails using force the regenerate plugin.
Let us know how it goes.
Thank you.
Hi
@teodormiu sorry for the delay and @Chris thanks for your help!
1. You can hide the featured image from post content by disabling it from theme panel > post settings > featured image: http://screencast.com/t/iXwnJWSHs8 The image will be displayed only in thumbnails not in post content.
2. You can set the title length from theme panel > excerpts for each module that you’re using on the page: http://screencast.com/t/SgQgzb4obiK
Regarding the author issues please check the WordPress documentation regarding users roles and capabilities because not every user have the same capabilities: https://codex.wordpress.org/Roles_and_Capabilities Foe example a contributor user cannot publish a post.
I am not sure why you don’t have the user option available because usually should be there: http://screencast.com/t/N5s00IQ5AgWp Try to deactivate all plugins except Visual Composer, just to be sure thet there is no conflict with some other plugin, clear all caches and test agtain.
Let me know how it goes.
Thanks!
Hello,
Please try to disable all your plugins except visual composer, clear your cache and purge cdn files if you use it. If it’s not a plugin conflict, please try to use a default footer to see if the error is still there. maybe some of the widgets in the footer were not added properly.
Let us know how it goes.
Thank you!
